Honolulu Volkswagen

Good Service and Comunication Every time I bring my car in for a service everyone is great to work with. Last time I had a dead battery and Jessica set me up with same day service Every time I bring my car in for a service everyone is great to work with. Last time I had a dead battery and Jessica set me up with same day service and helped me get my car on the road that afternoon. More

Pleasant, knowledgeable agent explained everything well I was welcomed immediately by a very pleasant agent, who gathered information from me, checked my car and answered my questions. She explained th I was welcomed immediately by a very pleasant agent, who gathered information from me, checked my car and answered my questions. She explained the service documents clearly and concisely. At my request she estimated the length of time it would take to service my car and it was actually ready half an hour sooner. I was welcomed to the lounge where I could wait in comfort. When my car was ready, she found a sales person for me to enter my four favorite phone numbers and to speak briefly with me on my question whether early surrender of my car prior to actual lease termination would be advantageous. I am completely delighted with the entire experience, both with Jessica and with Eanjym. More

Livingston, great service Livingston, and his team did a great job meeting and exceeding our expectations. We are happy with our lease and looking forward to our next lease exp Livingston, and his team did a great job meeting and exceeding our expectations. We are happy with our lease and looking forward to our next lease experience. More

Ausome Service Advisor was very friendly and kind. Best I liked was she explain very well about the service when I drop off and pick up the my car. Service Advisor was very friendly and kind. Best I liked was she explain very well about the service when I drop off and pick up the my car. More

Satisfied customer Overall pleased with service obtained at Honolulu Volkswagen. Corey Donohue in particular, supported by Dylan Fujimoto, were both friendly, knowledge Overall pleased with service obtained at Honolulu Volkswagen. Corey Donohue in particular, supported by Dylan Fujimoto, were both friendly, knowledgeable and accommodating, even after the sale was completed. Impressed with overall guest service. Thank you. More

Excellent service. I recommend Voltswagen because their service there is quite nice, and so are the employees. Their stores are good quality in design, people, care, etc I recommend Voltswagen because their service there is quite nice, and so are the employees. Their stores are good quality in design, people, care, etc. I really think you should go to Voltswagen. More

Attentive and Caring Mike is awesome. Hears every word you say and has a “yes” can do attitude. Gives a realistic estimate for wait time and delivers! I forgot to menti Mike is awesome. Hears every word you say and has a “yes” can do attitude. Gives a realistic estimate for wait time and delivers! I forgot to mention to Mike that one of the windows would not close. Other service person I told first said that there was no way the service guys could fit in a diagnostics for the window problem. Then Mike came back and I told him and he went right back out to check with the service guys. Well guess what? They were able to fix the window and I was out 30 min earlier than estimated! Mike is a keeper! More

EXCELLENT CUSTOMER SERVICE I want to thank Mr. Livingston Rowan for his outstanding work, allowing us to make the prefect choice and the best price for our 2019 Volkswagen Bee I want to thank Mr. Livingston Rowan for his outstanding work, allowing us to make the prefect choice and the best price for our 2019 Volkswagen Beetle Final Edition, with his patience, positive personality, it helped us to keep everything in perspective, for this choice. If you are looking to purchasing or leasing a vehicle, ask for this guy, “he is a blessing.” More

Smooth and organized From the moment I arrived and was greeted I felt like these folks were professional and wanted to make things right for me. I was kept informed and kn From the moment I arrived and was greeted I felt like these folks were professional and wanted to make things right for me. I was kept informed and knew what was being done with my vehicle at all times. The shuttle ride was pleasant and the service tech called right when he said he would. I was pleased to learn that a couple of extra items were taken care of, including a recall service, without affecting the smooth process of getting me back in my car (and clean to boot!). More

Accommodating John answered the phone and was friendly and courteous re: my impromptu appt.. Jessica explained the servicing contract and I was out in an hour. I c John answered the phone and was friendly and courteous re: my impromptu appt.. Jessica explained the servicing contract and I was out in an hour. I came in for an outed light..and was also informed by the service staff to watch for a possible oil leak and to have it rechecked... Wow. More