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Honda of Toms River - Service Center

Toms River, NJ

4.6
3,111 Reviews
Call Service Center (732) 427-8408

3,111 Reviews of Honda of Toms River - Service Center

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December 19, 2024

Called me back with updates on the status of my car I appreciated the calls and being kept in the loop More

by RUBYDEE768
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
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Dec 21, 2024 -

Honda of Toms River responded

Thank you for your kind words, Rudy! We’re glad to hear that you appreciated the updates on your car's status. At Honda of Toms River, we strive to keep our customers informed every step of the way. We look forward to assisting you again in the future! Sincerely, The Honda of Toms River Team

December 19, 2024

TR Honda couldn’t be any better. Great staff in sales and service. We’re happy to have them as our dealer More

by VRANKOVIC1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan M
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Dec 21, 2024 -

Honda of Toms River responded

Thank you for your kind words! We're thrilled to hear that you had a positive experience with our staff at Honda of Toms River, both in sales and service. We appreciate your support and look forward to assisting you again in the future! Sincerely, The Honda of Toms River Team

December 19, 2024

Everyone very polite, respectful and helpful. So nice that they provide a car service to and from home. More

by SEASIDESUZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike; Tony; service department
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Dec 21, 2024 -

Honda of Toms River responded

Thank you for your wonderful review! We're delighted to hear that you found our team at Honda of Toms River polite, respectful, and helpful. It's great to know that you appreciated our car service as well. We look forward to seeing you again soon! Sincerely, The Honda of Toms River Team

December 19, 2024

The service valet was great. I made a 10am oil change appointment why did you make me wait 90 mins? Jiffy lube takes like 39 mins. I would only come back with another great oi More

by davealu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service valet and desk person were fast
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Dec 21, 2024 -

Honda of Toms River responded

Thank you for your feedback regarding your recent visit to Honda of Toms River, Dave. We're glad to hear that you found our service valet to be great. We understand your concerns about the wait time for your oil change appointment and appreciate you bringing this to our attention. Please know that we strive to provide efficient service while also ensuring quality care for each vehicle. We hope to have the opportunity to serve you again in the future and encourage you to reach out to us directly for any concerns or to discuss future appointments. Thank you again for your input! Sincerely, The Honda of Toms River Team

December 19, 2024

Very expedited service. ... Would highly recommend for service. Dealers do it right the first time. More

by SHAWNHALLERAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept
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Dec 21, 2024 -

Honda of Toms River responded

Thank you for your fantastic feedback, Shawn! We're thrilled to hear that you experienced expedited service at Honda of Toms River and that you would recommend us. We pride ourselves on delivering quality care from the very start, and we look forward to serving you again in the future! Sincerely, The Honda of Toms River Team

December 19, 2024

Very quick service, and easy to make an appointment, and that's good to know. More

by joemoe1315
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dean Textor
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 21, 2024 -

Honda of Toms River responded

Thank you for your review, Joe! We're glad to hear you appreciated the quick service and ease of making an appointment at Honda of Toms River. We strive to provide a smooth experience for our customers. We look forward to serving you again in the future! Sincerely, The Honda of Toms River Team

December 19, 2024

Dealership was professional and courteous. I would absolutely go back for service and possibly purchase another Honda. These people were great. More

by djburke613
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Ahmed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Helle Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario A
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Gianchiglia
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 21, 2024 -

Honda of Toms River responded

Thank you for your wonderful feedback, DJ! We're thrilled to hear that you had a positive experience at Honda of Toms River. Your kind words about our professionalism and courtesy mean a lot to us. We look forward to seeing you again for service or when you're ready to purchase another Honda! Safe travels! Sincerely, The Honda of Toms River Team

December 16, 2024

Was told 2hours+ wait for a oil change. Scheduled ahead for waiter. No other service center ever had to wait 2+ hours for an oil change More

by Judelloren
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service department
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Dec 18, 2024 -

Honda of Toms River responded

I would welcome the opportunity to speak more about your experience, as your satisfaction is our number one priority. If you would kindly leave your full name and contact information, I will be happy to call you at your convenience. Otherwise, please reach out directly so I can be of assistance. Tony Katawick | Service Manager (732) 349-7474 x 2106 | tkatawick@hondaoftomsriver.com

December 15, 2024

Honda of Toms River is a good place to buy a car. Treated me with respect and helped me find what I was looking for! More

by Mark Murtha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karin Towle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Valanzola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Vizcaino Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 16, 2024 -

Honda of Toms River responded

Thank you for your kind words! We're thrilled to hear that you had a positive experience at Honda of Toms River and that our team was able to assist you in finding the perfect vehicle. We look forward to serving you again in the future! Sincerely, The Honda of Toms River Team

December 14, 2024

Not the greatest service but I survived and got the certified car I traveled there to get. Front tires should not have passed state or certified car inspection w/ only 20k on vehicle I had to buy tires More

by ZZPAPAW
Recommend Dealer
Yes
Employees Worked With
Adel Kamel
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Gianchiglia
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Delia, Jay
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Dec 15, 2024 -

Honda of Toms River responded

Thank you for sharing your experience with us. I understand your concerns regarding the tire inspection on the certified vehicle you purchased at Honda of Toms River. Your feedback is valuable, and we appreciate you bringing this to our attention. Please feel free to reach out to us directly, and we would be happy to address any further concerns you may have. We hope to serve you better in the future! Sincerely, The Honda of Toms River Team

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