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Honda of Toms River - Service Center

Toms River, NJ

4.6
3,178 Reviews

3,178 Reviews of Honda of Toms River - Service Center

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January 17, 2025

Wasted my time after lying to me. Did a good job on my car but I would not go back. More

by Devin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dean
Jan 21, 2025 -

Honda of Toms River responded

I would welcome the opportunity to speak more about your experience, as your satisfaction is our number one priority. If you would kindly leave your full name and contact information, I will be happy to call you at your convenience. Otherwise, please reach out directly so I can be of assistance. Tony Katawick | Service Manager (732) 349-7474 x 2106 | tkatawick@hondaoftomsriver.com

January 17, 2025

Dishonest service dept. Do not get your vehicle fixed there! I had a ignition switch that was locked and wouldn't turn no matter what. They charged me $180.00 to "diagnose " More

by NORTHEINT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dean Service dept
Jan 21, 2025 -

Honda of Toms River responded

I would welcome the opportunity to speak more about your experience, as your satisfaction is our number one priority. If you would kindly leave your full name and contact information, I will be happy to call you at your convenience. Otherwise, please reach out directly so I can be of assistance. Tony Katawick | Service Manager (732) 349-7474 x 2106 | tkatawick@hondaoftomsriver.com

January 17, 2025

Emily was amazing! Enjoyed the experience and was very fast. Found me a great deal! More

by DELEONIRIS8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Seaman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2025 -

Honda of Toms River responded

Thank you for your fantastic review! We're thrilled to hear that you had an enjoyable experience at Honda of Toms River and that Emily was able to assist you with a great deal. We appreciate your feedback and look forward to seeing you again soon! Sincerely, The Honda of Toms River Team

January 17, 2025

I brought the car in for service for brakes and I also brought the car in for service three weeks later for recall and door lock issue. All of these things were taken care of, but when they did the multi More

by BMAIORANA94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department Dean Magnavita 5 stars
Jan 21, 2025 -

Honda of Toms River responded

Thank you for sharing your experience with us. We appreciate your feedback regarding the multi-point inspection at Honda of Toms River. While we’re glad to hear that the service writer was accommodating and helped address your concerns, we understand your disappointment with the washer fluid not being topped off. We strive to ensure that all aspects of our service meet high standards and your insights will help us improve. Please feel free to reach out to us if you have further concerns or suggestions. Thank you for choosing Honda of Toms River! Sincerely, The Honda of Toms River Team

January 17, 2025

Thank you for the fast and smooth transaction. This is our second time to have the service at Honda of Toms River since we purchase our car. Michael Ciccone cater us upon arrival. Highly recommend More

by BERLYRUBYPINOHAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Micheale Ciccone
Jan 18, 2025 -

Honda of Toms River responded

Thank you for your fantastic review! We're thrilled to hear that you had a fast and smooth transaction, and that Michael provided excellent service during your visit to Honda of Toms River. We appreciate your recommendation and look forward to seeing you again for your routine check-up. Safe driving! Sincerely, The Honda of Toms River Team

January 16, 2025

Recall work completed sooner than expected. Sent text upon completion which enabled me to promptly pick up vehicle. More

by HFROMMELT
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Scelfo
Jan 17, 2025 -

Honda of Toms River responded

Thank you for your kind words! We're thrilled to hear that your recall work was completed sooner than expected, and that our text notification system made it convenient for you to pick up your vehicle. At Honda of Toms River, we strive to provide efficient and timely service. We hope to see you again soon! Sincerely, The Honda of Toms River Team

January 16, 2025

Great service, will go back again as needed. Waited a part a little longer as expected but otherwise no complaints More

by MALLESOKO40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TOM mechanic department
Jan 17, 2025 -

Honda of Toms River responded

Thank you for your review! We appreciate your feedback and are glad to hear that you received great service at Honda of Toms River. We understand that waiting for a part can be a bit frustrating, but we’re pleased that you were satisfied otherwise. We look forward to assisting you again when you need us! Sincerely, The Honda of Toms River Team

January 16, 2025

Employees were caring and the work was done quickly and efficiently. They drove me to the mall and picked me up great extra service. More

by GYPSYMOON1111
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Worked with the service department all very efficient.
Jan 17, 2025 -

Honda of Toms River responded

Thank you for your wonderful review! We’re thrilled to hear that our team at Honda of Toms River provided caring and efficient service during your visit. It’s great to know that you appreciated the extra convenience of being driven to the mall and picked up. We look forward to helping you again in the future! Sincerely, The Honda of Toms River Team

January 15, 2025

My recall issue was resolved in less time than originally expected and Dean as very pleasant and helpful. Good job all around. More

by johnbuggy@comcast.net
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dean Textor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2025 -

Honda of Toms River responded

Thank you, John! We're thrilled to hear that your recall issue was resolved quickly and that Dean provided you with excellent service. We appreciate your kind words and are glad you had a positive experience at Honda of Toms River. We look forward to seeing you again! Sincerely, The Honda of Toms River Team

January 15, 2025

After some prior issues with my car I brought it to Toms River Honda and Dean got to the bottom of it in less than 24 hours. Dean also arranged a shuttle ride in both directions free of charge. I will conti More

by Sean H
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dean Textor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2025 -

Honda of Toms River responded

Thank you, Sean, for your wonderful review! We're thrilled to hear that Dean was able to quickly resolve the issues with your car and that you appreciated the complimentary shuttle service. Your recommendation means a lot to us at Honda of Toms River. We look forward to assisting you again in the future! Sincerely, The Honda of Toms River Team

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