Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Honda of Toms River - Service Center

Toms River, NJ

4.6
3,173 Reviews
Call Service Center (732) 427-8408

3,173 Reviews of Honda of Toms River - Service Center

Sort by
April 13, 2024

I’m not satisfied with the service I received by department of Honda of Toms River More

by nkayani820
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Department
Report | Print
Apr 16, 2024 -

Honda of Toms River responded

I would welcome the opportunity to speak more about your experience, as your satisfaction is our number one priority. If you would kindly leave your full name and contact information, I will be happy to call you at your convenience. Otherwise, please reach out directly so I can be of assistance. Mike Ciccone | Service Manager (732) 349-7474 x 2106 | mciccone@hondaoftomsriver.com

April 13, 2024

Could not be happier with the service I received for my car at Honda of Toms River. The service rep was very informative and friendly and my car was fixed under warranty and is working great. I give a big More

by IPPYWOLF222
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Rep Kaitlyn
Report | Print
Apr 17, 2024 -

Honda of Toms River responded

Thank you for your outstanding rating about our service department. We appreciate the opportunity to service your vehicle and look forward to doing so in the future. Thanks for taking the time to write this review! Sincerely, The Honda of Toms River Team

April 13, 2024

At the dealership in toms River New Jersey, the people are friendly and always willing to help you with any question they are easy to speak with and very efficient More

by LisaSabatello
Recommend Dealer
Yes
Employees Worked With
Doug Lazaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Valanzola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The woman at the front desk is also very friendly. I just don’t remember her name right now.
Report | Print
Apr 17, 2024 -

Honda of Toms River responded

Your compliments and kind words mean so much to us and our team, Lisa! We love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service we know they deserve. Thank you for your business and for coming into see us. We hope that we can have the opportunity to work with you again soon. Sincerely, The Honda of Toms River Team

April 13, 2024

Great help dealer. Service staff are very professional and answer any questions you have. Positive service More

by Gvalecillos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario A
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom is friendly and helpful
Report | Print
Apr 17, 2024 -

Honda of Toms River responded

Thank you for the positive review, and thank you for trusting us with your vehicle. Drive safely and always feel free to reach out with any service questions. Sincerely, The Honda of Toms River Team

April 12, 2024

No worries with dealership! Always accommodating with appointments and any other issues that need to be addressed. More

by DEESPECHT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept.
Report | Print
Apr 17, 2024 -

Honda of Toms River responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Honda of Toms River Team

April 12, 2024

They gave me an appointment at shirt notice & even installed my (self-bought) wipers for free! More

by LTPDOGTRAINING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karin Towle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 17, 2024 -

Honda of Toms River responded

We strive to provide the best service possible and are glad we were able to ensure you were taken care of. Don’t hesitate to reach out to us for anything else. Thank you for choosing Honda of Toms River's Service Department. Sincerely, The Honda of Toms River Team

April 12, 2024

I was quoted 185 which was for diagnostic but would be applied to repair if I chose to repair my car there which I did got charged over $600 when comparing prices online for the part that I had repaired o More

by SUE-MARANG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service rep
Report | Print
Apr 16, 2024 -

Honda of Toms River responded

I would welcome the opportunity to speak more about your experience, as your satisfaction is our number one priority. If you would kindly leave your full name and contact information, I will be happy to call you at your convenience. Otherwise, please reach out directly so I can be of assistance. Mike Ciccone | Service Manager (732) 349-7474 x 2106 | mciccone@hondaoftomsriver.com

April 12, 2024

Always courteous and friendly. They got my car in and out quickly. Completed repairs efficiently. More

by Mythreesonsans3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Meulendyk
Report | Print
Apr 17, 2024 -

Honda of Toms River responded

We cannot thank you enough for this glowing review of our service center! We know how valuable your time is and we aim to provide efficient and thorough maintenance to all our customers. Please do not hesitate to come back again if you need anything else in the future! Sincerely, The Honda of Toms River Team

April 12, 2024

Dean was very polite and helpful. I hope he is there the next time I have to come in. More

by maggiej207
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dean Textor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 17, 2024 -

Honda of Toms River responded

Thank you for leaving us this great review, Maggie! We are very happy to hear that Dean could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Honda of Toms River Team

April 11, 2024

I still find it hard to believe that a new certified pre owned 2019 CRV NEEDED all its fluid changed in less than 6 months of ownership More

by BILLCOY1957
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Salesman not listed
Report | Print
Apr 15, 2024 -

Honda of Toms River responded

I would welcome the opportunity to speak more about your experience, as your satisfaction is our number one priority. If you would kindly leave your full name and contact information, I will be happy to call you at your convenience. Otherwise, please reach out directly so I can be of assistance. Mike Ciccone | Service Manager (732) 349-7474 x 2106 | mciccone@hondaoftomsriver.com

Apr 19, 2024 -

BILLCOY1957 responded

I wont get into an email or review war of back and forth dialog. every time I respond, I never ever get a response from any one in the dealership. There were issues when I purchased the vehicle and I have had to figure them out myself. Like no owners manual, no direction as to the syncing of phones, etc., but that is another issue I brought the CRV in for service and was told it would take a couple of hours. I decided to wait. About 3 hours later I was told the vehicle needed all the fluids changed since they were dirty. After another 2-3 hours and a totally wasted day spent in the waiting area of Toms river Honda service area, I drove home about $700 poorer. My name is Bill Coy Cell # 732-690-1838 email - billcoy1957@gmail.com I will be out of the country for the next 3 weeks as we eave for vacation on Saturday, April 20th, tomorrow... but I am sure like everything else with Toms River Honda, I will get no response.

1
...
90
91
92
...
318