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Honda of Toms River - Service Center

Toms River, NJ

4.6
3,262 Reviews

3,262 Reviews of Honda of Toms River - Service Center

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August 05, 2023

Great customer service from start to finish. You always feel like you’re getting personal attention at this dealership. More

by pkingfish66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Aug 07, 2023 -

Honda of Toms River responded

Thank you for your feedback! We appreciate your kind words.

August 05, 2023

I scheduled an 8:00 service appointment, which usually take an hour or a bit longer. I was there until 11:15. No explanation was ever offered as to why it took so long. No apologies were given. More

by TIMDEMARCO84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
None
Aug 07, 2023 -

Honda of Toms River responded

Please allow us to apologize for your negative experience. Please do not hesitate to contact me here at the dealership. I would welcome the opportunity to speak more about your visit with you. Kind regards, Mike Ciccone Service Advisor Honda of Toms River  (732)724-0693

August 05, 2023

Great service will go back against n when in need of work from a dealer ship More

by ANGELOFLANEGAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Na
Aug 07, 2023 -

Honda of Toms River responded

Thank you for your feedback! We appreciate your kind words.

August 04, 2023

Toms River Honda is the best I have ever been, and I have been to many shops for repairs. More

by Davemruns
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Repairs
Aug 04, 2023 -

Honda of Toms River responded

Thank you for taking the time to write us this five star review! We appreciate your kind words!

August 04, 2023

Best service I’ve ever seen in my 67 years on planet earth Love these people and actually looking forward to coming back More

by DTHAYER123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Seaman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service Department
Aug 07, 2023 -

Honda of Toms River responded

Thank you so much for the review! We are so glad that you had such a positive experience at our dealership!

August 04, 2023

They sold a $25,000 car and the engine light came on two days afterwards and I was given the runaround for a week and a half to another company to get it fixed and told I had coverage and I didn’t so my fir More

by HENNDAWGGY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dean Textor
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2023 -

Honda of Toms River responded

Please allow us to apologize for your negative experience. Please do not hesitate to contact me here at the dealership. I would welcome the opportunity to speak more about your visit with you. Kind regards, Mike Ciccone Service Advisor Honda of Toms River  (732)724-0693

August 04, 2023

The service was very good, I plan to use them again in the future absolutely More

by ENOVIS.ENTERPRISES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karin Towle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2023 -

Honda of Toms River responded

Tank you for the five star review! We're looking forward to seeing you again soon!

August 02, 2023

Process was fairly quick and smooth. Trade in and new car price was fair. Only surprise for me was the higher financing APR for a 2024. More

by DREWFAM1
Recommend Dealer
Yes
Employees Worked With
Mark Gianchiglia
Aug 02, 2023 -

Honda of Toms River responded

Thank you for the four star review. We're looking forward to seeing you again soon!

August 02, 2023

My salesman, Doug Lazaro , was outstanding and I would recommend him highly to anyone interested in buying a Honda! More

by RKROON3
Service Price Transparency
Workmanship
Recommend Dealer
Yes
Employees Worked With
Doug Lazaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2023 -

Honda of Toms River responded

Thank you for the feedback! We appreciate the time you took to leave us this five star review!

August 01, 2023

The work was done in a good time frame . Some things had to taken care of More

by Perkycat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Stecky
Aug 02, 2023 -

Honda of Toms River responded

Thank you for sharing your experience with us and we hope to see you again soon!

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