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Honolulu GMC Cadillac

Honolulu, HI

4.0
1,513 Reviews
Welcome to Honolulu GMC Cadillac. We are a premier Cadillac, GMC dealer located in Honolulu with an extensive inventory of used cars, trucks, vans and SUVs of nearly every make and model, certified pre-owned Cadillac, GMC vehicles and the newest selection Cadillac, GMC available. At Honolulu GMC Cadillac you'll find a passion for excellence in customer service and high quality automobiles. Whether you come to our dealership for auto repair or maintenance Cadillac, GMC parts, car detailing or to purchase or lease a vehicle, we make it a priority to exceed your expectations. Check out showroom hours as well as our parts and service departments. Please use the map and address info below for more detailed hours and driving directions. We welcome all customers from Waianae, Ewa Beach, Waipahu, Wahiawa, Kapolei, Kaneohe, Pearl City, Hickam Air Force Base & all of Hawaii. We look forward to seeing you soon.
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2945 N Nimitz Hwy

Honolulu, HI

96819

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Showing 1,513 reviews

June 06, 2026

I've been a customer for six years and they've truly upped their game. I love the new team and new attitude. Jennifer helped me out recently and it's very apparent that she's dedicated to mastering her More

by lloydparfait
Recommend Dealer
Yes
Employees Worked With
Jennifer
Jun 07, 2026 -

Honolulu GMC Cadillac responded

Thank you for your loyalty over the past six years and for sharing your thoughts on our refreshed team and approach. It’s rewarding to know our service expertise earned your trust during your recent visit. We enjoyed working on your GMC Sierra 1500 and look forward to assisting you again. Best Regards, Justen Chilcoat General Manager Honolulu Buick GMC Cadillac

June 04, 2026

Original salesperson was terrible. Scheduling oil change is awful - like 2 months out and only on Saturdays. We wouldn't have bought oil package had we known how difficult to schedule. More

by ACANDJC
Recommend Dealer
No
Employees Worked With
Our original salesperson - deserves a 1. Terrible
June 04, 2026

Very fast purchase every done in 2 hr Ko'olina was very perfessional and kind.. would purchase another car from her More

by TURBOTRAN1
Recommend Dealer
Yes
Employees Worked With
Ko'olina
Jun 04, 2026 -

Honolulu GMC Cadillac responded

Thank you for sharing your experience! We’re glad the purchase of your used Toyota was completed swiftly and that our team provided professional and kind service. We look forward to helping with your next vehicle purchase. Best Regards, Justen Chilcoat General Manager Honolulu Buick GMC Cadillac

May 31, 2026

Good customer service and really nice people They helped me Leave that day with a brand new car. More

by E_MAUGA_96
Recommend Dealer
Yes
Employees Worked With
Ryan Gamboa
May 31, 2026 -

Honolulu GMC Cadillac responded

Thank you for your 5-star review. We’re delighted our team provided a welcoming experience and helped you drive home in a brand-new GMC. We look forward to assisting you again soon. Best Regards, Justen Chilcoat General Manager Honolulu Buick GMC Cadillac

May 31, 2026

Excellent customer service. They were really nice and made it possible for me-Atonio Atonio to get the car. More

by E_MAUGA_96
Recommend Dealer
Yes
Employees Worked With
A couple of people but I only remember Ryan Gamboa
May 31, 2026 -

Honolulu GMC Cadillac responded

Thank you for the five-star rating and kind words. We’re glad our team provided friendly service and got you back on the road in your GMC Sierra 1500. Best Regards, Justen Chilcoat General Manager Honolulu Buick GMC Cadillac

May 30, 2026

The dealership is very efficient and has excellent customer service! Will always choose to come to them and Jenn is an amazing Service Advisor! More

by JDUNCANH00
Recommend Dealer
Yes
Employees Worked With
Jenn Inman
Jun 01, 2026 -

Honolulu GMC Cadillac responded

We're glad to hear you're satisfied and that Jenn made your experience memorable! Thank you for choosing Honolulu GMC Cadillac. We truly appreciate your business!

May 30, 2026

Hard to get an appointment that worked with my schedule. Had to wait weeks to get in. But, the actual oil change and tire rotation was fast and the reception lady was very nice. More

by KELSEY.ANDERS2017
Recommend Dealer
Yes
Jun 01, 2026 -

Honolulu GMC Cadillac responded

We apologize for the scheduling inconvenience you experienced, but we’re glad our team made your visit enjoyable. Thank you for choosing Honolulu GMC Cadillac and sharing your feedback!

May 28, 2026

My service advisor that day was excellent in providing customer service, I believe her last name was Reyes. More

by BRYANTBAYUDAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Her last name is Reyes in service
May 28, 2026 -

Honolulu GMC Cadillac responded

It’s wonderful to receive your five-star rating. We’re glad our service advisor provided exceptional care for your GMC Canyon. We look forward to serving you again. Best Regards, Justen Chilcoat General Manager Honolulu Buick GMC Cadillac

May 27, 2026

Signed the papers for a used car, was told after I couldn’t take it because it needed an inspection. 2 weeks later it was ready, only to break down in less than 48 hours. But car was sold as is so no More

by ERICL.WEBB
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Sean Hamic
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Nakama
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2026 -

Honolulu GMC Cadillac responded

Eric, thank you for taking the time to share your feedback with our team. I’m sorry to hear about the concerns you’ve experienced regarding your vehicle and the confusion surrounding your payment instructions, as this is not the level of clarity or service we aim to provide. I will be reviewing this matter internally to better understand what occurred. In the meantime, I would greatly appreciate the opportunity to speak with you directly so we can address your concerns and work toward a resolution. Please feel free to contact me at your convenience. Thank you again for bringing this to our attention. Christopher Littlefield - Assistant General Manager - christopherlittlefield@lithia.com

May 26, 2026

Marina is very attentive and personable. Unfortunately, the repair could not be resolved. I disappointed the cause of the sound couldn't not be resolved. More

by FFD808
Recommend Dealer
Yes
Employees Worked With
Marina
May 28, 2026 -

Honolulu GMC Cadillac responded

Thank you for sharing your review of Marina's helpful service! We apologize for not fully repairing your car, though. Please feel free to reach out to our service team if you wish to continue troubleshooting. We hope to hear from you soon.

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