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Honda of Toms River - Service Center

Toms River, NJ

4.6
3,387 Reviews
Call Service Center (732) 427-8408

3,387 Reviews of Honda of Toms River - Service Center

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March 13, 2023

I have filled on this survey prior and you keep texting me asking to fill it out so my rating is decreases. Please stop More

by MS2814
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not listed
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Mar 14, 2023 -

Honda of Toms River responded

Please allow us to apologize for the negative experience you have had. At a moment of your convenience, please reach out to me to further discuss this. I look forward to speaking with you. Kind Regards, Garrett Revolinsky Sales Director 732-349-7474 x2213

March 13, 2023

Everything went good. Everyone was very accommodating. The car is wonderful. Thank you ann miller More

by ANNMMILLER2003
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edward Ottinger
4.0
This rating includes all reviews, with more weight given to recent reviews.
Adel Kamel
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Linda I believe. Called fro servicing to make sure everything was good and help schedule appt. Very kind and efficient. , Jamel Pitts
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Mar 14, 2023 -

Honda of Toms River responded

Thank you for the positive review!

March 12, 2023

Got in and out quickly scheduled quick and easy reasonable prices, courteous staff good communication More

by Jtakeachance502
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adel Kamel
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ben Stecky
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Mar 13, 2023 -

Honda of Toms River responded

Thank you for taking the time to leave a review!

March 09, 2023

Very friendly, knowledgeable experienced staff with a very professional demeanor . Great service done in timely manner. More

by LThorpe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not listed
Report | Print
Mar 09, 2023 -

Honda of Toms River responded

Thank you for the service review!

March 09, 2023

Waiting room is always very clean, coffee is always there and service has always been very good. More

by MATTYPILLARI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Advisor Thomas Scelfo
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Mar 10, 2023 -

Honda of Toms River responded

Thank you for taking the time to share your experience!

March 09, 2023

Honda service staff are attentive, pleasant willing to help their customers, will recommend the Honda Toms River to my friends and co-workers. More

by Manny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Zrinski
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Mar 09, 2023 -

Honda of Toms River responded

Thank you for sharing your experience Manny!

March 09, 2023

Great service I’m very happy that I didn’t have to pay too much for the tire installation. Thank you Chris More

by CMORALES746
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
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Mar 09, 2023 -

Honda of Toms River responded

Thank you for the review!

March 09, 2023

The salesman,Michael Smith was great! Not pushy but willing to work with me. He listened and was personable The dealership itself was terrible. Always trying to sell warranties that sho More

by BILLCOY1957
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Smith, Jordan Sherman
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Mar 09, 2023 -

Honda of Toms River responded

Please allow us to apologize for the negative experience you have had. At a moment of your convenience, please reach out to me to further discuss this. I look forward to speaking with you. Kind Regards, Garrett Revolinsky Sales Director 732-349-7474 x2213

March 08, 2023

Yesterday I puchased new HR-V from Doug Lazaro and was very happy with his whole attitude and professional demeaner. I will gladly recommend Doug and your dealership to my friends and family. Anthon More

by NEWARKGENT
Recommend Dealer
Yes
Employees Worked With
Doug Lazaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Ciccone in the service department is outstanding. , Alec Deitch
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Mar 09, 2023 -

Honda of Toms River responded

Thank you so much for sharing your experience working with Doug! We are so glad that he was so helpful during your car buying experience. Congratulations on your new HR-V!

March 08, 2023

After an initial less than optimal result, the service staff stepped up and remedied the situation. The definition of excellent customer service! More

by FPROTO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike, the Service Advisor
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Mar 08, 2023 -

Honda of Toms River responded

Thank you for sharing your experience!

Mar 08, 2023 -

FPROTO responded

So far, so good. I was pleased and impressed with the customer service and attention to my vehicle. This is what it should be.

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