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Honda of Salem

Salem, OR

4.6
931 Reviews

1101 Van Ness Ave NE

Salem, OR

97301

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Showing 931 reviews

January 31, 2024

Service was quick and done well. Clean and warm facility. Steve was a pleasure to deal with. More

by John Fowler
Recommend Dealer
Yes
Employees Worked With
Steve
Feb 01, 2024 -

Honda of Salem responded

John, Thank you for taking the time to share your thoughts on working with our service team. We're glad to hear we delivered such a great experience! Best Regards, Matt Perry General Manager

January 31, 2024

The service rep was great. I was a little bummed out to find the “prepaid service plan” I bought didn’t include tire rotations. Luckily I didn’t need the rotation but it feels More

by Stefan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley
Feb 01, 2024 -

Honda of Salem responded

Stefan, Thank you for your business and this review. We're happy to hear Ashley and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Best Regards, Matt Perry General Manager

January 31, 2024

I had the most amazing experience with my first detail at Honda. Jordan helped me out quickly and sufficiently. Will definitely come back for any work I need! More

by Rian Canini
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Edinger
Jan 31, 2024 -

Honda of Salem responded

Thank you, Rian! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Honda of Salem. Best Regards, Matt Perry General Manager

January 30, 2024

Went well and quicker than I expected. They were very thorough in their work. Thank them for me. More

by joann.ausmus
Recommend Dealer
Yes
Employees Worked With
Ashley Stover
Jan 31, 2024 -

Honda of Salem responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Best Regards, Matt Perry General Manager

January 30, 2024

Clean, pleasant staff, on time with the service Kind of surprised that the car wasn't washed at the end of my service appointment More

by DANIELLE.LANDIS0
Recommend Dealer
Yes
Employees Worked With
Ashley
Jan 31, 2024 -

Honda of Salem responded

Danielle, it has been a pleasure serving you. Quality customer service is always our number one priority. Thank you for choosing Honda of Salem, we look forward to having you as a valued customer for many years to come! Best Regards, Matt Perry General Manager

January 30, 2024

I know the employees are friendly and I've always gotten good service with the work I have had done. More

by ravioliqueen
Recommend Dealer
Yes
Employees Worked With
Jordan checked me in. Don't know who put in my new battery.
January 29, 2024

Came in to look at a used Challenger, explained what we needed the payment to be. Physically inspected the car then went inside with Justin to run the paperwork and see what they could do. They got the pri More

by UH60BLACKHAWK
Recommend Dealer
Yes
Employees Worked With
Justin Jahn
Jan 30, 2024 -

Honda of Salem responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Best Regards, Matt Perry General Manager

January 29, 2024

Nice clean waiting area; friendly employees. Wait time (approximately 2 hours) was too long for the two recall items requiring repair. Appeared short staffed on a Saturday. More

by whoadye
Recommend Dealer
Yes
Employees Worked With
Jordan
Jan 30, 2024 -

Honda of Salem responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Honda of Salem. Best Regards, Matt Perry General Manager

January 29, 2024

Everything was great Kind friendly informative fast service with a smile detailed and explained service and vehicle inspection More

by countryguy0
Recommend Dealer
Yes
Employees Worked With
Andy
Jan 29, 2024 -

Honda of Salem responded

We are very happy to hear Andy provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Best Regards, Matt Perry General Manager

January 28, 2024

My car is new again, performing as if it was new. It was in the shop for about five hours, the time that I was told was needed. I am very pleased how my car takes the road, More

by jean.ottaway
Recommend Dealer
Yes
Employees Worked With
Jordan, she was amazing, awesome customer service!
Jan 28, 2024 -

Honda of Salem responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Best Regards, Matt Perry General Manager

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