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Honda of Stamford
Stamford, CT
1,044 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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March 09, 2018
Fantastic experience working with Christian and Louis. I have been looking for a reputable dealer to work with as I searched for a Honda Ridgeline. I had been to 5 other dealers and was getting frustrated I have been looking for a reputable dealer to work with as I searched for a Honda Ridgeline. I had been to 5 other dealers and was getting frustrated at all of the typical shady stuff you generally hear about dealers. Once I connected with Christian it was an absolute joy working with him. Also, the manager, Louis was able to work with me and did everything in his power to get the vehicle I needed in the timeframe I needed. Stellar work from both of them. I am extremely satisfied with the vehicle and the overall experience working with Greenwich Honda! More
by Jon
Employees Worked With
Christian Sanchez
March 06, 2018
Terrible business The absolute customer service experience that I’ve ever had, period. During contracts and negotiations, everyone was nice and accommodating. But once The absolute customer service experience that I’ve ever had, period. During contracts and negotiations, everyone was nice and accommodating. But once they got my money and once I swiped my card for a down payment, it was all downhill. I was told that my car was ready to be picked up during a snowstorm and the lady on the phone didn’t understand why I didn’t want to come in the snowstorm to pick up my car. When I went to pick it up the next day, it took 3 hours even though I had already signed all of the paperwork days prior. Of course, they told me that the price went up in the few days due to “credit reasons” and they tried to sell me on everything and everything, and whenever I said no, they’d give me a million reasons why I should add meaningless stuff on even though I kept saying no. Not to even mention, no one helped me shovel my car out or even offered to wipe it off for me. The car wash I was promised before I picked up my car clearly didn’t happen either and the car had a quarter of a tank of gas. I was having mechanical issues with my vehicle, and I thought I was safe under CT Lemon Laws (which according to the law I was). I took my vehicle to a different dealer to have it inspected because I wanted an unbiased opinion on the car. They told me my control arm bushings were shot and needed to be replaced. I took the car to Mavis, where I have gone for years, and they told me the same thing. Of course, Greenwich Honda didn’t see this issue because they didn’t feel like paying for it since Chris, the sales manager, told me that he already didn’t make any money on the car (which is a lie because I paid over the KBB value for it, plus purchased a few add-ons) and couldn’t spend more to fix it. Not my problem. They rebalanced the weights in the wheels (which were brand new and didn’t need rebalancing) after 4 hours of me waiting there. They told me to bring it back if I had any issues and when I called back to complain that I was still having the same issues, Don the service manager literally told me that I was wasting my time and his and there was nothing he could do. I purchased a Honda Care service contract for my car for $2,500 to cover three years. My contact came in the mail and apparent expired in 10 months. When I called Greenwich Honda to ask about this, I got transferred a hundred times before I got to speak with the lady that sold me the car, Raquel. Raquel told me that because I purchased a used car that wasn’t a Honda, they could only give me 1 year for the Honda Care. Of course, when I was signing the contract and paying my down payment this was never mentioned. I called Honda Corporate to complain and they gave me a full refund on my Honda Care contract (which Raquel said could not be done). They also mentioned that they would investigate this dealership as I was not the first case of this issue at this location. When I asked how much the tire and wheel coverage would be, she said only $4 extra a month (60 months). When the contract was presented to me, the price for that coverage was $950 (almost $15 a month for 60 months) which is almost $700 more than she said it would be. She could not explain this price difference of course. This dealer is full of liars and crooks, from Chris to Don to Raquel. I asked for a copy of my contract to be mailed to me and I never got it. Any time I call and ask to speak to someone, its their day off, they are on a lunch break, or they left the office 5 minutes ago. I have owned my car two months and have visited Greenwich Honda due to car or contract issues more than I have visited gas stations. I have spent more on Ubers than I have on gas and have been late for work countless days due to appointments running much longer than promised. My family members have had terrible experiences also, if I didn’t fall in love with the car (which is a Nissan) I wouldn’t have even stepped foot in here. Terrible experience, terrible place, terrible staff, and I have already been in contact with the Better Business Bureau about my experience (who tell me that I am not the only one with a complaint about this dealer). I do not even want to be contacted by anyone affiliated with this dealership or with Honda because nothing car reconcile the awful experience I had. Chris also asked me several times to write a review for him (before he even took care of my issues and complaints) and copy and paste it to other sites, which is why I am writing this one. More
