
Honda of Superstition Springs
Mesa, AZ
Hours
Sales/Showroom
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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These guys are professional crooks. First of all, they are pushy. They badger you into making a deal on the spot and belittle you if you don't comply. If the salesman has no luck, the sales manager come are pushy. They badger you into making a deal on the spot and belittle you if you don't comply. If the salesman has no luck, the sales manager comes in after you. I wasted three hours in their presence only to find they weren't really interested in negotiating a fair price. They kept moving numbers around, but it all came to the same thing--exorbitant profits and high interest rates on their part. An honest, ethical dealer should make about 5-8% above the dealer's invoice. These guys wanted to make closer to 15% and pretended they could do no better. Adding insult to injury, they offered me a lousy trade-in value on my car, knowing full well they stood to gain at least four thousand dollars above their offer from reselling it. Take your business elsewhere. If the Honda Corporation wants to build positive, long-lasting relationships with their customers instead of letting them go away feeling angry and abused, they would shut this dealership down. More
I went to this dealer to check a price on a new civic because the website does not list any. I just wanted to see my trade-in options as far as for my financial situation. The sales guy was not listening because the website does not list any. I just wanted to see my trade-in options as far as for my financial situation. The sales guy was not listening and kept interrupting me and refused to give me my keys back when I told him I have to leave and do not have any more time to deal with this. He leaves with my keys and brings me back the sales manager. I'm glad the sales manager was somewhat nice, but not understandable. He thought of my visit to be a joke if i was not going to purchase a vehicle that day. I have a top of the line '07 Pilot and my payments are almost $600/mo. they were "offering" the cheapest civic (dx manual) for the same price monthly. I negotiated and they told me I couldn't have it for the price I wanted. Sure i still owe a good amount on my vehicle, but they didn't even give me options to work with (such as another car would be more inconsideration with my financial loan situation). Total hours spent in there.. 3 hours... what i got out of it.. nothing, and the knowledge that I will never go back to this dealership, especially if they're going to keep hiring unhelpful, pushy salesmen who refuses to give you your keys back when you ask for them. Side note: I used to work as a commissioned sales in retail and noticed that not being pushy and actually listening and trying hard to help the customers will forward the sale and/or they want to come back and tell their friends and family too. No one EVER wants to deal with BS. More