Honda of Salem

Ashley is everything I could ask for in a Service Representative. Always professional, kind and extremely helpful. Representative. Always professional, kind and extremely helpful. More

Service by Leo was prompt and efficient. However, my beef is with the attempt to 'up-sell' about $150-$200 of unnecessary additives, etc. Using red-flag "Requires Immediate Attention" text a However, my beef is with the attempt to 'up-sell' about $150-$200 of unnecessary additives, etc. Using red-flag "Requires Immediate Attention" text alerts is really going overboard. This practice, plus pleas for a "10" rating in order to get paid more are real 'turn-offs' for future visits. I want to be able to trust that what is recommended really is necessary, and not a profit padding. More

Excellent service, I love the video of the underside and engine during service and the tech explains what they see. And the service advisors are all extremely helpful and nice plus they text you to keep y engine during service and the tech explains what they see. And the service advisors are all extremely helpful and nice plus they text you to keep you informed of your vehicle. More

Ashley is great to work with. Not pushy like some reps. Liked the free Uber so I did not have to worry about getting back home & back to retrieve my car as it took some time for t Not pushy like some reps. Liked the free Uber so I did not have to worry about getting back home & back to retrieve my car as it took some time for the repair. More

Great service reps with welcoming and helpful personalities. Great service waiting area and beverages as well. personalities. Great service waiting area and beverages as well. More

Jesus was a pleasure to work with, he was friendly, explained things clearly , and very punctual explained things clearly , and very punctual More

I always encounter friendly, knowledgeable people who give great customer service! My car is running as well today as it was when she was brand, spanking new. Thanks to the folks at Lithia Honda! give great customer service! My car is running as well today as it was when she was brand, spanking new. Thanks to the folks at Lithia Honda! More

Excellent service from you and your staff. Information about all the work you make in the vehicle. Thank you Information about all the work you make in the vehicle. Thank you More

I received excellent customer service from service advisor Jordan. Car was ready when promised to me. advisor Jordan. Car was ready when promised to me. More

Leo greeted me warmly with a smile, was efficient, and knowledgeable. Quickest service I have had there. knowledgeable. Quickest service I have had there. More