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Honda of Toms River - Service Center

Toms River, NJ

4.6
3,147 Reviews

3,147 Reviews of Honda of Toms River - Service Center

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August 21, 2022

I was scheduled for service at nine for a oil change and tire rotation and was taken right in .The service agent Thomas Scelfo was pleasant and helpful and I was out by 10. and he reveiwed the entire inspe More

by JERSEYJOHN52
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
service dept
Aug 22, 2022 -

Honda of Toms River responded

Thank you so much for this review regarding your experience with our service center! We appreciate you being our customer. We hope to see you for future visits!

August 21, 2022

Very nice and called multiple times to let me know what how things were going and when it would be done More

by NONE3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure
Aug 22, 2022 -

Honda of Toms River responded

Thank you so much for this review! We appreciate you being our customer. We hope to see you for future visits!

August 21, 2022

I had a minor issue with my last service but Honda contacted me immediately and quickly took care or the problem and threw in a free oil change. I was very satisfied with the service I received and I More

by baycheck
Recommend Dealer
Yes
Employees Worked With
Rich
Aug 22, 2022 -

Honda of Toms River responded

Thank you so much for this review regarding your experience with our service center! We appreciate you being our customer. We hope to see you for future visits!

August 20, 2022

Always prompt and thorough with all vehicle beeds. They are my go to service location for my Honda. More

by Honda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service sept
Aug 22, 2022 -

Honda of Toms River responded

Thank you so much for this review! We appreciate you being our customer. We hope to see you for future visits!

August 20, 2022

I would like to commend Michael Ciccone of the Service Dept. I have been bringing my Honda Pilot there for the past few years and Mike does an exemplary job of attending to the needed repairs as well as e More

by PK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Ciccone
Aug 22, 2022 -

Honda of Toms River responded

Ghank you so much for this review! We appreciate you being our customer. We hope to see you for future visits!

August 20, 2022

Chris in the service dept was quick and very helpful with my car and getting me in and out quickly. Explained what was done. Friendly staff and always helpful. Chris was great. More

by Polly1202
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris service
Aug 22, 2022 -

Honda of Toms River responded

Thank you so much for this review regrqding your experience with Chris! We appreciate you being our customer. We hope to see you for future visits!

August 20, 2022

Too costly. Local shop did the twice the work for half the price. Much more honest assessment. More

by P.KELLY
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service dept
Aug 26, 2022 -

Honda of Toms River responded

Please allow us to apologize for your negative experience. Please do not hesitate to contact me here at the dealership. I would welcome the opportunity to speak with you in more detail about your visit. Please email me at your convenience. Nicholas Del Giudice Rich Sabatino ndelgiudice@hondaoftomsriver.com rsabatino@mymetrohonda.com

August 20, 2022

Excellent friendly accommodating to the customers advised what’s needed to be service ! Thank you More

by Luz DelRosario
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service
Aug 26, 2022 -

Honda of Toms River responded

Thank you so much for reviewing your visit with us! Thank you for being our customer.

August 19, 2022

Lady at counter do not know how to process loyalty card from Honda and no parts available though while making appointment clearly told by Lisa that they always have parts. More

by SHAHINSP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike ciccone
Aug 19, 2022 -

Honda of Toms River responded

We apologize for this misunderstanding. Please contact us if you would like to speak about this further. Thank you for reviewing us!

August 19, 2022

Went for the service and the agent named Tom Scelfo was very pleasant and got the car ready as indicated. More

by vismay80
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Scelfi
Aug 26, 2022 -

Honda of Toms River responded

Thank you very much for reviewing our service center! We are so happy to hear about your positive experience. We are glad to call you our customer.

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