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Honda of Toms River - Service Center

Toms River, NJ

4.6
3,159 Reviews

3,159 Reviews of Honda of Toms River - Service Center

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March 01, 2024

Speakers sales person was very thorough and informative prior to Work completion, and very friendly More

by BCMARCHIONE
Recommend Dealer
Yes
Employees Worked With
Dean
Mar 05, 2024 -

Honda of Toms River responded

Thank you for this amazing review! We really appreciate your business. Sincerely, The Honda of Toms River Team

March 01, 2024

Kind, courteous, speedy, on-time delivery, professional, clean car. Staff was concerned about our comfort. We has two toddlers with us. Gave us information as to where we could park the stroller and car sea More

by Karen.haggerty
Recommend Dealer
Yes
Mar 06, 2024 -

Honda of Toms River responded

Thank you for the kind words, Karen. We're completely committed to providing top-quality service and we're thrilled to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Honda of Toms River, we value our customers and we look forward to seeing you down the road. Sincerely, The Honda of Toms River Team

March 01, 2024

The woman working in the service department was kind, courteous and took her time explaining the process and went above and beyond to make our experience great! I had 2 young babies with me and she showe More

by CORIMARIEOMALLEY
Recommend Dealer
Yes
Employees Worked With
Idk I don't remember her name
Mar 06, 2024 -

Honda of Toms River responded

Thank you for the 5-star rating! We're delighted to know that you had a great time with us. Your positive feedback inspires us to continue delivering exceptional service to all our valued customers. We look forward to serving you again in the future! Sincerely, The Honda of Toms River Team

February 29, 2024

My recent visit to Honda of Toms River's service department left me thoroughly disappointed. Despite assurances that my fluids would be topped off during an oil change, this promise was never fulfil More

by chesky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
na
Mar 04, 2024 -

Honda of Toms River responded

I would welcome the opportunity to speak more about your experience, as your satisfaction is our number one priority. If you would kindly leave your full name and contact information, I will be happy to call you at your convenience. Otherwise, please reach out directly so I can be of assistance. Mike Ciccone | Service Manager (732) 349-7474 x 2106 | mciccone@hondaoftomsriver.com

February 28, 2024

I had a terrible experience multiple times. They failed to diagnose the issue with my car and were very condescending. I had to go to another dealership to have the issue diagnosed. More

by KREILLLY17
Recommend Dealer
No
Employees Worked With
Tom Scelfo
February 28, 2024

My experience with the service was fine. But the amount of texts and phonecalls regarding the customer service is overbearing and out of control! More

by PAULSAM1011
Recommend Dealer
Yes
Employees Worked With
Katelyn Davis
February 28, 2024

The experience was ok. I did not like that my seat was pushed all the way back and my back rest was leaning back. I also did not like the my steering wheel was lowered all More

by RAROSS67
Recommend Dealer
Yes
Employees Worked With
I don't remember the lady's name
Mar 04, 2024 -

Honda of Toms River responded

We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your service visit. We hope to talk with you soon. Sincerely, The Honda of Toms River Team

February 26, 2024

Easy appointment set up. Excellent customer service. In and out great experience. Comfortable waiting room. More

by KRISTINE C
Recommend Dealer
Yes
Employees Worked With
Tom
Feb 28, 2024 -

Honda of Toms River responded

Kristine, it is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, The Honda of Toms River Team

February 24, 2024

Very friendly, professional, and a pleasant experience Explain to everything thoroughly and had a lot of knowledge regarding my passport More

by stevetoal
Recommend Dealer
Yes
Employees Worked With
Katelyn
Feb 28, 2024 -

Honda of Toms River responded

Thank you so much for taking the time to share your feedback with us, Steve! We work hard to make sure our guests have a pleasant experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Honda of Toms River Team

February 24, 2024

Timely and effective response Job was done quickly and everyone was pleasant and polite Excellent More

by WCFAULKNER
Recommend Dealer
Yes
Employees Worked With
Tom
Feb 28, 2024 -

Honda of Toms River responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and we will be sure to relay them to the team. Take care and have a great day. Sincerely, The Honda of Toms River Team

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