Back

Honolulu GMC Cadillac

Honolulu, HI

4.0
1,513 Reviews
Welcome to Honolulu GMC Cadillac. We are a premier Cadillac, GMC dealer located in Honolulu with an extensive inventory of used cars, trucks, vans and SUVs of nearly every make and model, certified pre-owned Cadillac, GMC vehicles and the newest selection Cadillac, GMC available. At Honolulu GMC Cadillac you'll find a passion for excellence in customer service and high quality automobiles. Whether you come to our dealership for auto repair or maintenance Cadillac, GMC parts, car detailing or to purchase or lease a vehicle, we make it a priority to exceed your expectations. Check out showroom hours as well as our parts and service departments. Please use the map and address info below for more detailed hours and driving directions. We welcome all customers from Waianae, Ewa Beach, Waipahu, Wahiawa, Kapolei, Kaneohe, Pearl City, Hickam Air Force Base & all of Hawaii. We look forward to seeing you soon.
Contact Dealership

2945 N Nimitz Hwy

Honolulu, HI

96819

Directions

By Type

Showing 1,513 reviews

May 02, 2026

Experience was easy. Duncan did a great job of staying in communication and following up with us More

by JVALONA
Recommend Dealer
Yes
Employees Worked With
Duncan
May 02, 2026 -

Honolulu GMC Cadillac responded

Thank you for the five-star rating and for trusting us with your Cadillac OPTIQ service. We’re glad our communication and follow-up made the process easy for you. Best Regards, Justen Chilcoat General Manager Honolulu Buick GMC Cadillac

May 01, 2026

He didn't let the technicians touch the car for a week. And i've received a warning from the Onstar that my battery is low. I had to take it to the another Gmc dealer. More

by bostancizafer
Recommend Dealer
No
Employees Worked With
Jeremy
May 06, 2026 -

Honolulu GMC Cadillac responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Best Regards, Justen Chilcoat General Manager Honolulu Buick GMC Cadillac

April 30, 2026

My tire blew out after hitting a pothole. It turned about to be a recall issue. It took a month to get one tire fixed. I was not given a rental car or compensation for being without my car fo More

by barbaral.pitts
Recommend Dealer
No
Employees Worked With
Joseph
May 04, 2026 -

Honolulu GMC Cadillac responded

Hi Barbara, I'm very sorry that you had a frustrating and drawn-out service visit. That isn't the kind of top-notch customer care we expect from our team. I will share this feedback in order for us to improve in the future. If there's anything further you'd like to discuss, please don't hesitate to reach out at your convenience. Thank you, Jeremy Cervantes - Service Manager - jeremycervantes@lithia.com

April 28, 2026

Easy to work with. They Help out alot Good response time Eager to help you More

by J.PANZER
Recommend Dealer
Yes
Employees Worked With
Ryan
Apr 28, 2026 -

Honolulu GMC Cadillac responded

Thank you for sharing your experience. We’re pleased you found our team easy to work with and responsive when servicing your GMC Canyon. We look forward to assisting you again. Best Regards, Justen Chilcoat General Manager Honolulu Buick GMC Cadillac

April 28, 2026

This was by far the best experience with Honolulu Cadillac. Duncan made the experience to be rated as excellent. Sad to see him leave. More

by KILIGIRL
Recommend Dealer
Yes
Employees Worked With
Duncan
Apr 28, 2026 -

Honolulu GMC Cadillac responded

Thank you for the five-star rating and for sharing your experience with your Cadillac. We’re delighted to hear it was excellent. We’re sorry to see a team member depart and hope to welcome you back soon. Best Regards, Justen Chilcoat General Manager Honolulu Buick GMC Cadillac

April 28, 2026

Outstanding ! !! I was also looking at a 2023 Cadillac Xt5 and wanted to buy but couldn't get a good deal More

by HAWAII KAI BARRY
Recommend Dealer
Yes
Employees Worked With
Jennifer Inman
Apr 28, 2026 -

Honolulu GMC Cadillac responded

Thank you for the five stars! Our team is more than happy to work with you here. Please feel free to reach out if there's anything else we can do for you! - Honolulu GMC Cadillac

April 27, 2026

Quick and easy. Short wait time for service completion. It was a pleasurable experience for me. More

by FRANK.SCHULTZ
Recommend Dealer
Yes
Employees Worked With
Duncan
Apr 27, 2026 -

Honolulu GMC Cadillac responded

Thank you for sharing your feedback about your Chevrolet Trax service. We’re pleased the process was smooth and the wait was brief. We appreciate you choosing us for your Trax maintenance and look forward to your next visit. Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

April 26, 2026

Good deals on good cars got a deal on a nice bmw running cherry thanks to GMC Honolulu More

by FANOPEYTON58
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Nakama
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2026 -

Honolulu GMC Cadillac responded

Thank you for the 5-star review. We’re glad you found a great deal on your BMW 335. Nick will be happy to know you appreciate his help. Best Regards, Justen Chilcoat General Manager Honolulu Buick GMC Cadillac

April 25, 2026

Duncan is professional, knowledgeable, and provides clear communication. The cringe when I have to deal with the girl that works in service. She serves everyone aside of snarky attitude. I'm not clear why sh More

by NUTECH99
Recommend Dealer
No
Employees Worked With
Duncan
Apr 27, 2026 -

Honolulu GMC Cadillac responded

We appreciate your feedback and the kind words about Duncan. We understand the frustration with wait times, and we do appreciate your patience during this high-volume period. If you'd like to discuss this further or have any immediate needs, please reach out to me directly. Thank you. Jeremy Cervantes - Service Manager - jeremycervantes@lithia.com

April 19, 2026

Unorganized, when asked about charges seemed to make up a response Not very organized unprofessional More

by JACOB64
Recommend Dealer
No
Employees Worked With
Jennifer Inman
Apr 21, 2026 -

Honolulu GMC Cadillac responded

Thank you for bringing this to our attention and sharing your concerns about the charges and your experience during your visit. Please contact us directly so we can connect with you and discuss this further. Jeremy Cervantes - Service Manager - jeremycervantes@lithia.com