
HoneyCar
Winchester, VA
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I would strongly advise anyone considering HoneyCar in Winchester to steer clear. We purchased a 2019 Chevy Colorado here, and within just a couple of weeks the truck started having major issues. The chec Winchester to steer clear. We purchased a 2019 Chevy Colorado here, and within just a couple of weeks the truck started having major issues. The check engine light came on and began flashing while driving. We brought it back expecting them to take responsibility, especially since the vehicle was still under warranty, but the experience has been a nightmare from start to finish. After dealing with the dealership and then reaching out to HoneyCar’s corporate office, we were basically told they don’t care and won’t help us. That was their attitude toward a paying customer who trusted them. No accountability, no willingness to make things right—just passing the buck. If you’re looking for honesty, reliability, and a dealership that actually stands behind what they sell, HoneyCar Winchester is not the place. Don’t make the same mistake we did—take your business somewhere else. More
Salesman Clay Francisco and HoneyCar-Roanoke exceeded my expectations for a used car dealer exponentially. I bought a 13-year-old Buick SUV for $7,999, with about $800 dealer prep. The technicians, during t expectations for a used car dealer exponentially. I bought a 13-year-old Buick SUV for $7,999, with about $800 dealer prep. The technicians, during the prep inspection, discovered a problem with the power steering and determined that it would be HoneyCar's responsibility to repair it before I drove off. This was not a cheap fix done in an hour. It was complex and involved new parts. A less ethical dealer would have simply left the power steering to eventually break. HoneyCar's people were honest and considerate all the way through, and their price for this gem of a vehicle was more than fair. I have purchased used cars in the past from less ethical dealers and I will say flatly that my experience with HoneyCar was far, far superior. This car may have some problems, but they did not show up on the detailed inspection. I can't expect more. A truly fine experience with honest professionals. Good ethics is a choice and HoneyCar has chosen well. More
This for the Roanoke, VA dealership, but I did not have the option to choose them. They're just what you think when you think of a car lot. Liars. Test drove a car, negotiated a price, told them to let me the option to choose them. They're just what you think when you think of a car lot. Liars. Test drove a car, negotiated a price, told them to let me think about it and I would make a decision. Called them the same day and made a counter-offer, they accepted. Told them I had an appointment in 1.5 hrs so I could not do paperwork that day but the next. They said no problem come in give $1,000 down payment and I could come back and do the paperwork. Rushed over there to put 1K down, they sat me down, I told him that I had a per-approval loan through my bank and that's how I would finance the remaining. He took my card came back and said unfortunately there was suddenly a "title" issue and handed me a paper signed by them that said the price, what I was going to put down, and what was owed. Thankfully they did not charge my card because of the "titling issue". They said they would be in touch with me when that was resolved. I spoke with them on and off for a few weeks, still waiting for the title of the car from the owner they bought it from. I told them no worries I was in no hurry an to let me know if the title issue got resolved or if another car of that make and model came to the lot in the meantime. Last week I noticed they put the car back for sale on their website. The latest message I got from them was this standard text right after that was, "Hi, this is Alex with HoneyCar, I wanted to reach out and see if your vehicle interest has changed. What style of vehicle are you looking for, and what all does it need to have." I replied that I saw the vehicle was reposted and that I was not interested in any business with that lot. I am assuming they did not like the price they agreed on or that I would be financing through my bank and not one of theirs. Hope it rots on the lot. More
Went to honey cars on 3/20 and my experience couldn’t have been described as anything less than perfect! I worked with Daniel and he was phenomenal! Very on top of things and professional. About two week have been described as anything less than perfect! I worked with Daniel and he was phenomenal! Very on top of things and professional. About two weeks after my purchase, a light did pop up in my car (it was just a sensor going bad), I got ahold of Daniel and he very quickly got me an appointment with their service team. Highly recommend Honeycars and working with Daniel! Thank you again for a great car buying experience! :) More
HoneyCar Roanoke sold us a used car that's engine blew on the interstate, having to be towed, the same day we bought it. After nearly a month from buying the car, they agreed to reimburse us the cost of the the interstate, having to be towed, the same day we bought it. After nearly a month from buying the car, they agreed to reimburse us the cost of the car less the processing fee. We were sent a check that was missing a signature. I had to use their bank to get it cashed, which charged a fee. The dealership knew this car was for a 15 year old, as we let them be present in the experience. We were assured we were getting a reliable car, that had been looked at by their mechanic. In an email, the owner said, "It's generally recommended to have a mechanic inspect any used vehicle, especially one sold "AS-IS" for under $2,000, as it's likely to have existing issues." This lets me know they knew this car was not safe. The fact they knowingly sold this car says a lot about their character. I did sign an "as-is, " but their website says a 3-day, 300 mile return policy, with no stipulations. I just wanted to share my experience. This dealership lacks professionalism, honesty, and clear communication. More
They totally cheated us. As we thought we got a fantastic deal, we came across a an issue, that was said to be covered. It's apparently not covered now.... Quintin is a con a As we thought we got a fantastic deal, we came across a an issue, that was said to be covered. It's apparently not covered now.... Quintin is a con artist lier. I don't know who did the finance part of it, but they are also a con artist. We left thinking we got the deal of a lifetime and 2 months later.... they back up NOTHING. If you buy a car from hear, you better read the fine print thrice. I sold cars at one point and couldn't stand the sleazebag attempts to sell a car... I only lasted a month. HoneyCar is no exception and will rip you off the first chance they get. More
This review is for HoneyCar in Charlottesville, VA. It was the worst experience that I have ever had in buying a car. You are constantly lied to and when you ask questions no one knows anything. My ord It was the worst experience that I have ever had in buying a car. You are constantly lied to and when you ask questions no one knows anything. My ordeal is a major ordeal that I will explain after I get the ok. Frank Hardwick my sales person was useless. He don't reply back to you when you call or leave a message until at the close of business or the next day. Please save yourself time and money and shop for cars elsewhere. This review is for the Charlottesville, VA location. If I could give a -1 as my review that's what they would get. More
I had an excellent experience with this dealership. Sawyer was outstanding. He was professional, accommodating and very pleasant. He gave me absolutely everything I wanted in terms of information and s Sawyer was outstanding. He was professional, accommodating and very pleasant. He gave me absolutely everything I wanted in terms of information and service. I highly recommend HoneyCar in Winchester. More