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Honda of Salem
Salem, OR
942 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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August 01, 2021
I purchased a new 2021 Honda CR-V from Honda of Salem and was assisted by Mo Alzaher. He really was a competent sales rep. He knew everything about the Car and got me the best price. He explained how to us was assisted by Mo Alzaher. He really was a competent sales rep. He knew everything about the Car and got me the best price. He explained how to use all the options at the end of the sale and even assisted me in getting the car to my house. I highly recommend MO because he is such a smart and qualified rep. Mo will make your purchase go smoothly. You will get the best price and they get more cars then other dealers Because Mo takes great care of all his customers. More
by Nick
Employees Worked With
Mo Alzaher
July 21, 2021
Got scammed and cheated by the guy name Robert there. Never wanted to back there . My car was missing a under cover frame. Ordered and they told me will only charge for part. They will put it on for me f Never wanted to back there . My car was missing a under cover frame. Ordered and they told me will only charge for part. They will put it on for me free. Robert told me only 1 day for part to arrive and will call me to come back to put the frame on. But I waited for 3 days. No call. And I have to call him to bring my car in for put the frame on. Then they charged me $150 Bucks. Totally I spent almost $300 bucks for something not very necessary. And when I bring the car for oil change. I made appointment at 2pm. I got there 1:40pm and wait for almost 2 hrs to get my car started with an oil change. He told me they are busy. So I don’t know why I need to make an appointment for what? Terrible service. Never ever go back. More
by N.ken40
Employees Worked With
Robert Hellman
July 04, 2021
Sales Associate John Steward was very pleasant to work with. He was very professional, friendly, and not pushy. He also knew the answers to our questions and took the time to see to our needs while purc with. He was very professional, friendly, and not pushy. He also knew the answers to our questions and took the time to see to our needs while purchasing the vehicle. More
by Michael
Employees Worked With
John Steward - Five Starts
June 17, 2021
Don’t trust the mechanics, especially if your female! Told me my cabin air filter needed changing 60$. I had just changed in 2 month ago. Had less than 4000 miles on it. What else did they lie about Told me my cabin air filter needed changing 60$. I had just changed in 2 month ago. Had less than 4000 miles on it. What else did they lie about . Also suggest differential, transfer case and break fluid change. My car has 30,000 miles on it! While having a loud hissy fit on service floor the GM Matt didn’t even bother to come find out the problem even though, by his own admission, he heard my hissy fit. Guess lunch was more important than a customer. Won’t go back More
by Tuwalipe
Employees Worked With
Matt Perry, Chris Wright
May 28, 2021
Exceptional people. All of the people who were involved with my purchase, were friendly and helpful. It's been a few weeks since purchase and I'm still very satisfied with this transaction. with my purchase, were friendly and helpful. It's been a few weeks since purchase and I'm still very satisfied with this transaction. More
by vintage 48
Employees Worked With
Scott Johansen, Richard Clemente, Stanley Kucewicz
May 26, 2021
Stan was such a pleasure to work with, he found me the truck and trim I wanted, got me what I wanted to get on my trade in. I’ve bought a few brand new cars over the years and all were nice interactions w truck and trim I wanted, got me what I wanted to get on my trade in. I’ve bought a few brand new cars over the years and all were nice interactions with the salesperson and myself but Stan is exceptionally well at his job and that praise comes from someone also in sales. More
by bob.mathenia
Employees Worked With
Matt Rader, Stanley Kucewicz
May 17, 2021
Terrible service department who do not work with customers to meet their needs. I was sold an “anything under the hood warranty” for $2000 and they won’t replace my starter for $600. This place is a customers to meet their needs. I was sold an “anything under the hood warranty” for $2000 and they won’t replace my starter for $600. This place is a joke. I will be advocating for customers to look at every dealership BEFORE this one. BEWARE. More
by Sleezy503
Employees Worked With
Robert Hellman
May 17, 2021
This guy thinks he is the only person in the world who understands how a car works and will speak to you with sarcasm. DO NOT use Honda’s service department. They work hard not to work. understands how a car works and will speak to you with sarcasm. DO NOT use Honda’s service department. They work hard not to work. More
by Sleezy503
Employees Worked With
Robert Hellman
May 14, 2021
By far and away the best car purchasing experience I’ve ever had. Miguel and Mitchell were both extremely helpful throughout the process. Would highly recommend again. ever had. Miguel and Mitchell were both extremely helpful throughout the process. Would highly recommend again. More
by nicholasnussbaum
Employees Worked With
Mitchell Colvin, Miguel Lara
April 08, 2021
Returned the vehicle that we had wanted to purchase due to undisclosed mechanical defects that according to the CARFAX, the dealership knew about and hid. This is a violation of the UTPA and I've filed my to undisclosed mechanical defects that according to the CARFAX, the dealership knew about and hid. This is a violation of the UTPA and I've filed my case with the Department of Justice for consumer fraud. On top of this, they continued to lie about the nature of their history with the vehicle and ceaselessly tried to sell me service contracts for their apparently incompetent service center. I highly encourage all the other low reviewers to file their complaints to the DOJ as well. If I could issue zero stars, I would. More
by Nolan K
Employees Worked With
Mitchell Colvin, Miguel Lara, Jeremy Quintanilla
