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Honda of Toms River - Service Center

Toms River, NJ

4.6
3,117 Reviews

3,117 Reviews of Honda of Toms River - Service Center

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December 30, 2024

Bad expirience every time and talk to me like i dont know anything about cars just because my car is modified wanna threat me like an idiot More

by ALEX_MENDOZA77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Adel Kamel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dean Textor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2025 -

Honda of Toms River responded

I would welcome the opportunity to speak more about your experience, as your satisfaction is our number one priority. If you would kindly leave your full name and contact information, I will be happy to call you at your convenience. Otherwise, please reach out directly so I can be of assistance. Tony Katawick | Service Manager (732) 349-7474 x 2106 | tkatawick@hondaoftomsriver.com

December 29, 2024

Oil change promised to be done by 2pm arrived at 2pm and vehicle was just being brought in to service area dropped off at 1045am More

by GREGTEUSCHER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service
Dec 31, 2024 -

Honda of Toms River responded

I would welcome the opportunity to speak more about your experience, as your satisfaction is our number one priority. If you would kindly leave your full name and contact information, I will be happy to call you at your convenience. Otherwise, please reach out directly so I can be of assistance. Tony Katawick | Service Manager (732) 349-7474 x 2106 | tkatawick@hondaoftomsriver.com

December 29, 2024

Buenas atenciones con el cliente ayudan que tú compra sea posible mil gracias los recomiendo More

by KEYLAURENA17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Valanzola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Vizcaino Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 31, 2024 -

Honda of Toms River responded

¡Gracias por su encantadora reseña! Nos alegra saber que tuvo una buena experiencia con el servicio al cliente en Honda of Toms River. Apreciamos su recomendación y esperamos poder atenderlo nuevamente en el futuro. ¡Que disfrute de su compra! Sincerely, The Honda of Toms River Team

December 29, 2024

the service as good. however I realized after the fact, that most of the adjustments were not necessary . you base it on time, when it should be based on mileage. this More

by NBUSIC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Ahmed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario A
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 31, 2024 -

Honda of Toms River responded

Thank you for sharing your experience with us. We appreciate your feedback regarding the service at Honda of Toms River. It's important to us that our customers feel informed about the services they receive. We encourage you to contact us directly so we can further discuss your concerns and ensure your future needs are met effectively. Thank you again for your insights! Tony Katawick | Service Manager (732) 349-7474 x 2106 | tkatawick@hondaoftomsriver.com

December 28, 2024

I have been a customer for quite a few years. Service is excellent. I would recommend this dealership. More

by Deb
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dean in Service dept.
Dec 29, 2024 -

Honda of Toms River responded

Thank you for your kind words! We're thrilled to hear that you've had excellent service at Honda of Toms River over the years. Your recommendation means a lot to us. We look forward to serving you again soon! Sincerely, The Honda of Toms River Team

December 28, 2024

All i can say is be careful and read fine print ! Make sure you see everything on paper copy before you sign anything , make sure financing doesn't scroll too fast on the tablet and everything is the More

by JMASC11
Recommend Dealer
No
Employees Worked With
Mark Gianchiglia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony sales manager 2 stars. Hand shake on price and didnt keep his word.
Dec 31, 2024 -

Honda of Toms River responded

I would welcome the opportunity to speak more about your experience, as your satisfaction is our number one priority. If you would kindly leave your full name and contact information, I will be happy to call you at your convenience. Otherwise, please reach out to me directly. Thank you! Robert Helle | Sales Director (732) 349-7474 x 2125 | rhelle@hondaoftomsriver.com

December 27, 2024

We came in for an oil change and they checked the car and discovered the battery was low. We got a new one. They kept us informed on what was going on and we were finished quickly More

by DIANEVOLPE7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Dec 28, 2024 -

Honda of Toms River responded

Thank you for your wonderful review! We're glad to hear that you had a positive experience during your visit to Honda of Toms River for your oil change. It's great to know our team was able to keep you informed and assist you with the battery replacement efficiently. We look forward to serving you again in the future! Sincerely, The Honda of Toms River Team

December 27, 2024

I feel they wasted a lot of our time and in the end gave us the car and the loan we had asked for in the first place. At no point did anyone make us feel welcome and at one point I was very uncomfortable by More

by AIDAN.PHILLIPS04
Recommend Dealer
No
Employees Worked With
Frank Valanzola
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maria Springer
Dec 30, 2024 -

Honda of Toms River responded

I would welcome the opportunity to speak more about your experience, as your satisfaction is our number one priority. If you would kindly leave your full name and contact information, I will be happy to call you at your convenience. Otherwise, please reach out to me directly. Thank you! Robert Helle | Sales Director (732) 349-7474 x 2125 | rhelle@hondaoftomsriver.com

December 26, 2024

Prompt service was able to get a ride home while they performed the recall that was needed More

by HARRYSWENNEY08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
Dec 27, 2024 -

Honda of Toms River responded

Thank you for your feedback! We're glad to hear you had a positive experience with us at Honda of Toms River and appreciated our prompt service. It's great to know our team was able to assist you with your recall while providing transportation. We look forward to serving you again in the future!

December 25, 2024

Tom was great, he took care of me and my car was ready the next morning. I really appreciate him and Honda of Toms River for helping me out. More

by JPPEREIRA1847
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom
Dec 26, 2024 -

Honda of Toms River responded

Thank you for your kind words! We’re thrilled to hear that Tom provided great service and that your car was ready so quickly. Your appreciation means a lot to us at Honda of Toms River. We look forward to assisting you again in the future! Sincerely, The Honda of Toms River Team

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