Honda of Superstition Springs

Do not get your Honda repaired at Honda Superstition Springs Went into Honda with an unusual sound in my engine. They diagnosed it as the power steering pump. Charged me $661 and guaranteed the sound would be go Went into Honda with an unusual sound in my engine. They diagnosed it as the power steering pump. Charged me $661 and guaranteed the sound would be gone. It was not gone. Went back and they did some work on the serpentine belt. Sound was still there. Today they told me that I needed a new water pump for $680 but they would take $80 off. And that would get rid of the sound. Another Honda dealer said that their price was under $600 without any deal. Do not get your work done at Honda Superstition Springs they're very nice but they don't guarantee their work More

The Sales person Listened to me I was forced into the car buying process when I had a total loss of my vehicle. I was not at all excited to buy a car. I talked to several dealerships I was forced into the car buying process when I had a total loss of my vehicle. I was not at all excited to buy a car. I talked to several dealerships and looked at 100s of cars before settling on Honda of Superstition Springs. It was the sales person Kimson Baker that made all the difference to me. He listened to what I wanted and showed me vehicles that fit my criteria. I never once felt like he was trying to show me vehicles he wanted to sell instead of what I wanted to look at. Once a car was picked there were no hard up-sells just a simple list of options with me left to say a simple yes or no. It was a smooth process and I will be going back to Kimson for my next vehicle needs. More

Straightforward sales staff Koushi and his team were great to work with, my wife and me had a very Pleasant experience buying our 2018 Honda Odyssey from superstitious spri Koushi and his team were great to work with, my wife and me had a very Pleasant experience buying our 2018 Honda Odyssey from superstitious spring Honda. Sales was efficient and in a timely matter. Thank you for your great work! More

Excellent service We purchased a new Honda Accord at Honda of Superstition springs. We worked with One of their sales manager Koushi! We had an excellent experience wor We purchased a new Honda Accord at Honda of Superstition springs. We worked with One of their sales manager Koushi! We had an excellent experience working with him! More

Lies by the basketfull Negotiated a Honda Accord that included Tax, Title, and License for $29,985 in the sales rep. After getting into Finance department found they did n Negotiated a Honda Accord that included Tax, Title, and License for $29,985 in the sales rep. After getting into Finance department found they did not include the Tax, Title, and license which added another $4000 to the bottom line. Also We ordered the Honda care Extended Warranty and was told it was not a 3rd party extended warranty. I found out after signing the contract it was actually AWS extended warranty after calling Honda Care they said all we had was a service contract for oil changes sand service. Do not trust one word these people tell you, and read the finance contract several times before signing as they will say one thing sand write on the contract something else. Beware of this dealership as it by far the worst dealership I have ever dealt with. More

Lies and more lies. We purchased two cars and had a great experience. Unfortunately they pulled us in with a good sales experience, telling us there would be no problems We purchased two cars and had a great experience. Unfortunately they pulled us in with a good sales experience, telling us there would be no problems with a couple minor concerns we had with titles. Now it's over 2 months later. We are owed money on one deal and the dealer has refused to provide it until they receive BOTH titles - per the GM. First they said everything would be fine once we provided receipts the titles were ordered, and that was a lie - they now refuse. They waited until the deal was too far done to go back so they could get the sales. They lied countless times, to our face. They haven't even provided permanent plates for one vehicle, over 2 months later. I firmly believe they are intentionally withholding the plates, or have not submitted the paperwork, as they continue to dodge the question of where my plates are. Requests to speak to the owner were met with "We don't know his info." Requests submitted on their website have gone unanswered. The Finance Manager Keith said the F and S words to our faces in front of around 10 other people, both customers and employees. I am not offended by language, but it's totally inappropriate to say them to a customer. He tried to say we knew "from day 1" that we needed to take care of a problem, but that makes no sense since we knew they were holding our check. We did everything they requested, including a 20+ hour, 1000+ mile round trip to do the legwork for them - that they said they could do themselves - and then refused to honor the deal we made. If I could go back and undo these deals I would. I will never give this dealership another penny of my money. I am afraid to take these vehicles there for service - they have lied and gone back on their word so many times now that I am afraid of what they would maliciously do to my vehicles. I have two coworkers currently car shopping, and both were so horrified by this ongoing ordeal that they swore off this dealer. The worst part is that now whenever I get in my amazing, wonderful brand new Honda, I will have to remember this experience. At least I will never forget the name Superstition Springs Honda, and can spend the rest of my life warning everyone I can to stay far, far away. More

LIED TO Just like any other dealership... we were LIED to. I do not trust Honda of Superstition Springs and neither should you!! When we leased our Honda Acco Just like any other dealership... we were LIED to. I do not trust Honda of Superstition Springs and neither should you!! When we leased our Honda Accord were told we could turn it in early if we no longer needed the car by our dealer Chris Johnson. Guess what? We moved a year ago and only need 1 car now. We tried calling Honda of Superstition Springs for over A WEEK to ask if we could turn it in. EVENTUALLY they told us to talk to Honda Financial. Honda Finanacial told us that the dealership sometime allows it to be traded in early within 6 months if they have a need for the car. I just got an email from Mike Lacy saying they had a need for it. Great! BUT WAIT... was then was told they only wanted to up sell me. We were not indeed, as Michael put it, a "Perfect Match". Michael Lacy is a Liar. Chris Johnson is a Liar. People at Honda of Superstition Springs are LIARS. -DO NOT SHOP THERE- I've recently seen terrible reviews for Honda Superstition Springs and I'll be sure to put mine in with the rest of them. Beware. More