Luke Ferraro

He is very good at customer service . .he is very good at handling situation all .he is very good at handling situation all More

by JITEN427 Verified Customer Verified Customer

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Luke is great! Prices are not. Guy in parts departments was not very friendly, attentive. Didn't even seem like he was listening. Prices are not. Guy in parts departments was not very friendly, attentive. Didn't even seem like he was listening. More

by NICOLE436 Verified Customer Verified Customer

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Luke was very knowledgeable and extremely helpful and polite. A very welcome addition to the team! polite. A very welcome addition to the team! More

by Karel Labberton Verified Customer Verified Customer

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A simple oil change told 2 hours with an appointment. I had 2 toddlers with me as well. Then I was recommended a timing belt change at 52,000 miles. Which every other mechanic I know seems to think is ab I had 2 toddlers with me as well. Then I was recommended a timing belt change at 52,000 miles. Which every other mechanic I know seems to think is absolutely ridiculous. The only reason I bring my car to Honda is bc I pre purchased oil changes when I bought the car. But I don’t have 1-2 hours to wait every time I bring the car in. More

by MATT.LEICHT Verified Customer Verified Customer

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Still doing a lot of construction and I’m wondering when it’s going to be done. it’s going to be done. More

by Geofl007 Verified Customer Verified Customer

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Excellent communication and knowledge was awesome Luke was very nice to talk to. Thanks again was very nice to talk to. Thanks again More

by Amkdmk929 Verified Customer Verified Customer

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As always service was excellent, car got right in he kept me updated & explained everything real good. me updated & explained everything real good. More

by eric_confer Verified Customer Verified Customer

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Service was excellent. The wait time estimate was accurate. You should give Luke a raise. The wait time estimate was accurate. You should give Luke a raise. More

by tvanbuskirk Verified Customer Verified Customer

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I received a prompt, friendly greeting from Luke Ferraro. He had me set up for service within a few minutes of my arrival, and he apprised me of the timing/progress along the way. I received a text with a vi He had me set up for service within a few minutes of my arrival, and he apprised me of the timing/progress along the way. I received a text with a video of the actual service shortly after leaving the dealership. More

by triciasheridan Verified Customer Verified Customer

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It was thoroughly done. I felt satisfied Igor the best service I could have. Professional I felt satisfied Igor the best service I could have. Professional More

by Jspurway Verified Customer Verified Customer

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