Honda of Short Pump
Richmond, VA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 8:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 8:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 8:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 8:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 59 reviews
I am giving two stars for the post paperwork hand off of the vehicle. Making the deal was easy and no real issues. I was told the car would be detailed and fueled (full tank was mentioned by salesman). Pi the vehicle. Making the deal was easy and no real issues. I was told the car would be detailed and fueled (full tank was mentioned by salesman). Picked the car up the next day and I would call the interior detailing substandard. Many areas were not cleaned (trunk area cover) and others looked like they receive a passing and hurried wipe down. When test driving the car it was very low on fuel. I asked the salesman specifically if we made a deal today, would they fill it? He stated they would. When returning to pick up the vehicle the next day, it had spot on a 1/2 a tank of gas. Not once ounce more. I asked the salesman about this and he told me they only fill used cars with a 1/2 tank. If you are going to buy a used car from these folks, make sure you get it in writing that they are going to fill the tank More
I can’t recommend Olivia enough if you’re looking for a stress-free way to grab a new set of wheels! She was so friendly and approachable right from the start, which immediately took the pressure off the w stress-free way to grab a new set of wheels! She was so friendly and approachable right from the start, which immediately took the pressure off the whole experience. Olivia made the entire process feel like a total breeze while working around our hectic family schedule. It’s rare to find someone who handles that kind of chaos with such genuine grace and a smile. Also had a fantastic experience with Midhat in finance - who generously arrived early to accommodate our work/travel schedule. Both were top notch and we'll be returning to both for our next car purchase. More
Our salesman, “KD“ was very helpful. Answered all that questions and gave us a good deal. The finance fellow, Alex was very helpful. He explained all the options and did exactly as we re Answered all that questions and gave us a good deal. The finance fellow, Alex was very helpful. He explained all the options and did exactly as we requested. They were not pushy and were very informative. All in all a very pleasant experience. More
They were very friendly and knowledgeable Answered every question Very helpful The building was nice and clean and everyone there was so friendly and warm every question Very helpful The building was nice and clean and everyone there was so friendly and warm More
Olivia was great to work with. She has an excellent attitude and a joy to buy from. The facility was excellent it was well organized and all the staff I came in contact with were v She has an excellent attitude and a joy to buy from. The facility was excellent it was well organized and all the staff I came in contact with were very nice. The financial guy was awesome to talk all the way to the detail guy. High recommend and will be first priority in the future use!!! 👍👍 More
The dealership was was so nice and modern. I was there for a few hours waiting and it was not bad at all. They recommended I get some additional things done and showed we what needed to be do I was there for a few hours waiting and it was not bad at all. They recommended I get some additional things done and showed we what needed to be done. They caught that my inspection was due and fixed my alignment. More


