Honda of Superstition Springs

Cheaters When you buy from them they commit on extra things and say we dont have the parts right now, but will mail you when it arrives and will never send it When you buy from them they commit on extra things and say we dont have the parts right now, but will mail you when it arrives and will never send it and wont pickup your calls. More

Best Dealership and Car Buying Experience Ever Superstition Springs Honda Review-4-30-17 It is not possible for me to fully convey how amazing our experience was at Superstition Springs Honda. I Superstition Springs Honda Review-4-30-17 It is not possible for me to fully convey how amazing our experience was at Superstition Springs Honda. I went in to look at a 2017 Honda Civic after very responsive service from the Internet sales department. When I arrived at the dealership, I met a gentleman, Adrian Gonzales, who was incredibly helpful and accommodating. He spent a good amount of time with me answering my questions and worked diligently to find the exact vehicle I was looking for. He was so honest and there was absolutely no pressure over the couple of hours we were working together. I made the decision to purchase the vehicle and when I got to finance, I prepared myself for the typical 'battle' that often happens in the back room with hidden costs, upsells, etc. Jon Leckwart was BY FAR that absolute best person I've ever worked with, having purchased around a dozen cars in my life. I could not believe how amazing this experience was. There was even diligent follow up after the deal was done. This dealership provided the best experience of any transaction, vehicle or otherwise, that I have ever been involved with. They went above and beyond in every respect and left no stone unturned. It was such a great experience that I decided to trade in our 2013 Toyota RAV and purchase a 2017 CR-V a week later. Had the exact same experience. I cannot recommend this dealership highly enough. I will be purchasing all future vehicles from Superstition Springs Honda as long as they are able to maintain this incredibly high level of service. Thank you Superstition Springs Honda! You folks are AMAZING! More

SOLD US A PREVIOUSLY TOTALED CAR WITHOUT DISCLOSING ON CARFA X. Was even a "Certified Pre Owned". We just went in to trade in our old accord for a new one. Surprisingly the other honda dealer showed us a Carfax X. Was even a "Certified Pre Owned". We just went in to trade in our old accord for a new one. Surprisingly the other honda dealer showed us a Carfax report that stated this vehicle was a Total Loss in 2009, before we bought it, and only started reporting it in 2013 after we bought it! It did NOT show up as a Total Loss on the Carfax when we bought it used from this Superstition Honda dealer. This was even a Certified Pre Owned and they did not disclose this or show it on the CarFax! The air bags are stated to have deployed and major damage needing towning from the 2009 accident. If trust and safety are your concern, AVOID! We are in contact with the Better Business Bureau and other certain parties about this. More

Service;repair work I want to express my sincere appreciation to Service Manager, Tommy Durante and Service Consultant Bryan Kobayashi for their professional and courteou I want to express my sincere appreciation to Service Manager, Tommy Durante and Service Consultant Bryan Kobayashi for their professional and courteous management of a complex issue I presented to their service department between March 14 and it's resolution March 21, 2017. To say they went above and beyond the usual and customary is an understatement and I am grateful beyond words. I highly recommend Honda of Superstition Springs Service Department, will continue my routine vehicle maintenance without hesitation with them as well as any necessary future repairs! Thank you again Tommy and Bryan for your wonderful customer service!!! Sincerely, Judy Shy More

No one to address my complaint I thought I was having a great car buying experience. I got what I thought was a fair price and the vehicle was almost exactly what I wanted. When I I thought I was having a great car buying experience. I got what I thought was a fair price and the vehicle was almost exactly what I wanted. When I went into finance I was asked if I wanted the warranty. I then asked more questions about the work that had been done to the car. I was given the list of items but I was confused why some of the items that were recommended were not complete. I was told that the car had a new battery, new brakes, etc. I said I still had some concerns but I took the vehicle and decided to call Mike Lacy the next day. I did and I let him know that I wanted to know why the timing belt wasn't replaced when it is a service that should be done before 100000 miles and the car was 93000. He said he would talk to the used car manager. Mike called back and gave me some run around about the human factor in the recommended services. I had my brother who owns a car repair shop talk to Mike and he said a manager would call but never has. I called Mike again and he said someone would get in touch with me and never has. I called the dealership trying to talk to a manager and they put me on the sales answering machine. Not only that, but when I started my car this morning my car said needs new battery. After I was just told they put in a new one! Now I can't trust anything they told me nor can I get in touch with anyone to resolve my issues. They are out to make money but customer service is NOT one of their goals. More

