Honda of Toms River - Service Center

Professional, engaged, attentive, good eye contact and great listening skills. Knowledgeable and Committed to customer service great listening skills. Knowledgeable and Committed to customer service More

I heard a noise comming from my breaks. So I went to Toms River Honda service center to check it out. Michael welcomed me in with a smile. I told him what was going on and I just wanted my So I went to Toms River Honda service center to check it out. Michael welcomed me in with a smile. I told him what was going on and I just wanted my breaks checked. He said we will do a multi point inspection at no charge. He directed me to the waiting room where their was complementary tea and coffee. In about 15min he called me back in and told me what exactly was going on. Even showed me the record scratching on the rotors with Jason explained the squeaking sound. They fully explained what is going on and what needs to be fixed right now and what will need to be done in the future. He told me the price I will be charged and I was handed keys to a loaner car because they had to order the parts. With out even asking for one. (EXCELLENT CUSTOMER SERVICE) They even accepted a competitor's coupon. I was notified to pick up my car the next day. Shelly was so nice, professional and went over the charges, I paid and was back in my car squeek free!!! I was very impressed with the customer service and anticipation of my needs, the complementary car and even the cost of doing all the repairs. Explainig what needs to be done. Brining me in to show me what was wrong. I did not feel pressured to fix my car there. It was the excellent customer service that makes me go there first. It's the honesty of "hey it's not all your breaks it's just the front one." And all the employees that I came across are really friendly team players and happy to work there. If you have any questions they answer them and if they don't know they will find someone who does. Thank you for all you do. Michael C, Dino, Dean T, Tom, Shelly, Tony and Jason More

Everything is fine with the dealership I need lower prices for the services and products prices for the services and products More

They are very polite and helpful to the client. They even help you understand the repairs being done They even help you understand the repairs being done More

Clean good staff the cars are so clean would definitely go back to buy a car one day go back to buy a car one day More

I am very happy with the service for my car. They are friendly and do great work They are friendly and do great work More

Frankie Riviera helped my daughter buy the car she wanted. He provided all the information she needed. Shari, at the front desk was very helpful and outgoing, and Frank, in Finance, went over all the wanted. He provided all the information she needed. Shari, at the front desk was very helpful and outgoing, and Frank, in Finance, went over all the details and was very patient. More

Did what I asked for and did it in a reasonable time frame. Very satisfied. frame. Very satisfied. More

Good service as discussed. Were supposed to wash the car but didn’t. I couldn’t wait. Were supposed to wash the car but didn’t. I couldn’t wait. More

Working with the saleswoman, Maria Springer, was excellent. She reviewed all the details in order for me to purchase a brand new car.... This was a important decision as my current car wasn't worki excellent. She reviewed all the details in order for me to purchase a brand new car.... This was a important decision as my current car wasn't working...thank you, Maria...Have a great day. More