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Honda of Sarasota - Service Center

Sarasota, FL

4.6
744 Reviews

744 Reviews of Honda of Sarasota - Service Center

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January 20, 2024

The service was excellent and there was nothing left to be done at the end. More

by BRUCECAPPLETON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa Ann Hibbard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2024 -

Honda of Sarasota responded

We are very happy to have provided you with such a positive experience! We sincerely value your business, Bruce, and look forward to your next visit.

January 18, 2024

Very efficient but short staffed. All service agents very helpful but could be helped by extra staff to expedite paperwork. More

by GGRIFFS49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Davis
Jan 19, 2024 -

Honda of Sarasota responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful service feedback!

January 18, 2024

From when I arrived at the service center Darrin was very helpful. He even showed me how to manually do the calibration. Everything was timely and I was in an out in no time. . More

by wright.dm60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darrin, David Farner
Jan 19, 2024 -

Honda of Sarasota responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Darrin and our service team, and we look forward to working with you again.

January 18, 2024

i received quality service The service was excellent and the service advisor did a great job. More

by MONTEZ_34234
Recommend Dealer
Yes
Employees Worked With
Luke Ferrar
Jan 19, 2024 -

Honda of Sarasota responded

Thank you for your business and this review. We're happy to hear Luke and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

January 17, 2024

I deal with Bryan and he is excellent. He keeps me up to date on the progress of my vehicle and explains all services well. More

by AMYMCLARK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Pedler
Jan 18, 2024 -

Honda of Sarasota responded

Amy, Thank you for your business and this review. We're happy to hear Bryan and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

January 16, 2024

Pretty quick and responsive Thorough Coupon are available At times recommendations are too soon Sufficient More

by IZIDOR7
Recommend Dealer
Yes
Jan 16, 2024 -

Honda of Sarasota responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Honda of Sarasota.

January 15, 2024

Battery light on dashboard lit up, went in for repairs. plus part ordered following day. Vehicle brought in the next day repair supposedly was made and I drove the vehicle home. In route to my house same a More

by GJKGREEK1
Recommend Dealer
No
Jan 19, 2024 -

Honda of Sarasota responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

January 15, 2024

They understood the problem. Worked on it right away. Quick turn around. Highly recommend this Dealership for service. More

by ROBERT.WEISS
Recommend Dealer
Yes
Employees Worked With
Darin
Jan 16, 2024 -

Honda of Sarasota responded

Thank you so much for your kind words, Robert, and for taking the time to leave us this wonderful feedback!

January 15, 2024

Alberto was he only thing halfway good about this xx experience. Don’t buy the extended warranty since they will just charge you for something else not covered and fix what the damned problem really was More

by mbenson1962
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michelle Cary
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2024 -

Honda of Sarasota responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

January 15, 2024

Always a pleasure working with Lisa in the service department. She’s courteous, kind and fast. More

by LHIBBARD01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Besselman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Timothy Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jake Davidson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michelle Cary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Ann Hibbard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 15, 2024 -

Honda of Sarasota responded

Thank you for taking the time to share your thoughts on working with Lisa and our team. We're glad to hear we delivered such a great experience!

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