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Honda of Toms River - Service Center

Toms River, NJ

4.6
3,386 Reviews
Call Service Center (732) 427-8408

3,386 Reviews of Honda of Toms River - Service Center

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April 01, 2023

Everyone was really helpful and it is a very friendly environment. It’s like family. More

by MOUSTAFAELGOHARY429
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Valanzola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jamel Pitts
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Apr 03, 2023 -

Honda of Toms River responded

Thank you for the five star review!

April 01, 2023

All routine service and/or recall appointments are handled efficiently and in a timely manner. More

by KARENCRAIG123
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Ciccone
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Apr 03, 2023 -

Honda of Toms River responded

Thank you for taking the time to share your experience!

April 01, 2023

Good service, nice friendly staff, great work done on my car, always go there, long wait time More

by GABRIELROSAS9.LR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
None
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Apr 03, 2023 -

Honda of Toms River responded

Please allow us to apologize for your negative experience. Please do not hesitate to contact me here at the dealership. I would welcome the opportunity to speak more about your visit with you. Kind regards, Rich Sabatino Service Manager Honda of Toms River (732)349-7474 x 2107

March 31, 2023

The service department is wonderful! They take care of things thoroughly. If they need more time, they’ll give one a ride home, and back again. I recommend their service department. More

by N.KRAHN.97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris in the service department
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Apr 03, 2023 -

Honda of Toms River responded

Thank you for taking the time to share your service experience!

March 31, 2023

Easy to schedule maintenance. Fast friendly professional service. Word word word word word word word More

by MINMOR0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maintenance Mike C.
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Mar 31, 2023 -

Honda of Toms River responded

Thank you so much for sharing your experience!

March 31, 2023

Great service ! Happy with the outcome on my vehicle! Cost was about what I expected to pay! More

by JERRY.KLIMEK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karin Towle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 03, 2023 -

Honda of Toms River responded

Thank you for sharing your experience Jerry!

March 31, 2023

Request for service appointment is always available when I need it! It was a very nice surprise to have the outside of my car washed after service. More

by KIZZY6566
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
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Apr 03, 2023 -

Honda of Toms River responded

Thank you for taking the time to share your experience!

March 30, 2023

The entire team was very polite! This was an amazing service experience as usual! Definitely recommend! More

by Anne Rigueur
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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Mar 31, 2023 -

Honda of Toms River responded

Anne, thank you so much for the review!

March 30, 2023

The worst experience ever! I waited for an hour and a half for a simple oil change with an appointment! After just over an hour I went to ask how much longer and they all blew More

by Truskawka
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Garrett Revolinsky
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Mar 31, 2023 -

Honda of Toms River responded

Please allow us to apologize for your negative experience. Please do not hesitate to contact me here at the dealership. I would welcome the opportunity to speak more about your visit with you. Kind regards, Rich Sabatino Service Manager Honda of Toms River (732)349-7474 x 2107

Apr 02, 2023 -

Truskawka responded

As if it couldn’t get any worse… I gotta road trip to Florida coming up in the next few days. I was getting my car cleaned and ready to go I decided to check my oil levels. I pulled out the dip stick and it was completely dry, I repeat it to check it 2 more times and the stick was still dry. It was about 5:30pm when all this happened. I made a call to the dealership right away spoke to a girl first she was gonna have someone call me back. The time was 5:50 I haven’t heard from anyone so I called again since I knew they close at 6. I was put on the phone with Garret explained the situation and he kept asking me how I know there’s no oil in the engine?? The dip stick is there to check on the levels of the oil and when it comes out dry what does that tell you?? If I haven’t checked it before my trip

March 30, 2023

Professional, Helpful, Clean, Courteous, Knowledgeable, Reliable, Good Communication, Organized, Car was ready for pickup at time stated More

by ddemaio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department Chris - EXCELLENT SERVICE
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Mar 30, 2023 -

Honda of Toms River responded

Thank you for sharing your experience!

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