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Honda of Toms River - Service Center

Toms River, NJ

4.6
3,167 Reviews
Call Service Center (732) 427-8408

3,167 Reviews of Honda of Toms River - Service Center

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April 07, 2024

He was very informative, pleasant and helpful He called me when he said he would More

by cheryl915
Recommend Dealer
Yes
Employees Worked With
Dean
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Apr 10, 2024 -

Honda of Toms River responded

We appreciate you for letting others know about your experience, Cheryl! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Honda of Toms River Team

April 07, 2024

Took care of the issue I was having with my 2006 Honda ridgeline promptly and professionally. More

by FRANKBROWN0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom .S
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Apr 10, 2024 -

Honda of Toms River responded

Frank, thank you for taking the time to write this wonderful review about our service department. We are extremely pleased that our team was able to locate and fix the problem in an efficient and professional manner. Thank you for your loyalty to us here at Honda of Toms River and we look forward to your continued business! Sincerely, The Honda of Toms River Team

April 06, 2024

Did not like the surcharge for using my credit card I should’ve been told that before I okayed the repair More

by NMAIL1234
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dean Textor
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 10, 2024 -

Honda of Toms River responded

I would welcome the opportunity to speak more about your experience, as your satisfaction is our number one priority. If you would kindly leave your full name and contact information, I will be happy to call you at your convenience. Otherwise, please reach out directly so I can be of assistance. Mike Ciccone | Service Manager (732) 349-7474 x 2106 | mciccone@hondaoftomsriver.com

April 06, 2024

I was able to get an appointment when I requested it. The service personnel were friendly and helpful and my problem was resolved quickly. I have always had a positive experience at Honda of Toms River. More

by FIONNAGAEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dean was at the desk
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Apr 10, 2024 -

Honda of Toms River responded

We cannot thank you enough for this glowing review of our service center, Fionna! We know how valuable your time is and we aim to provide efficient and thorough maintenance to all our customers. Please do not hesitate to come back again if you need anything else in the future! Sincerely, The Honda of Toms River Team

April 06, 2024

First impression was very good, I was pleased with the way the employees treated me with their service, they broke my problem down into simple solution, I was happy with my results...I wish I could visit More

by MICHOLHARLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Key mechanic
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Apr 10, 2024 -

Honda of Toms River responded

Hi Michol and thank you for your kind words. We are very happy to hear that our team was so attentive during your visit to our dealership and that they gave you some insight on your issue! You learn something new every day! Thank you again and we look forward to working with you again in the future! Sincerely, The Honda of Toms River Team

April 06, 2024

Very accommodating to schedule an appointment for service. Keeps me up to date on necessary maintenance. Reasonable prices. Comfortable waiting area. Friendly follow-up call to be certain I was happy More

by lyndaus
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Service Dept
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Apr 10, 2024 -

Honda of Toms River responded

Thanks for the kudos. It is gratifying to hear that you have been received quickly and kept informed of the progress of the work on your car when visiting our service department. Please feel free to stop in or reach out to us if you have any questions for our staff. Sincerely, The Honda of Toms River Team

April 05, 2024

Service was ok nothing special. Routine car check up. Fairly simple and easy that's all More

by Doris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Seaman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 09, 2024 -

Honda of Toms River responded

Thank you for taking the time to provide this feedback about your time in our service center, Doris. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Sincerely, The Honda of Toms River Team

April 04, 2024

actually they are not accommodating. next time dont include your shop to other online services because your staff dont know how to deal with it. More

by MARIASHEISORIANO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
i forgot i was there march 27. 730am the man and the front desk
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Apr 08, 2024 -

Honda of Toms River responded

I would welcome the opportunity to speak more about your experience, as your satisfaction is our number one priority. If you would kindly leave your full name and contact information, I will be happy to call you at your convenience. Otherwise, please reach out directly so I can be of assistance. Mike Ciccone | Service Manager (732) 349-7474 x 2106 | mciccone@hondaoftomsriver.com

April 04, 2024

My salesperson was very professional & helpful. I’ve always been satisfied with Toms River Service More

by PATFRUSCO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service adept.
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Apr 09, 2024 -

Honda of Toms River responded

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, The Honda of Toms River Team

April 04, 2024

Appointment easily made at my convenience. Easy service write up. Excellent shuttle rervice and service completed on time and as promised. More

by HJA
Recommend Dealer
Yes
Employees Worked With
Katelyn Davis
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Apr 09, 2024 -

Honda of Toms River responded

Thank you for putting your trust in Honda of Toms River! We pride ourselves in our service department’s ability to provide world-class customer service. We wish you happy travels and look forward to seeing you at your next service appointment. Sincerely, The Honda of Toms River Team

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