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768 Reviews of Honda of Sarasota - Service Center
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June 18, 2018
service is terrible Service department George and Patrick forgot they had my car. This is the third time this has happened. I live 1 1/2hours awa. They said they would ca Service department George and Patrick forgot they had my car. This is the third time this has happened. I live 1 1/2hours awa. They said they would call never do. I have to keep calling and was told my car is not there I have a locator in my car. I ran the program and it said my car was in Georgia. It gave me the address. Called the cops there and yes it was there. Dealer doesn’t know anything. I reminded them I had a loner vehicle and now they r trying to figure stuff out. They call back. Told me when to pick up my car. It they never fixed it. 2 years later still have problems same run around. Don’t go there. i also talked to skip, the general mgr. he chose not to help with the situation. he just contacted me and says he has no record of me. i bought my car new in 2008, had my service done there, recalls, the last time when i had a real problem it took me a 1 1/2 for them to find the problem. which i told them the problem but george argued with me saying honas don't need a valve adjustment. which usually is true except the fit. all he had to do is google it and or go on you tube like i did. i also gave them a copy of the diagnotic print out i had. patrick told me cars don't have spark plugs and wires anymore. i could go on. but after over 2 weeks i finally got my car back. this time i started making calls on june 7th when i had another alert on my HUM reader when it was driving ruff. but george is still saying the don't have a loner car and he will call. i have been calling 3 times a week. i ask for him on the phone because he told my to . yesterday jason told me he's too busy to take calls because he runs the service department. calling directly to honda. and going back to american cars.it's around trip of 5 hours to the nearest honda dealership for me. karen More
by Karen 68
Employees Worked With
skip general mgr, George Cermak, Patrick Southard
June 14, 2018
Purchase of a 2018 Ridgeline This is my third vehicle that I have purchased at Wilde Honda. Always happy with all aspects of the transaction. Michal is always very helpful. This is my third vehicle that I have purchased at Wilde Honda. Always happy with all aspects of the transaction. Michal is always very helpful. More
by Lynnette403
Employees Worked With
Other Employees :
Eddy in Service very friendly and helpful., Stephen Morris
March 12, 2018
Oil change Great service from Tony R. He applied the internet coupon for me too. Bonnie was great. She dropped me off and picked me up, thanks Great service from Tony R. He applied the internet coupon for me too. Bonnie was great. She dropped me off and picked me up, thanks More
by Jonespg
Employees Worked With
Tony Ramsey, Bonnie Howard
January 20, 2018
Car broke 5 plus hours from home. Traveling for business. Had MAJOR car trouble. Got me in quickly. Diagnosed the problem and repaired quickly and got me back on the road. Pricing Traveling for business. Had MAJOR car trouble. Got me in quickly. Diagnosed the problem and repaired quickly and got me back on the road. Pricing was more than fair. Service writer Julie K was GREAT. If I was not 275 miles away I would get my next Honda here. More
by blair
Employees Worked With
Julie K
January 10, 2018
Worst experience ever! I bought a 2015 crv 3 months ago. I called service and told them it had a terrible gas smell. They told me to bring it in but that my warranty had e I bought a 2015 crv 3 months ago. I called service and told them it had a terrible gas smell. They told me to bring it in but that my warranty had expired a week earlier so that whatever the problem was I would be 100 percent responsible for the cost. Plus they said They could not give me a loner vehicle. I decided a vehicle that is only 90 days old and already giving me problems with scary. So I went to a different dealer and traded it in for a different vehicle. Turns out the smell was because there was no oil cap on oil and the engine was covered in oil. A vehicle so new I had never even opened the hood so I obviously bought it like this. I will never buy Honda again! More
by Unhappy customer
Employees Worked With
Eduardo Gonzalez
December 23, 2017
Sales and title David Misiewicz was very professional friendly attentive and extremely efficient The experience of buying a car from him made us want to buy another David Misiewicz was very professional friendly attentive and extremely efficient The experience of buying a car from him made us want to buy another very big asset to the company Brittany Vass was also very knowledgeable efficient and a good employee More
by Pappy lee
Employees Worked With
Brittany Vass, David Misiewicz
December 18, 2017
The service took care of all my needs and more Everyone was very helpful from the minute I brought my car in for service until my car was ready for pickup. David saw me in the waiting room and wan Everyone was very helpful from the minute I brought my car in for service until my car was ready for pickup. David saw me in the waiting room and wanted the make sure everything was being done that neededand if he could do or get me bottled water or anything other issues that I may have. More
by Jbcheckers
Employees Worked With
David Misiewicz
December 12, 2017
Thank you George Cermak George Cermak got my car in quickly to be serviced. George and the Service crew did an great job servicing my Honda CRV. George was professional, k George Cermak got my car in quickly to be serviced. George and the Service crew did an great job servicing my Honda CRV. George was professional, kind and very helpful. More
by janesue1424
Employees Worked With
George Cermak
December 11, 2017
George Cermak (Service) George Cermak is exceptional in his goal to make you a satisfied customer. He is detailed, informative and courteous to the nth degree. His sincerity George Cermak is exceptional in his goal to make you a satisfied customer. He is detailed, informative and courteous to the nth degree. His sincerity is genuine. More
by Elizabeth Schalk
Employees Worked With
George Cermak
November 19, 2017
CRV Purchase - Michael Malmsbury I had a great experience last week purchasing my second CRV through Michael. Today I was having difficulty hooking some things up. I went back to th I had a great experience last week purchasing my second CRV through Michael. Today I was having difficulty hooking some things up. I went back to the dealership and Michael was there to help me once again. Above and beyond, great service. Thanks Michael! More
by Satisfied customer
Employees Worked With
