As a former federal investigator and a US Army paratrooper, I truly appreciate Douglas Lazaro’s hard work and his willingness to work with me and my mom on finding a perfect car. He truly deserves all the accolades. Mr. Lazaro never got inpatient or irritated, even when I and my mom were test driving multiple vehicles in multiple colors. He understood my needs( having a muscle car and an SUV, I needed something that my mom was comfortable driving as well. Did not see her handling 700 ponies or driving large SUV). Once we choose what I needed/liked , the paper work was done with the military precision. Douglas is a consummate, stellar and quintessential professional. He was on time for our appointment and didn’t rush me or tried to hard sell , only answered my questions and explained different features. Super understanding of my mom’s needs and very personable. Douglas knows absolutely everything there’s to know about Honda vehicles. He went far and beyond. He was very patient, meticulous with paperwork and very respectful. Douglas takes pride in his job , a very rare quality nowadays. Communication and trade in price for my mom’s older car was above reproach. On a personal note, Mr. Lazaro was attentive, respectful , tolerant , accommodating and well mannered . Thank you very much for a job well done ! Thank you for a perfect car! True gentleman and consummate professional.