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Honda of Toms River - Service Center

Toms River, NJ

4.6
3,216 Reviews
Call Service Center (732) 427-8408

3,216 Reviews of Honda of Toms River - Service Center

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December 24, 2024

After many years of having Toyota I decided to switch choosing Honda Ridgline. Good experience with Honda of Toms River.. Thank your Douglas More

by VAIDAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug Lazaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edward Ottinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 26, 2024 -

Honda of Toms River responded

Thank you for your wonderful review! We're thrilled to hear that you had a great experience with Douglas at Honda of Toms River and that you've chosen the Honda Ridgeline. We appreciate your trust in us and look forward to assisting you in the future. Enjoy your new vehicle! Sincerely, The Honda of Toms River Team

December 23, 2024

As a first time mom and car buyer I am more than happy to say they were the friendliest and most helpful with all my questions and concerns and now I’m a proud owner of Honda civic I named Pam 🤣🙌🏼❤️ More

by GUILBEAUXDEVIN8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Seaman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dean Textor
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 25, 2024 -

Honda of Toms River responded

Thank you so much for sharing your experience with Honda of Toms River! We're thrilled to hear that our team was able to assist you as a first-time mom and car buyer. Congratulations on your new Honda Civic, Pam! We hope you enjoy many wonderful adventures together. Don’t hesitate to visit us again for any future needs! 😊 Sincerely, The Honda of Toms River Team

December 22, 2024

Did recall work on my crv. Very professional and polite Work completed as promised. No problems More

by RTAYLO6840
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can remember service dept employees name. But he was very good
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Dec 24, 2024 -

Honda of Toms River responded

Thank you for your wonderful review! We're delighted to hear that the recall work on your CR-V was completed to your satisfaction. Our team at Honda of Toms River takes pride in providing professional and polite service, and we're glad we met your expectations. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, The Honda of Toms River Team

December 22, 2024

Very easy to drop off and pick up vehicle. Staff was friendly and the service was finished within the time frame they promised. More

by Gina727
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Ciccone
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Dec 24, 2024 -

Honda of Toms River responded

Thank you, for your positive feedback! We're thrilled to hear that you found the drop-off and pick-up process easy and that our staff made your experience enjoyable. It’s great to know that we completed your service within the promised time frame. We appreciate your support and look forward to seeing you at Honda of Toms River again! Sincerely, The Honda of Toms River Team

December 21, 2024

Great service & professionalism shown. Everyone I dealt with was very courteous. Would definitely return for service. More

by PATSTOCHLINSKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept.
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Dec 23, 2024 -

Honda of Toms River responded

Thank you for your kind words! We truly appreciate your feedback and are thrilled to hear that you experienced great service and professionalism at Honda of Toms River. Our team is dedicated to providing courteous service, and we're glad you felt that. We look forward to welcoming you back for your next visit! Sincerely, The Honda of Toms River Team

December 21, 2024

Service professionals were solid. For a warranty service, took too long to complete the work. No courtesy vehicle available meant I needed to rent for 3 days but had a vehicle for the More

by SHMELAMED
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nobody
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Dec 23, 2024 -

Honda of Toms River responded

Thank you for sharing your experience with us. We appreciate your positive feedback about our service professionals at Honda of Toms River. We understand your concerns regarding the warranty service duration and the lack of a courtesy vehicle. Your feedback is valuable, and we are always looking for ways to improve our services. If you have any further questions or concerns, please feel free to reach out. We look forward to serving you better in the future! Sincerely, The Honda of Toms River Team

December 20, 2024

Awesome, great customer service, quick turn around time, answered all question's, very pleasant and friendly More

by CANDACETINDALL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
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Dec 22, 2024 -

Honda of Toms River responded

Thank you for your kind words! We're thrilled to hear that you had a great experience at Honda of Toms River. Our team strives to provide outstanding customer service, and it's wonderful to know that we met your expectations. We appreciate your feedback and look forward to welcoming you back soon! Sincerely, The Honda of Toms River Team

December 20, 2024

Had to tow my Honda HRV into this dealership after it just stopped dead on me while driving down HWY 37 at 6PM, a few miles from the dealership. I left it there for them to find out what the problem was More

by ralphchin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A
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Dec 22, 2024 -

Honda of Toms River responded

Thank you for sharing your experience! We appreciate your understanding regarding the situation with your Honda HR-V. It’s great to hear that the fuel system issue was covered by warranty and that you are now enjoying your vehicle running like new. If you have any further questions or need assistance, please feel free to reach out to us at Honda of Toms River. We look forward to serving you again! Sincerely, The Honda of Toms River Team

December 19, 2024

Everyone very polite, respectful and helpful. So nice that they provide a car service to and from home. More

by SEASIDESUZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike; Tony; service department
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Dec 21, 2024 -

Honda of Toms River responded

Thank you for your wonderful review! We're delighted to hear that you found our team at Honda of Toms River polite, respectful, and helpful. It's great to know that you appreciated our car service as well. We look forward to seeing you again soon! Sincerely, The Honda of Toms River Team

December 19, 2024

The service valet was great. I made a 10am oil change appointment why did you make me wait 90 mins? Jiffy lube takes like 39 mins. I would only come back with another great oi More

by davealu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service valet and desk person were fast
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Dec 21, 2024 -

Honda of Toms River responded

Thank you for your feedback regarding your recent visit to Honda of Toms River, Dave. We're glad to hear that you found our service valet to be great. We understand your concerns about the wait time for your oil change appointment and appreciate you bringing this to our attention. Please know that we strive to provide efficient service while also ensuring quality care for each vehicle. We hope to have the opportunity to serve you again in the future and encourage you to reach out to us directly for any concerns or to discuss future appointments. Thank you again for your input! Sincerely, The Honda of Toms River Team

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