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Honda of Toms River - Service Center

Toms River, NJ

4.6
3,191 Reviews

3,191 Reviews of Honda of Toms River - Service Center

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March 02, 2021

My service rep was very friendly and knowledgeable he took the time to explain everything that was being done and what needed to be done More

by michele.pereira
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service
Mar 02, 2021 -

Honda of Toms River responded

Thank you for sharing your experience! It is a pleasure to know that our team provided you with an excellent visit. Looking forward to seeing you here again!

March 02, 2021

Staff at Honda are always courteous and have your vehicle serviced efficiently and to your satisfaction. You feel safe and confident when you drive away. More

by Helen L.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Lazaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Scelfo
Mar 04, 2021 -

Honda of Toms River responded

Thank you for rating us! We appreciate your feedback and we look forward to seeing you again!

March 02, 2021

Very good service The contacts were polite and very Very good service The contacts were polite and very helpful Service time was done on time I will continue to bring my Honda Accord to this facili More

by STEFANOF1960
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Lazaro
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rickie Amiscosa, Crystal Gayle
Mar 04, 2021 -

Honda of Toms River responded

Thank you for rating us! We appreciate your feedback and we look forward to seeing you again!

March 01, 2021

Robert kept me informed on the process of my repair and throughly explained the repair process. Robert also took the time to explain other service requirements that were needed on my Pilot. More

by MLLOYD49
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Ramirez
Mar 01, 2021 -

Honda of Toms River responded

Thank you for the excellent review! We appreciate your feedback and look forward to seeing you again in the future.

March 01, 2021

Had a great experience purchasing and servicing vehicle in this dealership. Very knowledgeable guys, short waiting time, everything gets done as it should be. Will definitely recommend. More

by red_hammer2002us
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Lazaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karin Towle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rickie Amiscosa, Steve Lindstrom, Crystal Gayle, Riverside Partners
Mar 02, 2021 -

Honda of Toms River responded

Thank you for sharing your experience! It is a pleasure to know that our team provided you with an excellent visit. Looking forward to seeing you here again!

March 01, 2021

Labor charges are ridiculous. My heart doctor and my primary physician get less. I can not afford these changes. Love my car but unfortunately I will have to have it serviced somewhere else. More

by BANGES13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Not sure who
Mar 15, 2021 -

Honda of Toms River responded

Good morning. Please allow us to apologize for the negative experience you have had. We do not conduct business this way, and would like the opportunity to make matters right for you. I will be reaching out to you directly. Kind Regards, Nicholas Del Guidice

March 01, 2021

Clean and professional. Explained the problem and choices. Provided courtesy shuttle to take me home and pick me up. Provided a discount for repeat customer More

by Sunshine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service
Mar 01, 2021 -

Honda of Toms River responded

Thank you for the excellent review! We appreciate your feedback and look forward to seeing you again in the future.

March 01, 2021

I have been a Honda customer for the last 11 years. I've leased 7 cars in that time. Anytime I have needed something done to my cars Honda takes care of it with no issues. However this was the absolute wors More

by John Nieves
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Doug Lazaro
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rickie Amiscosa, Steve Lindstrom, Crystal Gayle
Mar 15, 2021 -

Honda of Toms River responded

Good morning. Please allow us to apologize for the negative experience you have had. We do not conduct business this way, and would like the opportunity to make matters right for you. I will be reaching out to you directly. Kind Regards, Nicholas Del Guidice

March 01, 2021

Pleasant service and staff that knows what they’re doing. The work is always done right! Pleasant waiting area and very good follow-up to let you know how the work progressed. More

by JOSEPHWERNER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rickie Amiscosa
Mar 01, 2021 -

Honda of Toms River responded

Thank you for the excellent review! We appreciate your feedback and look forward to seeing you again in the future.

March 01, 2021

I purchased a 2020 HRV in September along with the service plan which included oil changes. Honda has been very flexible scheduling my oil changes and truly makes me feel like they care. I'm always gr More

by Jessicaquintana95
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Crystal Gayle
Mar 01, 2021 -

Honda of Toms River responded

Thank you for the excellent review! We appreciate your feedback and look forward to seeing you again in the future.

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