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This rating includes all service center reviews, with more weight given to recent reviews.
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799 Reviews of Honolulu GMC Cadillac - Service Center
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May 31, 2024
Awesome customer service! Akira and Andrew were super helpful. Love the GMC family vibes, Highly recommend purchasing your next. Vehicle from them!! Akira and Andrew were super helpful. Love the GMC family vibes, Highly recommend purchasing your next. Vehicle from them!! More
by JUSTIN@JSXHAULING.COM
Verified CustomerEmployees Worked With
Akira Wood, Andrew Morey
May 28, 2024
Micah always provides excellent customer service. He is consistently Very attentive and accommodating. My oil change was done quickly and efficiently He is consistently Very attentive and accommodating. My oil change was done quickly and efficiently More
by DNazarro
Employees Worked With
Micah
May 27, 2024
Kathryn Benson-Keehn was great. She was prepared for us and answered all of our questions. She made the process smooth and handled everything with a smile. She was prepared for us and answered all of our questions. She made the process smooth and handled everything with a smile. More
by DUSTINSHIMAMOTO
Employees Worked With
Kathryn Benson-Keehn
May 25, 2024
The service was the best. On time performance and customer service was extremely professional. The service advisor Micah represents the dealership well and I would recommend t On time performance and customer service was extremely professional. The service advisor Micah represents the dealership well and I would recommend the service and sales. More
by HENRY.ONISHI
Employees Worked With
Micah W.
May 22, 2024
Awesome team over at GMC Honolulu. Justen and Sasha made sure they could find me a car that fit my wants, financially as well. They were great and I will continue to go there for my se Justen and Sasha made sure they could find me a car that fit my wants, financially as well. They were great and I will continue to go there for my services since the staff was so great. More
by NOABERRY8
Employees Worked With
Justen, Sasha
May 22, 2024
Friendly and very helpful. This is my very first time and I love my experience. This is my very first time and I love my experience. More
by hafokaf
May 22, 2024
Thorough diagnostic service and I appreciate that. However, labor costs for maintenance is way too high. Almost $200 to replace O2 sensor that takes 10 minutes. I do myself. However, labor costs for maintenance is way too high. Almost $200 to replace O2 sensor that takes 10 minutes. I do myself. More
by white.kevin.b
May 21, 2024
The customer service and the convenience of the service department is really good. Great people to work with and communication is always good. department is really good. Great people to work with and communication is always good. More
by KAITO.MURANAKA
May 18, 2024
The dealership went through a rough time but they made tremendous changes more so in the service department. I really appreciate the new staff especially Micah he is an asset please don’t lose him! tremendous changes more so in the service department. I really appreciate the new staff especially Micah he is an asset please don’t lose him! More
by Koohammah53
Employees Worked With
Other Employees :
Micah has been nothing but professional and very reliable I give him 5 stars as well
May 18, 2024
Had a really good experience as a first time buyer. Shoutout to Kathryn. Best employee at the establishment Shoutout to Kathryn. Best employee at the establishment More
by TAJAYSPENCE.123