Unprofessional Very disappointing after switching from Tempe Honda. Went with superstition for geographic convenience to our home. Bought two new vehicles in 2016 an Very disappointing after switching from Tempe Honda. Went with superstition for geographic convenience to our home. Bought two new vehicles in 2016 and won't be back. A botched registration transfer from the dealer caused traffic citations for improper registration that were inconvenient and embarrassing. Grrrr.. months later, I was contacted to refinance, scheduled appointment, only to be informed that it was oversight on dealers behalf that I was not eligible. Grrr... when purchasing the vehicles I was persuaded to get paint protection. I called thrice to inquire about procedure on this program. Repeatedly, i was told no appointments accepted and to drop off and pick up same day. The morning I planned to attempt this I was told the same. Upon arrival at the dealership I was asked if I had an appointment. Grrrrr. Then I was told that no one was available to perform the minimal touch ups. UNACCEPTABLE. I had purchased and serviced two vehicles at Tempe Honda with nary a problem. I am bitter that i was duped into switching dealerships. I would rather drive further for quality service where i feel like a valued customer opposed to another sale. More

Supreme Service thanks to Tommy Durante My husband and I have purchased 4 vehicles from Superstition springs Honda and service has always been excellent. However Tommy Durant made my regular My husband and I have purchased 4 vehicles from Superstition springs Honda and service has always been excellent. However Tommy Durant made my regular service even better. He has always been able to listen to my concerns and provide me excellent supreme and genuine service. I would not want to see anyone esle but him for my service. He cares about his customers and that's what really Matters to me. Time and time again he has gone over and above for me to get me the answers I need or provide me the right service. Additionally, our sales experiences there at Superstition Springs Honda have been exceptional which is why we keep returning back there for purchases of new vehicles. The sales people are kind and courteous. Yes there are incentives to sell a car but the sales guys in all my experiences have been outstanding! They listen and work with you to make every car purchase a win win. And they are friendly. I felt like by the end of our vehicle purchases we became friends with the sales and finance staff. I could not say enough to commend the entire staff there at Superstition Springs Honda, more specifically Tommy Durante. More

Great service! Ask for Vinny M! I bought an HR-V back in December 2015. Vinny was the sales person and he was awesome! Not only did he find the exact model I wanted, but he made th I bought an HR-V back in December 2015. Vinny was the sales person and he was awesome! Not only did he find the exact model I wanted, but he made the experience fun, friendly, and EASY! My mother-in-law loved the HR-V so much that I took her back to Vinny and she had the same experience. If you're looking for excellent service, this is the place to go! Thanks Vinny and everyone at Honda of Superstition Springs! More

Service Center I went in to get my new HR-V it's first service. I made an appointment online and arrived at the service center about 15 mins before my appointment da I went in to get my new HR-V it's first service. I made an appointment online and arrived at the service center about 15 mins before my appointment date. The service agent that I was automatically assigned to was busy with another client, so a service agent named Scott Pfeiffer helped me with getting checked in. I was in and out in about 5 mins. My car was finished sooner than expected, which was great because being without a car for a few hours is difficult. I went in to pick up my car and was helped within seconds. When I walked out to pick my car up, it was immaculately cleaned, which was more than I anticipated as I've had bad experiences with having my car cleaned at a different dealership in the past. Scott went over how my car checked out with me and was very friendly. And because it was my first visit, everything done to my vehicle was completely free. I have never received such exceptional service at any car service center and will recommend Honda at Superstition Springs to everyone I know. Thank you for the wonderful service! More