Honda of San Marcos

Another great experience with the service department. Monty was tops, as always. I can't say enough good things about this place. I've been going there since 2018. Highly recommended. Monty was tops, as always. I can't say enough good things about this place. I've been going there since 2018. Highly recommended. More

this place sucks as far as taking care of their buyers! we had a problem with our 2017 Honda Civic EX condenser after 6 months of owning it. the condenser was beat up pretty bad! this was not caused by us. we had a problem with our 2017 Honda Civic EX condenser after 6 months of owning it. the condenser was beat up pretty bad! this was not caused by us. my wife drives this car (she drives very conservatively). we had to have it replaced & were told by San Marcos & Gunn Honda the warranty covered it. after they had the car for an hour (Gunn), the snakes told us it wasn't covered by the warranty! Tony there even told my wife it's hard to damage the condenser to that degree in 6 months. my wife needs it for work. it's 100º outside, so, we reluctantly let them put a new one in. the cost was ridiculous ($870). I priced it on the open market & discovered we were charged about twice what it should have cost us. Honda of San Marcos refused to help us in any way! Larry R. wouldn't even return our emails! apparently, Honda Civics & Accords (2015-2019) are prone to this problem. there are lawsuits against Honda because of this. they don't seem to care much! neither does Honda of San Marcos. needless to say, we'll never buy another vehicle from them, or Gunn Honda! More

2020 Honda CRV This is the second car I’ve bought from Radar. Both times he took the time to explain how things work and also set things up for me. He has sent sever This is the second car I’ve bought from Radar. Both times he took the time to explain how things work and also set things up for me. He has sent several videos on how various features work and calls me to check if I understand. My first car from SM was a 2013. Since then, Radar has sent me birthday and Christmas cards every year. I think (hope) I paid a fair price and received a fair trade in. More

I got burned. I recently purchased a 2014 Pilot with 83k I got burned. I recently purchased a 2014 Pilot with 83k on it. I bought it as is with a promise that if anything major went wrong in a short period I got burned. I recently purchased a 2014 Pilot with 83k on it. I bought it as is with a promise that if anything major went wrong in a short period of time they would cover the labor and I would supply the parts. Well two weeks and less that 2000 miles later the hydraulic tensioner for the timing belt failed rendering the car unsafe to drive as it has an interference engine and a loose timing belt can cause major engine damage. I called and left messages for the salesman to call back and he never did. I had to call 5 times to get a response. I texted back and forth with the salesman several times and often he wouldn't respond for days if at all. His voicemail was full and I couldn't leave messages. When he finally started communicating with me the responses were slow and worthless. The origional offer of labor was recended. I asked for them to sell me the parts at cost and they agreed. The price they gave me for the parts required to make the repair was more than double what I could purchase them for at other honda dealerships. I just ordered the parts from Honda Parts Now for less than half the price they quoted so I can get this thing back on the road. They should have made it right but did not. I will not be going back and will let everyone I know to stay away as they blatantly lied to me to make a sale then gave me the run around for 3+ weeks when I did have a problem. More

Thankful Canadians - Top Notch Service There was an AC issue with our new 2019 Honda Passport, and just getting to Texas for March 1, we knew we didn't want this to ruin our month vacation. There was an AC issue with our new 2019 Honda Passport, and just getting to Texas for March 1, we knew we didn't want this to ruin our month vacation. Austin and others in the Service Department quickly got the vehicle in for diagnosis. Once the parts were in stock, the repairs were made quickly and professionally. Being a vehicle purchased in Canada, there could have been issues processing the warranty work - not here! A big thanks to all that helped get us back to enjoying our time in Texas. More

Consistently Top Notch Honda Dealership Just bought my 3rd Honda yesterday from Honda San Marcos. The deals and customer service can't be beat! Consistent excellent customer service and pr Just bought my 3rd Honda yesterday from Honda San Marcos. The deals and customer service can't be beat! Consistent excellent customer service and prices More

Great experience Best car buying experience we have ever had. From first phone call to financing was very easy and no pressure. Would highly recommend considering this Best car buying experience we have ever had. From first phone call to financing was very easy and no pressure. Would highly recommend considering this dealership whether new or used vehicle. More

Great Deal, + Great Customer Service= Great Dealership I can't say enough good things about this dealership. I live in Schertz but I drive all the way to San Marcos just to buy my vehicles. My family and I can't say enough good things about this dealership. I live in Schertz but I drive all the way to San Marcos just to buy my vehicles. My family and I have bought 3 cars from this dealership and we'll buy again when the time comes. My salesman Radar went out of his way to get me a super deal. More

Terrible car buying experience I give one star only because the salesperson was knowledgeable about the car my wife and I were interested in buying, but the bottom line is that he ( I give one star only because the salesperson was knowledgeable about the car my wife and I were interested in buying, but the bottom line is that he (and management) ended up being unprofessional. We were kept there for hours while the managers were deciding if they were going to honor OUR price with a trade-in. We got hungry and told them we were going to go have lunch and they could let us know when they have made a decision. Well, never heard from them. My wife text the salesperson back and was told he was busy but would get back in a few minutes. Never text back. She text him back hours later and told him to just forget it. He text back saying to let him know if there is anything else he can do for us...Really? They did'nt even have the courtesy to tell us they could not meet our price. Wasted our whole day messing with them. Went to another dealership and got a better deal! More

Great Customer Servicde We bought a preowned Jeep from Honda of San Marcos and found a few items that needed to be taken care of... The items were handled promptly and to our We bought a preowned Jeep from Honda of San Marcos and found a few items that needed to be taken care of... The items were handled promptly and to our satisfaction. Thanks to our sales rep Larry Reeves for making the purchase process so easy. Also thanks to service manager Dusty Baker for handling the repair items so promptly. All the dealership staff we came in contact with were friendly and helpful. When we are ready to replace our CRV, we'll be back to Honda of San Marcos. More