Honolulu GMC Cadillac

Awesome Great process and character along with transparency and handled the situation very professionally Amazing transparency and handled the situation very professionally Amazing More

Bituel kept me informed on the status of my truck. He called to let me know that 1 tire was not repairable. Very polite and called when the truck was completed He called to let me know that 1 tire was not repairable. Very polite and called when the truck was completed More

Horrible service, car sits for weeks before getting serviced, wait time is hours too, dropping off or picking up takes very long. Nobody ever answers the phone ! Its absolutely ridiculous to have a ser serviced, wait time is hours too, dropping off or picking up takes very long. Nobody ever answers the phone ! Its absolutely ridiculous to have a service center run like this after purchasing a brand new car I dread bringing my car back for service! More

Very informative and answered all my questions and concerns. Also help with a courtesy gas top off. concerns. Also help with a courtesy gas top off. More

It was wonderful. Please see the other two reviews I posted. It was a great experience. Please see the other two reviews I posted. It was a great experience. More

Efficient Very accommodating with helpful service and free Starbucks coffee. Very good and efficient service department free Starbucks coffee. Very good and efficient service department More

Cadillac's professional one to one service member experience is outstanding and ranks top 3 in the State of Hawaii experience is outstanding and ranks top 3 in the State of Hawaii More

Experience was easy. Duncan did a great job of staying in communication and following up with us Duncan did a great job of staying in communication and following up with us More

He didn't let the technicians touch the car for a week. And i've received a warning from the Onstar that my battery is low. I had to take it to the another Gmc dealer. And i've received a warning from the Onstar that my battery is low. I had to take it to the another Gmc dealer. More

My tire blew out after hitting a pothole. It turned about to be a recall issue. It took a month to get one tire fixed. I was not given a rental car or compensation for being without my car fo It turned about to be a recall issue. It took a month to get one tire fixed. I was not given a rental car or compensation for being without my car for a month. I did not receive updates and my calls were not returned when I called to check on the status. When I came to pick up my car, the services were had discussed (first service, tire rotation, etc) had not been completed, despite an inspection report on my paperwork. More