Honda of Salem

Friendly service I appreciated how friendly the workers were. They were upfront about pricing and the length of time it would take to service my vehicle. The comfort I appreciated how friendly the workers were. They were upfront about pricing and the length of time it would take to service my vehicle. The comfortable lobby and nice coffee was a bonus. More

Amazing quality of staff Jim was not only friendly and very knowledge on all the cars I look at and drove he was was very patient and none pressuring. Brant in financial was v Jim was not only friendly and very knowledge on all the cars I look at and drove he was was very patient and none pressuring. Brant in financial was very respectable and explained every step of the process. These two guys made my car buying experience quick and easy and I will be back and I have already recommended honda of Salem to my friends and family. Keep up the great job. More

People - Sales, service and follow up were all excellent! I appreciated Karen's attention to detail and help with getting my car transported home. Corinna in service was very helpful as I was not able to loca I appreciated Karen's attention to detail and help with getting my car transported home. Corinna in service was very helpful as I was not able to locate needed paper work, she readily tracked it down, I appreciated her kindness. Brad or Bret (in service) was very helpful with follow up on another detail. Thanks to all! More

Stan the Man My wife and I began to look at Honda Fits in early March. Stan Kucewicz greeted us and showed us the cars in which we were interested, including some My wife and I began to look at Honda Fits in early March. Stan Kucewicz greeted us and showed us the cars in which we were interested, including some pre-owned cars. He was very patient and helpful during our long deliberation and lengthy test drives. Stan was never pushy ant took the time to get to know what we needed/wanted. He helped me during a solo trip a few days later to drive Fits in different trim levels and explained the features of each very thoroughly. My wife and I returned a week later and Stan helped us purchase a new Milano Red Fit EX. He was very helpful throughout the entire process and demonstrated the basic set up of the fancy electronics before we drove away. Stan called to follow up a few days later to ensure we were satisfied and invited me to call with any further questions about the car. Overall, this was the best experience I've had with any car dealership. I look forward to utilizing their service department for maintenance. More

Great Sales Consultant - Jesus Solano We came in because of a vehicle we saw posted online. We were greeted immediately by Jesus, who knew the car we had come to look at and took us there We came in because of a vehicle we saw posted online. We were greeted immediately by Jesus, who knew the car we had come to look at and took us there. He happily showed my wife and kids the waiting area and offered them refreshments, and then he and I went for a test drive. The experience was very positive. Jesus was very knowledgeable and offered to get the answer if he was unsure of a question. He was never pushy for the sale and his primary concern was making sure we got the car wanted/needed so we would be happy with the purchase. He was extremely courteous, and made the overall car buying experience a very positive one. Would highly recommend him to anyone in the market for a vehicle. More

Working with jesus Jesus greeted me and my family he was nice and courteous. We had kids he showed us to the play are and offered us refreshments. He was knowledgeable w Jesus greeted me and my family he was nice and courteous. We had kids he showed us to the play are and offered us refreshments. He was knowledgeable when asked and if he didn't know he did his very best to get us an answer. Overall we had a great experience and I'd definitely buy my next car from Salem honda. More

Great Expertience All the Way Around I stopped by today to get help on a drop-in basis. I had my driver's airbag replaced 2 weeks ago. At that time, I had all the belts replaced on my 2 I stopped by today to get help on a drop-in basis. I had my driver's airbag replaced 2 weeks ago. At that time, I had all the belts replaced on my 2003 Honda Civic. A few days ago one of the new belts developed a high pitch squeal sound when I used my defroster. I was worried when Salem Honda moved from downtown to the new Parkway location recently that the close personal service that I have been used to for 10+ years might change. On both of my recent visits, I was able to get in and out in no time. All the advisors and technicians were very helpful and did a great job of explaining what was happening with my Civic regarding my airbag replacement and fine tuning the noisy belt. Big, big improvement on the waiting area experience! New facility, but the attention to professional details and personal caring are still there. Thanks so much. More

Always great customer service Matt has been there for several years now and has been a wonderful person from the time I call him to when I bring any of my vehicles in for service. Matt has been there for several years now and has been a wonderful person from the time I call him to when I bring any of my vehicles in for service. If it were not for him and his wonderful customer service we may go elsewhere, he is always so helpful and pleasant. More

Always great service I appreciate their timeline matter and being able to transport me to and from my home during the service. I always get the service I come in for and n I appreciate their timeline matter and being able to transport me to and from my home during the service. I always get the service I come in for and never asked to purchase something I don't need. More

Excellent service. Excellent service from this Honda dealership. Always a great experience when we use this service center. Thank you! This is the way businesses should Excellent service from this Honda dealership. Always a great experience when we use this service center. Thank you! This is the way businesses should treat their customers! More