by James Christopher DeLancey
Employees Worked With
Christopher Paranzino, Raquel Heather
March 04, 2018
I had the best experience with Raquel Diamond I received my pre approval letter. I contacted the dealership to contact Raquel. I had lots of challenges but they were all overcome by Raquel Diamond I received my pre approval letter. I contacted the dealership to contact Raquel. I had lots of challenges but they were all overcome by Raquel Diamond. I had an excellent experience and I would recommend Raquel to everyone I know. More
by Ardilla
Employees Worked With
Raquel Diamond
March 04, 2018
Great deal on a brand new lease Was able to take advantage of a lease special without any difficulty. I was in and out with a brand new car in less than thirty minutes. Staff is very Was able to take advantage of a lease special without any difficulty. I was in and out with a brand new car in less than thirty minutes. Staff is very accommodating More
by Acp03001
Employees Worked With
Christopher Paranzino, Christian Sanchez
March 03, 2018
Great experience Debbie was a huge help. The process was so simple thanks to Debbie and she helped eith me.beinh over the mileage on my lease return. Highly recommend Debbie was a huge help. The process was so simple thanks to Debbie and she helped eith me.beinh over the mileage on my lease return. Highly recommend if you do go to Greenwich Honda you deal with Debbie. She kept her word throughout the whole process. Thanks again More
by Mitchellcm1031
Employees Worked With
Lou Piccirillo, Debarati Saha
March 02, 2018
They made my car shopping experience the best it could be. Staff was very professional. I found that they were very welcoming, caring and understanding of my wants and needs in my vehicle purchase. Staff went Staff was very professional. I found that they were very welcoming, caring and understanding of my wants and needs in my vehicle purchase. Staff went above and beyond to make sure I was completely satisfied. At no time did I feel pressured into purchasing my vehicle More
by Christine K
Employees Worked With
Tatiana Gama, Christopher Paranzino
March 01, 2018
Excellent Dealer I am very pleased to tell everyone that if your looking to buy a car, the Greenwich Honda is the best, the sales people there are excellent especially I am very pleased to tell everyone that if your looking to buy a car, the Greenwich Honda is the best, the sales people there are excellent especially Raquel the financial manager was super excellent she did everything possible until she got me approved. Alberto was an excellent sales person too, More
by Aida Diaz
Employees Worked With
Alberto Rodriguez, Raquel Heather
February 28, 2018
Wonderful Experience I received quick and friendly service and was dealt with in a professional manor at all stages of the transaction; from greetings to financing to driv I received quick and friendly service and was dealt with in a professional manor at all stages of the transaction; from greetings to financing to driving off the lot in my new car. Information was all clearly stated by Debby, who was a pleasure to work with. Lou handled financing and was thorough while talking through the financing options available to me, took the extra time to run scenarios for me which I greatly appreciate. 5/5 Would recommend to all. More
by Justin K
Employees Worked With
Lou Piccirillo, Debarati Saha
February 27, 2018
Excellent service from start to finish! A surprisingly stress-free and easy car shopping experience at Greenwich Honda! Ezequiel was knowlwdgeable about the vehicles, friendly, and helpful w A surprisingly stress-free and easy car shopping experience at Greenwich Honda! Ezequiel was knowlwdgeable about the vehicles, friendly, and helpful with setting up insurance and the new car. As always, Chris P was attentive to our needs regarding the lease and got us the best deal around!! Lou in finance was also friendly and helpful. We highly recommend the dealership. More
by Stephreda
Employees Worked With
Lou Piccirillo, Ezequiel Caraballo, Christopher Paranzino
February 25, 2018
Very Good, Honest Great dealership, Recently purchased a car from them with zero hassle. Chris Paranzino, GM and Joe Cardillo our Rep did a wonderful job. Straight hone Great dealership, Recently purchased a car from them with zero hassle. Chris Paranzino, GM and Joe Cardillo our Rep did a wonderful job. Straight honest answers which was a breath of fresh air and took the stress out of the process, If your shopping Honda, I would definitely add them to the mix. For a Greenwich dealership they are very competitive with other dealers in fact beat most. More
by Richard Ritacco
Employees Worked With
Lou Piccirillo, Christopher Paranzino, Joe Cardillo
