Honda of Tomball
Tomball, TX
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772 Reviews of Honda of Tomball
I went into Honda of Tomball this morning with my 2021 Passport. I had the best experience with Matt in their Service Department. He reset my remotes and explained why they weren't working and took his Passport. I had the best experience with Matt in their Service Department. He reset my remotes and explained why they weren't working and took his time resolving the issue and made sure everything worked before I left. Thank you for your attention and friendly communications. I walked away the happy customer!!! More
We had an amazing experience at this location. From Matt Randall who works in the service department who has always been great over the past 2years of us coming to this location to Juliana Coleman From Matt Randall who works in the service department who has always been great over the past 2years of us coming to this location to Juliana Coleman who went above and beyond to not just sell a car but to build relationship and show she cares and wants what’s best for her customer. She is a great example of what we would call the best of the best! Thank you for all your help. It did not go unnoticed. More
My sales person was Julianna. I live down south of Texas and was communicating with Julianna through text & call. I left a deposit with Julianna for the 2023 HRV! Come to find I live down south of Texas and was communicating with Julianna through text & call. I left a deposit with Julianna for the 2023 HRV! Come to find out she sold my car under me twice while I was waiting. Huge lack of communication. I was going to drive down to the dealership to pick up the vehicle with my trade in but made the dealership deliver the vehicle since my vehicle was taken away from me. I would highly recommend Honda of Tomball, just wouldn't recommend Julianna as a sales person. More
Hello I'm Jerome Dillings, Customer of Honda Tomball. I'm writing this review to applaud the proficient and professional services that I received from your employee Garrett Dryden. This young man is very I'm writing this review to applaud the proficient and professional services that I received from your employee Garrett Dryden. This young man is very detailed and does a great job of explaining all options and services available to me as a customer. I believe in applauding excellence; as well as identifying jerks. This time I'm applauding excellence. Garrett's phone etiquette is almost liken into a therapist, I know this because I am a therapist. This Young man is an amazing asset to your Company and needs to be acknowledged for the wonderful job he is doing. I hope this review reaches the administrators who can applaud him for the superb services he provides to your customers. Keep up the great work Garett,, your doing an amazing job and your future is very bright. More
It was my car maintenance time plus mi AC was gone. Services did a tremendous job but im giving the 5 stars to GARRET the advisor he was attentive knowledgeable and respectful. Please keep people like Services did a tremendous job but im giving the 5 stars to GARRET the advisor he was attentive knowledgeable and respectful. Please keep people like him he will take your name far. Thanks to the wonderful techs as well. More
I have used the service department several times for my 2019 Civic Type R & also purchased my vehicle from them. They have a very professional staff that is always prompt & courteous. 2019 Civic Type R & also purchased my vehicle from them. They have a very professional staff that is always prompt & courteous. More
Horrible experience, was treated like absolute garbage. Then the management did think I was hearing them talk horrible about me just because I wouldn’t take what they where giving. I had a salesmen here Then the management did think I was hearing them talk horrible about me just because I wouldn’t take what they where giving. I had a salesmen here that I loved but after he wasn’t there anymore I wouldn’t trust anyone there. Save yourself and don’t go huge rip off. More
COMPLETE RIP OFF! They say they are only charging a $1k market adjustment but its a $1k market adjustment plus $1600 over MSRP. NEVER AGAIN. Make sure you get them to They say they are only charging a $1k market adjustment but its a $1k market adjustment plus $1600 over MSRP. NEVER AGAIN. Make sure you get them to show you what the MSRP of the vehicle is before you begin discussions or better yet don't buy from them. More