Honda of Salem

The entire team at Honda of Salem is truly outstanding! From sales, finance to the service department, the guest experience is at celebrity level. No question is left unanswered and the most stress-free en From sales, finance to the service department, the guest experience is at celebrity level. No question is left unanswered and the most stress-free environment you will ever encounter. This is our third round of leasing (two vehicles each time) over the last seven years with Honda of Salem. Jeff Jaynes is amazing, he is knowledgeable, efficient and makes each experience simply the best! He has remained connected with us over the years and continues to deliver quality service and listens to our needs as a growing family. With our oldest son getting ready to drive in a year and half we are already discussing a plan for his vehicle. Matthew Rader in Finance is also dynamic! He is friendly, detailed-oriented and clearly explains contracts like no other! Always a pleasure to do business with this dealership! More

The Service Tech Robert was truly fantastic! He explained the entire repair process, was courteous and professional and the cost of the repair came in as estimated. He explained the entire repair process, was courteous and professional and the cost of the repair came in as estimated. More

Jordan was complimentary upon our arrival, and had us taken care of efficiently and with great customer service- far exceeding any of her peers. Jordan was efficient and honest- a significant improve taken care of efficiently and with great customer service- far exceeding any of her peers. Jordan was efficient and honest- a significant improvement from previous visits working with the other employees at this dealership & service department. More

Appreciated working with John and feeling treated fairly, not being pressured, encouraged to ask questions and take my time. not being pressured, encouraged to ask questions and take my time. More

Andy went above and beyond to meet our needs. Excellent communication! Scott was great as well and answered all the questions we had. communication! Scott was great as well and answered all the questions we had. More

Overall I had a very great experience, sales associate Mo we awesome he took the time to hear all my inquiries and concerns. Mo is very detailed oriented he goes above and beyond to make sure my needs were m we awesome he took the time to hear all my inquiries and concerns. Mo is very detailed oriented he goes above and beyond to make sure my needs were met, as well as making sure the vehicle and my visit was 100%. Also noticed when talk with the finance department that Mo paid attention to every detail of all paperwork which to me is a real big plus. I will definitely continue with Honda in all future purchases, but seriously if you go here request to talk and deal with Mo, he is hands down the best salesman I have ever had the privilege to business with. More

You go online enter your trade info from KKB on their website and you are given the price minus the trade ON THEIR WEBSITE. When you go there they claim to know nothing and offer $2000 less. Bait and swi website and you are given the price minus the trade ON THEIR WEBSITE. When you go there they claim to know nothing and offer $2000 less. Bait and switch. Sales person was very nice and competent. Sales manager and finance person were rude, arrogant and condescending. Claim to want build ongoing repeat good customer relations. HA More

We enjoyed our buying experience at Lithia Honda of Salem with salesman, Brandon. On a busy Sunday afternoon, the experience was efficient and pleasant. with salesman, Brandon. On a busy Sunday afternoon, the experience was efficient and pleasant. More

Stan was very helpful in explaining things to me when buying a Hybrid and not pushy at all about the purchase of our new 2022 CRV. buying a Hybrid and not pushy at all about the purchase of our new 2022 CRV. More

The two men I worked with Jeff and Matt were, Awesome!!!! This was my first new car purchase. They made an experience I though would be very stressful, very delightful. I will definitely refer friends and This was my first new car purchase. They made an experience I though would be very stressful, very delightful. I will definitely refer friends and family in the future. As well as coming back someday when I’m ready for an upgrade. Please thank everyone involved with the process I appreciate them all so much More