Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Honda of Tomball
Tomball, TX
780 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
780 Reviews of Honda of Tomball
January 11, 2021
Service was awesome. Phil my service contact kept me appraised multiple times of the status of my truck. He sent a video from the mechanic to me saying everything locked good but there was a little wear appraised multiple times of the status of my truck. He sent a video from the mechanic to me saying everything locked good but there was a little wear on the insides of my tires and recommended an alignment which I approved. I’ve used two other Honda local dealers and there service is nothing compared to Tomball Honda. More
by Terrymaddeaux
Employees Worked With
Dandi Daniels, Matt Graves
January 11, 2021
My Honda Truck which is 4 years old but with only 32,000 miles had an emissions light come on. Honda of Tomball team quickly diagnosed the problem (on a Sunday) to an injector. Initially the dealer stated t miles had an emissions light come on. Honda of Tomball team quickly diagnosed the problem (on a Sunday) to an injector. Initially the dealer stated that this was not covered either under 5 year power train or 8 year emissions warranties. After doing some research, I found that this was a common problem for my model year and even had a recall for slightly different circumstances. I discussed with Honda of Tomball team as well as Honda of America and within a few days they came up with a plan to fix my vehicle. Even provided me a loaner for the day. Thanks for working with me. More
by JCRidgeline
Employees Worked With
Phil and Mike in the service department. , Mike Fink, Elia Ramos
January 11, 2021
Ronnie was my service advisor and he was exceptional, precise, dedicated, professional, prompt, available, courteous, and friendly. He made our problem a blessing. Thank You precise, dedicated, professional, prompt, available, courteous, and friendly. He made our problem a blessing. Thank You More
by samsunguuuu
Employees Worked With
Ronnie
December 03, 2020
I have been using Honda of Tomball for both service and car purchases since they opened. I could not be more pleased! The dealership has a large selection of vehicles and their prices are both fair and e car purchases since they opened. I could not be more pleased! The dealership has a large selection of vehicles and their prices are both fair and extremely competitive. I have enjoyed working with Angel Calvin in sales. She is very easy to work with and does not use high pressure sales tactics! She also follows up after the sale to be sure the customer is satisfied! The service department at Honda of Tomball is truly exceptional! Their extended hours are a big help to me! I have been working with service consultant Matt Graves. He absolutely goes above and beyond to be sure top notch service is completed on my vehicle in a timely manner. I am able to count on him for whatever I need done with my Honda. I really love my CRV, and the outstanding and friendly assistance I receive from both the sales and service department made Honda of Tomball a definite and easy choice when I recently was shopping for a new vehicle. More
by Scott
Employees Worked With
Angel Calvin, Matt Graves
December 03, 2020
As an internet shopper I identified a specific vehicle and had very detailed information requests of the Salesmen Daniel Bancroft. His thorough respones earned my business. and had very detailed information requests of the Salesmen Daniel Bancroft. His thorough respones earned my business. More
by Mr. O
Employees Worked With
DANIEL BANCROFT
December 01, 2020
This was the worst experience I’ve ever had with a dealership. I went for an oil change and a tire rotation. My car was driving really weird afterwards and when I pulled over I noticed that there were dealership. I went for an oil change and a tire rotation. My car was driving really weird afterwards and when I pulled over I noticed that there were nails in my tires. When I took my car to another mechanic they told me that one tire was not put on properly and was in danger of coming off. I went there for them to solve problems but they created some. More
by Jazlyn Jamese
Employees Worked With
Matt Graves
November 28, 2020
AVOID this location! They lure customers with low prices, but at the time of purchase, they give you a paper to sign called WINDSHIELD PROTECTION PRODUCT GUARANTY. This paper states the promised sale price a but at the time of purchase, they give you a paper to sign called WINDSHIELD PROTECTION PRODUCT GUARANTY. This paper states the promised sale price and the product price(product being the windshield coverage). But in the MOTOR VEHICLE BUYER'S ORDER, you do not see this product as an additional charge. There you see the total price: your promised price plus windshield coverage price. Don't get fooled by another paper you sign with the salesperson at the time of arrival to the dealership where the promised price is listed as out of door price and the salesperson makes sure that this is the price you will pay. My windshield coverage cost me $2050. Basically, the out of the door price of the vehicle magically became higher by that amount. The interesting part is that you can not cancel this "so-called" product. See the picture of how this WINDSHIELD PROTECTION PRODUCT GUARANTY looks like and the total listed price in the buyer's order. More
by Uladzimir Tabola
Employees Worked With
Bri Garza
November 23, 2020
I am very happy n proud of your location which is very clean n welcoming. Rudy Mesa was very friendly n inviting. He took the time to listen and explain all the services you provide. I do plan to continu clean n welcoming. Rudy Mesa was very friendly n inviting. He took the time to listen and explain all the services you provide. I do plan to continue taking my car for service in the future. Thanks n God bless you. More
by Juana
Employees Worked With
Rudy Mesa
November 21, 2020
Service is always top notch and thorough. From the time I was greeted in the service entrance, and to the time I checked out; the service and attention I got was perfect. was greeted in the service entrance, and to the time I checked out; the service and attention I got was perfect. More
by Wyndrider28
Employees Worked With
Matt Graves
