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Honda of Toms River - Service Center

Toms River, NJ

4.6
3,216 Reviews

3,216 Reviews of Honda of Toms River - Service Center

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November 08, 2022

The people that I dealt with were very courteous and knowledgeable everything went smoothly for my appointment. More

by Geo4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Nov 08, 2022 -

Honda of Toms River responded

Thank you for the five star review!

Nov 08, 2022 -

Honda of Toms River responded

We appreciate your feedback!

November 08, 2022

Worst customer service ever! From entrance to service department to completion of recall. Voicemail is disgusting More

by CUBAWIFE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ben Stecky
Nov 08, 2022 -

Honda of Toms River responded

Please allow us to apologize for your negative experience. Please do not hesitate to contact me here at the dealership. I would welcome the opportunity to speak more about your visit with you. Kind regards, Rich Sabatino Service Manager Honda of Toms River (732)349-7474 x 2107

November 05, 2022

very thorough, treat you like a human and explain things in words you can understand More

by steph
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Kastell
Nov 07, 2022 -

Honda of Toms River responded

Steph, thank you for taking the time to share your experience working with our team!

November 05, 2022

The dealership made right on a previous incident and earned my business back. The appointment went well and everything was done professionally. Thank you More

by LS244
Recommend Dealer
Yes
Employees Worked With
Joe ciccone
Nov 07, 2022 -

Honda of Toms River responded

Thank you for the review!

November 04, 2022

They were very informative and helpful with explaining the works of the vehicle and process to get it! More

by SHANERHOADES_WORK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Lazaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2022 -

Honda of Toms River responded

Thank you for the five star review!

November 04, 2022

Like to thank Svc Adviser Michael Ciccone for returning my calls on the repairing of my scraped wheel rims. The vendor used B Ross did a great job More

by Bear
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service
Nov 07, 2022 -

Honda of Toms River responded

Thank you for taking the time to share your experience with Michael!

November 03, 2022

Friendly and courteous staff made the experience delightful Extremely knowledgeable and accommodating Pain free experience! More

by JOHN_MNICH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service
Nov 04, 2022 -

Honda of Toms River responded

Thank you so much for the review John! We are so glad that our team was so helpful!

November 03, 2022

Usually everything is a five but was a bit disappointed this time had a coupon for an oil change unless I don't know how to read the invoice I did not see the deduction also the tires are rotated but on my More

by SALDARELLI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
None
Nov 04, 2022 -

Honda of Toms River responded

Please allow us to apologize for your negative experience. Please do not hesitate to contact me here at the dealership. I would welcome the opportunity to speak more about your visit with you. Kind regards, Rich Sabatino Service Manager Honda of Toms River (732)349-7474 x 2107

November 02, 2022

The rep I talked to was very informative and explained exactly what should be done for our safety driving this car. More

by PSHORTST
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service
November 02, 2022

Great, fast service. I was in and out in about 30 minutes. Will have my car serviced there again. More

by ROBC314
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service dept
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