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Honolulu Volkswagen

Honolulu, HI

4.8
364 Reviews

2881 N Nimitz Hwy

Honolulu, HI

96819

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Showing 364 reviews

May 30, 2025

Convenient location; easy to make appointments for services; good communication with staff; nice lounge waiting area; clean bathroom; new coffee/ hot beverage machine; courtesy car wash. More

by Alohahi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taya
May 21, 2025

Best people to work with! They make everything look easy and fun! Best dealership on island! More

by hicomjohnson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Balles
May 23, 2025 -

Honolulu Volkswagen responded

We are pleased to hear about your recent experience with us. We hope to continue to serve you in the future!

April 28, 2025

Harold with the service department always gives great customer service! All the staff are friendly and helpful More

by mandza54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold, Jessica Balles, Erik Mak
Apr 28, 2025 -

Honolulu Volkswagen responded

We're delighted to hear that Harold and the service team at Honolulu Volkswagen provided you with excellent customer service! Thank you for recognizing our friendly and helpful staff.

April 25, 2025

Honolulu Volkswagen has been a great place to work with. I appreciate their professionalism and willingness to help. More

by SONYA_GOMES
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
I am terrible with names but two gentlemen helped me and they were both great.
Apr 28, 2025 -

Honolulu Volkswagen responded

We're delighted to hear that you had a positive experience with us at Honolulu Volkswagen! Our team is committed to providing professional and helpful service. Thank you for your kind words!

April 21, 2025

VW Honolulu provided me with the best car buying experience. I made an inquiry online to buy a used car and that’s the car I was shown. I did not feel rushed or forced at any time. Davic and Kyle de More

by christophertandal
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kyle Tom, Davic, Erik Mak
Apr 21, 2025 -

Honolulu Volkswagen responded

Christopher, we're delighted to hear that Davic and Kyle made your car buying experience at Honolulu Volkswagen so positive. Thank you for the kind words and support! Enjoy your new ride!

April 05, 2025

Malachi was awesome and the process was fast and easy! I would recommend them to anyone needing a car. Thank you for all your help! More

by Missmollyo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Malachi
Apr 07, 2025 -

Honolulu Volkswagen responded

We're delighted to hear that Malachi made your experience at Honolulu Volkswagen fast and easy! Thank you for recommending us, and we're here if you need anything in the future.

March 28, 2025

Taya provided excellent customer service, detailed cost estimates, and maintained contact during the entire service process. More

by Porterg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taya
Mar 31, 2025 -

Honolulu Volkswagen responded

We're delighted to hear that Taya provided excellent customer service and kept you informed throughout your visit at Honolulu Volkswagen. Thank you for sharing this positive feedback! See you next time!

March 26, 2025

The staff is knowledgeable and friendly, excellent service. Everything was smooth and without much delay. Couldn't have asked for more. More

by T
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Malachi, Tony
Mar 26, 2025 -

Honolulu Volkswagen responded

Thank you for sharing your positive experience with us at Honolulu Volkswagen! We're delighted to hear that our knowledgeable and friendly staff provided excellent service. We appreciate your support and look forward to serving you again in the future!

March 22, 2025

Sheree was knowledgeable and caring treated me really well and we got the job done More

by artlok79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sheree
Mar 26, 2025 -

Honolulu Volkswagen responded

We are pleased to hear about your recent experience with us. We hope to continue to serve you in the future!

March 13, 2025

Great people, but scary prices. And it always takes longer. Wonderful shuttle. Aloha and mahalo. More

by janethmurphy1950
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Nakashima, Jessica Balles
Mar 14, 2025 -

Honolulu Volkswagen responded

Thank you for taking the time to rate your experience at Honolulu Volkswagen! See you next time!

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