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Honda of Salem

Salem, OR

4.6
934 Reviews

1101 Van Ness Ave NE

Salem, OR

97301

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Showing 934 reviews

May 14, 2021

By far and away the best car purchasing experience I’ve ever had. Miguel and Mitchell were both extremely helpful throughout the process. Would highly recommend again. More

by nicholasnussbaum
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mitchell Colvin, Miguel Lara
May 19, 2021 -

Honda of Salem responded

Thank you so much for your feedback. We greatly appreciate the opportunity to work with you and earn your business. We will be sure to share your feedback with the team. Please let us know if we can ever help you in the future. Sincerely, Matthew Perry, General Manager

April 08, 2021

Returned the vehicle that we had wanted to purchase due to undisclosed mechanical defects that according to the CARFAX, the dealership knew about and hid. This is a violation of the UTPA and I've filed my More

by Nolan K
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mitchell Colvin, Miguel Lara, Jeremy Quintanilla
April 04, 2021

Our whole experience was excellent. The staff were friendly, we felt no pressure or pretension, and the store was comfortable and welcoming, which is important when the process of buying a vehicle typ More

by Thekreks
Recommend Dealer
Yes
Employees Worked With
Matt Perry, Mitchell Colvin, Miguel Lara
Apr 07, 2021 -

Honda of Salem responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Matthew Perry, General Manager

March 31, 2021

Great experience. The most relaxed, honest and straight forward car buying experience that I have ever had. Would buy from these people again, just a really relaxing time. More

by mrjohnds
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stanley Kucewicz, Cesar Moreno
Apr 06, 2021 -

Honda of Salem responded

Thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience! If there is anything else we can do for you, please feel free to give us a call. Sincerely, Matthew Perry, General Manager

March 17, 2021

I just have to say, what an AMAZING car buying experience my husband and I just had from Honda of Salem. Really exceptional! Especially our salesman Miguel Lara. He contacted me back quickly after I filled o More

by Suzanne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miguel Lara
Mar 18, 2021 -

Honda of Salem responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Matthew Perry, General Manager

January 01, 2021

Robert Hellman is terrific, he explains thoroughly and answers all my questions. Robert is always very busy when I come in to the service department but no matter how busy he makes sure I'm taken care of More

by annieduncan67
Recommend Dealer
Yes
Employees Worked With
Robert Hellman
Jan 06, 2021 -

Honda of Salem responded

Thank you for reaching out to us and letting us know about your recent visit. We appreciate everything Robert does for Lithia Honda of Salem and our customers. Hope to see you again soon! Sincerely, Joel Hazen, Service Manager

December 10, 2020

Stan was awesome to deal with, he showed only vehicles that he knew would fit our need. There was never a moment where we felt like we were being mislead, or uncertain about the intent of our sales person More

by dlh9230
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Johansen, Stanley Kucewicz, Jeremy Quintanilla
Dec 15, 2020 -

Honda of Salem responded

Thank you so much for sharing your car shopping experience with us. We're happy to hear you were able to find what you were looking for, including fantastic customer service from Stan and the rest of the Lithia Honda of Salem team. Thank you for choosing us for your automotive needs and we look forward to working with you again in the future. Sincerely, Matthew Perry, General Manager

December 09, 2020

Appreciated the low key and very knowledgeable approach to buying our used CRV. Philip was helpful and patient. I would recommend him a friend looking for a Honda. More

by Brysonjsmama
Recommend Dealer
Yes
Employees Worked With
Philip Phan
Dec 14, 2020 -

Honda of Salem responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Matthew Perry, General Manager

November 27, 2020

Great Service Dept especially Robert Hellman. Robert Hellman is the best. Knows what he is doing, he is very friendly, communicates clearly, always helpful and I trust his recommendations and he gets m More

by SUVcatpaws
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Hellman
Dec 02, 2020 -

Honda of Salem responded

Thank you for putting your trust in Lithia Honda of Salem! We pride ourselves in our service department’s ability to provide world class customer service. We wish you happy travels and look forward to seeing you at your next service appointment. Sincerely, Joel Hazen, Service Manager

November 15, 2020

I had a great first time car experience. Cesar made sure I was happy with my payment options and my new car. I will definitely recommend Honda of Salem to my friends and family. More

by Faith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cesar Moreno
Nov 18, 2020 -

Honda of Salem responded

We cannot thank you enough for your wonderful review of Lithia Honda of Salem and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Matthew Perry, General Manager

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