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Honda of Toms River - Service Center

Toms River, NJ

4.6
3,175 Reviews

3,175 Reviews of Honda of Toms River - Service Center

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January 01, 2025

After visiting several dealerships, I found Honda of toms River to be the most professional and easy to work with Doug was my sales person and he did an excellent job. Thank you so much. I certainly will bri More

by JOSEPHFRANCHI21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug Lazaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karin Towle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adel Kamel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2025 -

Honda of Toms River responded

Thank you for your wonderful review! We're thrilled to hear that you found Honda of Toms River to be professional and easy to work with. We're glad Doug could assist you in your car-buying experience. We look forward to seeing you for service in the future. Safe travels! Sincerely, The Honda of Toms River Team

January 01, 2025

Great service department. .. Always friendly and work done in a timely manner. Highly recommend this dealership More

by ldalessa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike in service department. He is terrific.
Jan 02, 2025 -

Honda of Toms River responded

Thank you for your kind words! We're thrilled to hear that you had a great experience with our service department at Honda of Toms River. Our team takes pride in providing friendly and timely service, and your recommendation means a lot to us. We look forward to seeing you again! Sincerely, The Honda of Toms River Team

December 31, 2024

Very good customer service - the customer service people are pleasant to deal with, friendly and knowledgable. More

by britwitch
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Jan 02, 2025 -

Honda of Toms River responded

Thank you for your kind words! We truly appreciate your feedback about the excellent customer service at Honda of Toms River. Our team is dedicated to providing a friendly and knowledgeable experience, and we're glad to hear you felt that way. We look forward to serving you again in the future! Sincerely, The Honda of Toms River Team

December 31, 2024

I have had great experiences with this service department. They are always quick, detailed and fix the issues. More

by JILLIAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom scelfo
Jan 02, 2025 -

Honda of Toms River responded

Thank you for your wonderful review! We're thrilled to hear that you've had great experiences with our service department at Honda of Toms River. Our team works hard to ensure quick and detailed service, and we appreciate your recognition of our efforts. We look forward to assisting you again in the future! Sincerely, The Honda of Toms River Team

December 30, 2024

Great service, great staff, really appreciated this visit for the recall. Highly recommend this dealership. More

by trainermaria
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Very nice service representative
Jan 01, 2025 -

Honda of Toms River responded

Thank you for your kind words! We’re thrilled to hear that you had a great experience with our service team during your recall visit. Your recommendation means a lot to us at Honda of Toms River. We look forward to serving you again in the future! Sincerely, The Honda of Toms River Team

December 30, 2024

Bad expirience every time and talk to me like i dont know anything about cars just because my car is modified wanna threat me like an idiot More

by ALEX_MENDOZA77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Adel Kamel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dean Textor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2025 -

Honda of Toms River responded

I would welcome the opportunity to speak more about your experience, as your satisfaction is our number one priority. If you would kindly leave your full name and contact information, I will be happy to call you at your convenience. Otherwise, please reach out directly so I can be of assistance. Tony Katawick | Service Manager (732) 349-7474 x 2106 | tkatawick@hondaoftomsriver.com

December 29, 2024

the service as good. however I realized after the fact, that most of the adjustments were not necessary . you base it on time, when it should be based on mileage. this More

by NBUSIC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Ahmed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario A
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 31, 2024 -

Honda of Toms River responded

Thank you for sharing your experience with us. We appreciate your feedback regarding the service at Honda of Toms River. It's important to us that our customers feel informed about the services they receive. We encourage you to contact us directly so we can further discuss your concerns and ensure your future needs are met effectively. Thank you again for your insights! Tony Katawick | Service Manager (732) 349-7474 x 2106 | tkatawick@hondaoftomsriver.com

December 29, 2024

Oil change promised to be done by 2pm arrived at 2pm and vehicle was just being brought in to service area dropped off at 1045am More

by GREGTEUSCHER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service
Dec 31, 2024 -

Honda of Toms River responded

I would welcome the opportunity to speak more about your experience, as your satisfaction is our number one priority. If you would kindly leave your full name and contact information, I will be happy to call you at your convenience. Otherwise, please reach out directly so I can be of assistance. Tony Katawick | Service Manager (732) 349-7474 x 2106 | tkatawick@hondaoftomsriver.com

December 28, 2024

I have been a customer for quite a few years. Service is excellent. I would recommend this dealership. More

by Deb
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dean in Service dept.
Dec 29, 2024 -

Honda of Toms River responded

Thank you for your kind words! We're thrilled to hear that you've had excellent service at Honda of Toms River over the years. Your recommendation means a lot to us. We look forward to serving you again soon! Sincerely, The Honda of Toms River Team

December 28, 2024

All i can say is be careful and read fine print ! Make sure you see everything on paper copy before you sign anything , make sure financing doesn't scroll too fast on the tablet and everything is the More

by JMASC11
Recommend Dealer
No
Employees Worked With
Mark Gianchiglia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony sales manager 2 stars. Hand shake on price and didnt keep his word.
Dec 31, 2024 -

Honda of Toms River responded

I would welcome the opportunity to speak more about your experience, as your satisfaction is our number one priority. If you would kindly leave your full name and contact information, I will be happy to call you at your convenience. Otherwise, please reach out to me directly. Thank you! Robert Helle | Sales Director (732) 349-7474 x 2125 | rhelle@hondaoftomsriver.com

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