Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Honda of Toms River - Service Center

Toms River, NJ

4.6
3,386 Reviews
Call Service Center (732) 427-8408

3,386 Reviews of Honda of Toms River - Service Center

Sort by
April 11, 2023

Great customer service front desk people are so friendly and helpful all agents are helpful More

by Trxrex40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Report | Print
Apr 12, 2023 -

Honda of Toms River responded

Thank you for your feedback! We appreciate your kind words.

April 11, 2023

Fast service. Car was ready 45 minutes before the tech told me it'd be ready. More

by GRZY1223
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can't remember
Report | Print
Apr 12, 2023 -

Honda of Toms River responded

Thank you for your review of our Service Department! We are so glad that our team was able to take care of your vehicle in a timely manner!

April 10, 2023

Always great service… . The one BIG mistake that they made was letting Chris the service advisor go !!!! More

by CZRINSKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug Lazaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 11, 2023 -

Honda of Toms River responded

Thank you for taking the time to share your experience!

April 10, 2023

Purchased a used CRV. Wanted a roof rack installed. Got a quote from our salesman. Got the bill a few days after purchase that was about $225 more than quote. More

by BILLCOY1957
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michael Smith
Report | Print
Apr 10, 2023 -

Honda of Toms River responded

Please allow us to apologize for the negative experience you have had. At a moment of your convenience, please reach out to me to further discuss this. I look forward to speaking with you. Kind Regards, Garrett Revolinsky Sales Director 732-349-7474 x2213

Apr 12, 2023 -

BILLCOY1957 responded

I understand that people are busy nd dont always have time to answer calls. But every time I tried to call back the call went to voice mail. A couple of the calls were just that, a call and the voice mail was full so try the call later. I did that and got the same response. I now know that Honda of Toms River is absolutely no different than any other dealership I have contacted in the last few months. I also know this is an automated email and the upper management of Honda of Toms River does not respond to inquiries, emails or phone calls. In response to your question, I have only contacted 3 dealerships about used vehicles and you are all the same. Come in today, bring your trade so we can assess it and we will give you top dollar. Its all the same xx! maybe its time to start looking at our dealerships and other ways to purchase a vehicle. Lastly, when I purchased the vehicle. I was told that service would like to check out the CRV about a month after purchase just to make sure its still in good shape. So I made an appointment for Friday, April 7th. It was a month and 2 days after purchase. The salesman said the service department would call and confirm the appointment. THAT NEVER HAPPENED! and since my wife and I were on vacation for 2 weeks in Iceland, I completely forgot about the service appointment AND as I was driving home from the airport, less than 3 weeks after buying the CRV. The maintenance warning light came on. Yes your dealership is as screwed up as all the others. Will I be back, probably not Will you read this, probably not! I do apologize for it being so long. have a great day! stay safe and well Bill

April 07, 2023

This was my first car buying experience ever, they made it so quick and easy for me. So friendly and great service. Really appreciated it. The best! More

by JAVIERLAZO8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Valanzola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dean Textor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 10, 2023 -

Honda of Toms River responded

Congratulations on your vehicle purchase! We are so glad that our team was able to help you find the vehicle of your dreams!

April 07, 2023

Great service, fast and super easy. Would definitely recommend Jordan Sherman when looking to purchase More

by JACIN1015
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alec Deitch, Jordan Sherman
Report | Print
Apr 10, 2023 -

Honda of Toms River responded

Thank you for taking the time to share your experience. We are so glad that our team was so helpful during your visit!

April 07, 2023

I feel the prices are quite high for any service. We were quoted a price for installing a roof rack and the bill was significantly higher than the quote. If I didn’t say anything, I am sure nothing w More

by BILLCOY1957
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michael Smith
Report | Print
Apr 10, 2023 -

Honda of Toms River responded

Please allow us to apologize for the negative experience you have had. At a moment of your convenience, please reach out to me to further discuss this. I look forward to speaking with you. Kind Regards, Garrett Revolinsky Sales Director 732-349-7474 x2213

April 07, 2023

Honda of Tom's River is the best. Everyone is polite and respectful. Everyone kept me informed as to how my service with the car was coming along. Also, the dealership is spotlessly c More

by rdrinjak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Everyone in the service department.
Report | Print
Apr 10, 2023 -

Honda of Toms River responded

Thank you so much for the review! We are so glad that you had such a positive experience at our dealership!

April 06, 2023

The service was great and it was a short wait time and did it in great maner More

by KITTYCASH54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike in service
Report | Print
Apr 07, 2023 -

Honda of Toms River responded

Thank you for your review of our Service Department! We are so glad that our team was able to take care of your vehicle in a timely manner!

April 06, 2023

Wonderful experience every step of the way. Would 100% buy from them again. Thank you! More

by CMURRAY6822
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Ahmed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alec Deitch, Garrett Revolinsky
Report | Print
Apr 07, 2023 -

Honda of Toms River responded

Thank you for your feedback! We appreciate your kind words.

1
...
169
170
171
...
339