Honda of Westport

Highly Recommended Dealership Being an owner of Hondas for the past 10 years, I have visited many dealerships for sales and service. This was by far the best experience I've had to Being an owner of Hondas for the past 10 years, I have visited many dealerships for sales and service. This was by far the best experience I've had to date. I visited Honda of Westport to lease an Accord Sport. Kam had a meeting to attend away from the dealership and still gave me all the time he had to answer questions on my initial visit. From this point, Kam was extremely accommodating and answered the many questions I had in a prompt manner. He continued to work around my busy schedule until the day I purchased my car. Westport didn't have the car I wanted in 6 speed but they found one in a timely manner. I am in love with my new Honda and was comfortable throughout the leasing experience. Most dealerships I have visited in the past used the "make you feel stupid and spend more money sales tactics." Kam gave me a reasonable price on the accord off the bat and even went a step further offering me more for my trade. The delivery day was also painless. Upon my arrival, Kam pointed me to my car and let me play with my new toy while he took the necessary steps to accept my trade in. The dealership was ready with all needed paperwork upon my arrival and delivery took no more than 45 minutes. Not only will I recommend Honda of Westport, I would also recommend Kam as a sales professional. More

Between me and my son this is our fifth car from Westport Honda. I bought my Honda Accord in January. It was a very pleasant experience to deal with Nick. He was very patient, reasonable, knowledgable and wi Honda. I bought my Honda Accord in January. It was a very pleasant experience to deal with Nick. He was very patient, reasonable, knowledgable and willing to accommodate us in every possible way. It took a while for me to decide between Civic and Accord. Nick walked us through the whole process without any attitude. As far as the price goes there was no big haggling. We had done our research and he did not question it. It was like going through the research together. It seemed like car buying has become easier. More

I just leased my second Honda CR-V and would rate my customer experience as “excellent”. The entire process was seamless from beginning to end. Sales Agent, Brian Mancinelli, is a true sales professi customer experience as “excellent”. The entire process was seamless from beginning to end. Sales Agent, Brian Mancinelli, is a true sales professional and made the process of buying a car a pleasant one (how often can you say that!) -- no pressure, no hassle. I purchased my first Honda vehicle from Honda of Westport almost 20 years ago. I’ve stayed with the brand and the dealership ever since. More

Easy car buying experience My wife and I just leased our 3rd Honda Pilot from Honda of Westport. Brian Mancinelli was a pleasure to deal with. He worked for our interests and ma My wife and I just leased our 3rd Honda Pilot from Honda of Westport. Brian Mancinelli was a pleasure to deal with. He worked for our interests and made the process an easy car buying experience. The dealership is run very professionally. No hard sells or hidden costs. More

Kam found us exactly the model and features we were looking for,and the price was ok. He was very courtious,and he took time to explain any features we didn't understand. looking for,and the price was ok. He was very courtious,and he took time to explain any features we didn't understand. More

I had a problem with my car on Wednesday afternoon, and I attempted to get in touch with the service center to see if the repair would be covered under the lifetime bumper to bumper warranty. Since it was ju attempted to get in touch with the service center to see if the repair would be covered under the lifetime bumper to bumper warranty. Since it was just after five pm, no one answered the phone. I was on their website, and a window with an offer to chat live with a service representative popped up. Thinking I could get some information, I tried connecting with the Chat Agent. After a pretty long wait, I was connected, and asked about whether my tire issue would be covered under the warranty. I had travel plans on Friday, so I knew I needed to get this taken care of. The Chat Agent couldn't tell me anything about the warranty, but assured me that an actual service representative would contact me "ASAP". I asked if ASAP meant tonight or tomorrow, and he said he didn't know, but he'd pass my request on, and he was certain they'd get back to me "ASAP". It has now been five days, and I have not heard anything from the service department at Honda of Westport. While I can't be sure they received my inquiry, I don't think I should be concerned with that. They offered this avenue for a customer to contact them, and I have been ignored. In the end, I took my car to a local mechanic instead of the dealer for service. I had no choice but to bring my service business elsewhere. This is the first bad experience I had with Honda of Westport. I don't know if the GM is aware of the dissatisfaction the chat avenue has caused, but I'm very wary of using them for service in the future. More

I enjoyed working with Brian Mancinelli;he was forthright and believable. The Honda that I picked up was presented in impeccable condition. Everyone that i dealt with either directly or just in passin and believable. The Honda that I picked up was presented in impeccable condition. Everyone that i dealt with either directly or just in passing were outwardly friendly and sincere. I had not purchased a new car since 1995 and had heard many horrow stories; however, my buying experience was enjoyable. Honda Of Westport had the best price in comparison to other dealerships. The only dissappointment was the $350.00 fee when the car is returned at the conclusion of the lease period. More

Kam was a pleasure to work with; he really was working for you to get the best deal possible. I have only work with Kam for my last three leases. I will have to say if he is not there; it will not be th for you to get the best deal possible. I have only work with Kam for my last three leases. I will have to say if he is not there; it will not be the same experiences. The personal touch and his services is rare to find now a days. I will and have refer many friends and family members to him. They all said he was pleasure to work with. Working with Kam you do get what you pay for; best service and price out there. More