Honda of Rutland

Great buying experience As a first time new car buyer I was nervous about how my buying experience would go. I was expecting pushy salesman that would try to sell me anything As a first time new car buyer I was nervous about how my buying experience would go. I was expecting pushy salesman that would try to sell me anything. At Shearer Honda and with Mike Galiano this was not the case. Mike was incredibly friendly and worked hard to get me the exact car I wanted without being pushy. One year later, I'm still incredibly happy with my car and the service I have received. When I'm ready down the road for my next new car I will definitely be shopping at Shearer again. More

Best experience ever Mike the salesman was so helpful and patient ! He was very knowledgeable about the products and services ! He knew exactly what to show me and was ama Mike the salesman was so helpful and patient ! He was very knowledgeable about the products and services ! He knew exactly what to show me and was amazing with meeting my needs and addressing my concerns ! More

Thanks Mike We were looking for a Ridgeline RTL-E. Mike was able to find one and make a dealer swap to get me the car. All without meeting me. He was great to wor We were looking for a Ridgeline RTL-E. Mike was able to find one and make a dealer swap to get me the car. All without meeting me. He was great to work with over the phone and by email. When we finally meet to pick up our new truck he was great! He went through the entire vehicle showing us all the functions and answered all our questions. I wish Shearer Honda was closer to where we live. More

Awesome experience Best experience I've ever had in a dealership. Mike made sure I was happy and got to leave in the car I wanted to leave in! Best experience I've ever had in a dealership. Mike made sure I was happy and got to leave in the car I wanted to leave in! More

Great experience! Purchasing my 2017 Honda CR-V was a great experience at Shearer Honda. Michael took great care of me and listened to my needs. Highly recommend! Purchasing my 2017 Honda CR-V was a great experience at Shearer Honda. Michael took great care of me and listened to my needs. Highly recommend! More

A dealership you can count on Shearer Honda has consistently provided a calm, professional experience for me. This is the 4th car I've gotten from the same salesman. He has found Shearer Honda has consistently provided a calm, professional experience for me. This is the 4th car I've gotten from the same salesman. He has found just what I asked for even when it took some time. The service department operates smoothly and everyone is a pleasure to work with. I have completed confidence that any vehicle I get there is safe and in excellent condition. I have always been given as much time as I have wanted to drive and decide on a car before buying it. I will be back in a few years for my next one. More

Best car buying experience ever! We recently purchased a 2013 Honda CR-V from Mike Galiano. This is the third vehicle we have purchased from Mike and Shearer Honda. He is an exception We recently purchased a 2013 Honda CR-V from Mike Galiano. This is the third vehicle we have purchased from Mike and Shearer Honda. He is an exceptional salesman that really focusses on making it fun and easy to buy a car. Mike really listenned to our need and found us the perfect vehicle. After that he worked with his team at Shearer Honda to make our new car affordable. I would recomend Mike and shearer Honda to anyone looking for a fun, pain-free and efficient car buying experience. More

Awesome Experience!! I have purchased a lot of cars in my life and this was by far the best experience I have ever had. Mike made everything super easy and worked to get I have purchased a lot of cars in my life and this was by far the best experience I have ever had. Mike made everything super easy and worked to get me the deal I needed without any of the back and forth nonsense. I would recommend Mike and Shearer Honda to anybody looking to buy a car. More

Highly recommend!! These people are amazing to work with. They consistently go above and beyond my expectations. I have been buying my cars there for years and wouldn't These people are amazing to work with. They consistently go above and beyond my expectations. I have been buying my cars there for years and wouldn't think of going anywhere else. I've also had great experiences with their service department. Can't recommend Shearer highly enough. More

Complete Bait & Switch As another reviewer said, Shearer is a complete bait and switch. I am a loyal Honda fan and was hoping to find a VT dealership to make all of my purch As another reviewer said, Shearer is a complete bait and switch. I am a loyal Honda fan and was hoping to find a VT dealership to make all of my purchases from. Being someone who works full-time and volunteers every night, I asked to do all of my negotiations over email. I loved the initial sales process and had a great feeling that I had found my lifelong dealership. I confirmed the final number breakdown prior to preparing to drive two hours on my day off. Then came the red flags (which I stupidly ignored). Red Flag #1, the finance guy never called me to go over the numbers prior to the appointment. Red Flag #2, the first thing we did was transfer insurance. Red Flag #3, we went over finance/warranty options before the payment breakdown. When we finally got to the numbers, the finance guy read the monthly payment off which was much higher than what I had confirmed over email. They called in the sales guy and he said he must have made a mistake and "missed" the final payment amount that we confirmed. They also "missed" the $500 that I had *prepaid* after confirming the monthly payment over email. After realizing that a majority of the dealerships calculate monthly payments on MSRP (regardless of sales price), I had put together a full spreadsheet to calculate number adjustments throughout the sales process. I explained this and the finance guy gave me some mansplaining xxxxxxxx about "speaking the language of math" and how my numbers must be wrong... all while plugging his balance into a website form field (which I'm guessing bypasses balance and plugs in MSRP). I should've had him do the calculations out by hand in front of me, but at that point I was so furious that they were lying after weeks of back-and-forth and driving for 2 hours on the only day I had free. I passed up on all of the outrageous insurance and service packages (which it sounds like from other reviews was a good thing), but ended up taking the car. I made a lot of mistakes and learned many lessons: (1) Make sure the finance guy calls you prior to your appointment; (2) Don't let them transfer insurance before the papers are signed; (3) Make sure you see the whole price breakdown prior to going over finance/warranty options; (4) Make sure you get the salesperson to formally sign off on whatever you worked out; (5) Do your own calculation of monthly payment [(Balance/# of Months)+((Balance/# of Months)*APR)]; (6) If they're xxxxx, don't do what I did - stand up and walk away. Since this only my second Honda dealership purchase, I wanted to shop around, but ultimately, I'll go back to Berlin City like the rest of my friends. PS I'll also be removing the Shearer logo from the car. More