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Honolulu Volkswagen

Honolulu, HI

4.8
367 Reviews

2881 N Nimitz Hwy

Honolulu, HI

96819

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Showing 367 reviews

December 11, 2019

Recall repair Easy to make appointment online, excellent service advisor follow up, shuttle service, work completed in reasonable amount of time, washed car too, ve More

by cmorita
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessica Balles, Alyssa Konia
December 02, 2019

Absolutely satisfied. Allyssa is fantastic and her communication is always thoughtful and professional. I went in for a blinker bulb and a safety check. It turned out that the shocks needed to be repl More

by Bmehnert
Recommend Dealer
Yes
Employees Worked With
Alyssa Konia
November 13, 2019

I always have a great customer service experience at HNL VW. Thanks again and keep up the good work team! Mike was professional and kept me posted on the status of my car in a timely manner. More

by Kjenaas76
Recommend Dealer
Yes
Employees Worked With
Mike - service rep, five stars!!!
November 09, 2019

Volkswagan in Nimitz Honolulu Hawaii Service Department is Excellent.. Jessica Balles the Customer Service Representative is very Helpful and she’s so concern to customers needs More

by Maria Dowler
Recommend Dealer
Yes
Employees Worked With
Jessica Balles
November 07, 2019

Mechanic didn't have time to fix my issue but the rep offered me a loaner car. After the weekend car was fixed and everything was good to go. More

by Dees
Recommend Dealer
Yes
Employees Worked With
Jessica Balles
November 03, 2019

Jessica was very polite and professional. She explained all details well and kept me informed at all times. It felt like I was treated like family. More

by Big Wolf
Recommend Dealer
Yes
Employees Worked With
Jessica Balles
November 02, 2019

6 month vehicle service/check up The staff at in the service department and parts department were very friendly and helpful in answering any questions that I had. Also the waiting are More

by Suga 01
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Ocier, Service Dept, Brant Cambra, Jessica Balles
October 28, 2019

EXCELLENT SERVICE !!!!! THE BEST VW DEALER IN OAHU I want to emphasize that the service at Honolulu VW is incomparable. Thank that I got the best deal I could imagine. From the first moment, Mr. Living More

by Luis Diaz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Livingston Rowan, Jeff Ramones
October 25, 2019

First Rate Service! Came in for two recall notices. I purchased a used Passat from another dealership and was uncertain how I would be treated. Jessica and her team respo More

by Satisfied Customer!
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessica Balles
October 22, 2019

Exceptional service I went to Honolulu Volkswagen and even though I didnt have much of the current car I was in, Livingston Rowan and the financial department were able t More

by Gman1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Livingston Rowan , Erik Mak
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