
Honolulu Volkswagen
Honolulu, HI
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Fixed in a timely matter Jessica did a great job to ensure that my car is fixed the earliest they can and help me get a rental when I got there. Saved me lots of money and tro Jessica did a great job to ensure that my car is fixed the earliest they can and help me get a rental when I got there. Saved me lots of money and trouble by getting it done in a timely matter. More
VW Golf R It was a great experience learning about the car and what it could do. Livingston was very helpful in his knowledge about the car and helping me with It was a great experience learning about the car and what it could do. Livingston was very helpful in his knowledge about the car and helping me with the decision. More
Jessica did her best to get my car serviced (in and out) the very day I called for service as my oil change light kept coming on.In reviewing the car service determined I to get my car serviced (in and out) the very day I called for service as my oil change light kept coming on.In reviewing the car service determined I needed to replace the rear tires which on close inspection were likely to fail. So I hwas very pleased to get my car back in good shape. More
Excellent service. My oil change was done in less than an hour. Quick & easy check in & check out. Alyssa was very helpful and efficient. Thanks for making this a positive experience. hour. Quick & easy check in & check out. Alyssa was very helpful and efficient. Thanks for making this a positive experience. More
Above and beyond This dealership did everything I asked plus more. I appreciate your help. Mike was professional and always got back me to me right away. Thank you for This dealership did everything I asked plus more. I appreciate your help. Mike was professional and always got back me to me right away. Thank you for everything!!! I notice a huge difference in my car already. More
70K mile maintenance & Safety Inspection Alyssa Konia was my service advisor and representative during my last two visits. She was very helpful and informative, and I felt right at home when Alyssa Konia was my service advisor and representative during my last two visits. She was very helpful and informative, and I felt right at home when I dropped off / picked up my car. She is one of the reasons why I will continue to return to VW Honolulu in addition to the premier service my vehicle receives. More
Great welcome to the island Needed a car quick to find a house and get settled in the island, had a pleasant and comforting time at this dealership. Livingston was as real and pr Needed a car quick to find a house and get settled in the island, had a pleasant and comforting time at this dealership. Livingston was as real and professional as it gets. Great experience and welcome to the island. More
Fast and Easy Kyle Tom kept me inform of the vehicle, when it was built to its arrival date. Went in to check it out and bought it. Vehicle was cleaned and ready fo Kyle Tom kept me inform of the vehicle, when it was built to its arrival date. Went in to check it out and bought it. Vehicle was cleaned and ready for pick up. More
Honest Service The folks at the dealership have always been honest about their work on my vehicle. Even when I take my car in for a simple oil change they have done The folks at the dealership have always been honest about their work on my vehicle. Even when I take my car in for a simple oil change they have done thorough checks elsewhere on the vehicle to identify faults that could make it unsafe or unreliable. In my case, the mechanic identified an oil leak that he believed to be caused by earlier work they performed at the dealership. They scheduled me for a follow-up appointment and took care of the leak at no extra charge. I respect their integrity in this situation. I feel they could have just as easily dismissed the leak and just changed my oil or identified the leak and claimed that it was due to normal wear and out of warranty forcing me to pay out of pocket. I appreciate their honesty to take ownership of their past service work and friendliness each time I visit. Thank you! More