Honda of Salem

Excellent service - quick appointments- friendly salespeople- clean environment phones quick and professional- waiting rooms clean and coffee bar excellent salespeople- clean environment phones quick and professional- waiting rooms clean and coffee bar excellent More

Great service in helping my car, it was previously shaking and I didn't know that my tires were dangerous, and now I feel safer and there's no shaking. shaking and I didn't know that my tires were dangerous, and now I feel safer and there's no shaking. More

Mauricio has always been easy to deal with, helpful by explaining things to me, making sure that I get the service needed to keep my car running at top performance. explaining things to me, making sure that I get the service needed to keep my car running at top performance. More

Wonderful customer service with Shawn. He listened to my concerns, and helped me out tremendously. He listened to my concerns, and helped me out tremendously. More

I was very pleased with the professionalism from everyone, especially Ashley. She was so helpful. everyone, especially Ashley. She was so helpful. More

I have had positive experiences with the service department at Honda of Salem. I’ve taken my car there for years. department at Honda of Salem. I’ve taken my car there for years. More

When we walked in we were greeted, asked how they could help us and was able to direct us to the right area, this time was the service department. help us and was able to direct us to the right area, this time was the service department. More

I will never go back to this dealership even though I live in Salem. I have been to other Honda dealerships where the staff is courteous and friendly, not so at this dealership where their speach is rud live in Salem. I have been to other Honda dealerships where the staff is courteous and friendly, not so at this dealership where their speach is rude and their attitude is non caring. The prices they charge are more than other dealerships. Its worth the drive to go elsewhere. More

I went to Salem Honda for an oil change. ...when it was done, I received a call that said that they broke off a lugnut when they rotated the tires. I didn't want my tires rotated as i was ge ...when it was done, I received a call that said that they broke off a lugnut when they rotated the tires. I didn't want my tires rotated as i was getting ready to replace them and was informed that it would cost $ 425 to fix! The service manager, a Mr Peterson called me a week later and said that he would fix their mistake for no charge. I never heard back from them and a called a couple of times, left a couple of messages. I even reached out to their corporate office (Lithia) and again received no call. Be very aware when going to Salem of Honda, unbelievably bad service, Bob D. More

am harassed by the men that work at Honda every time I go here, I purchase this car about a year ago, this is the second time I’ve had to take my car in for a factory defect. I have no car and have no eta o here, I purchase this car about a year ago, this is the second time I’ve had to take my car in for a factory defect. I have no car and have no eta on when the window will be replaced. I have had nothing but horrible experiences with this car and the dealer ship that I got it from. This is completely unacceptable for a first time buyer and a first time car. I do not recommend this dealer and do not recommend this car. I am without a car and soon to be without a job because of this inconvenience. And I like how everyone gets a reply on the review except for me. If this continues I’ll be seeking legal action August 12/2025 Today I was refused service for an oil change with no explanation. When I called to inquire more information I was given the options to pay, pay more or xxxx off. Tips for new car purchases 1. Don’t pick Honda of Salem 2. Double check your paperwork 3. Get an educated second opinion This will be my third corporate complaint and my third better business bureau complaint. Big corporations don’t care, but what’s worse is the people who willingly steal and rob from the lower class to feed the rich. I made a deal with the devil(Honda). -100/10 don’t do what I did. Save yourself!!!! More