Honolulu Volkswagen

Outstanding service Jessica is such a awesome service writer. Very helpful and knows what shes doing. Will definitely be back for everything that my Volkswagen needs. T Jessica is such a awesome service writer. Very helpful and knows what shes doing. Will definitely be back for everything that my Volkswagen needs. Thanks again for the great service. More

Excellent Service! As always, Michael always treats us like a VIP. Took my new Atlas in for what I thought was only a couple of recall issues and I was advised by Michae As always, Michael always treats us like a VIP. Took my new Atlas in for what I thought was only a couple of recall issues and I was advised by Michael that there were actually four total. He was very informative and assured me that it wasn't anything major. My car was serviced in a timely manner and after it was washed, Michael took it upon himself to vacuum it as well (yes, it really needed it). Much mahalo for always going above and beyond. More

Excellent! Saw the truck I wanted, went in traded in my old truck and got a 2017 truck. Happy with my deal. EJ, Mark, and Erik were great as well as rest of st Saw the truck I wanted, went in traded in my old truck and got a 2017 truck. Happy with my deal. EJ, Mark, and Erik were great as well as rest of staff. More

Always Awesome Started my Friday morning with a flat:( Called Alyssa to see if, one they wouldn't charge me an arm and a leg for a new one, and two, if there was any Started my Friday morning with a flat:( Called Alyssa to see if, one they wouldn't charge me an arm and a leg for a new one, and two, if there was any way they could see me that day...Not only was their quote the lowest, but Alyssa also said I could come in at that moment and they'd take care of it! It always sucks when you have car trouble, but I Absolutely LOVE the service I get from them! Go check them out and tell them Jenny says hi! More

Warranty and Service interval! Alyssa was great and informative. After service I noticed the tech scratched the fabric on the A Pillar and am waiting for a call to find out if there Alyssa was great and informative. After service I noticed the tech scratched the fabric on the A Pillar and am waiting for a call to find out if there is a resolution. I called after hours on a Saturday so I hope to hear from her right away on Monday. Very convenient to pay and get parts from the service desk rather than go back and forth.. More

Superior Experience Purchasing Two Passats We had been researching cars for almost a month (primarily Hondas and Toyotas) and received word of a good deal on a Passat. We found the salesman, Al We had been researching cars for almost a month (primarily Hondas and Toyotas) and received word of a good deal on a Passat. We found the salesman, Alex, at Honolulu Volkswagen refreshingly honest and well-informed, helpful and patient. We drove a Passat and liked it. Because our daughter happily drives a Jetta she encouraged us to try VW. We did and liked it so well that we bought one for each of us. Both of our current cars are 14 years old, so we were due for new ones. Alex waited patiently and fielded many questions before selling us the cars at an amazing price. Erik, the Financial Officer, gave us an excellent deal on the loans. More

Great, felt taken care of and explained well. Warm and friendly service. alyssa explained everything well and didn’t have to wait too long at the dealership. I love that they wash my car at the ve Warm and friendly service. alyssa explained everything well and didn’t have to wait too long at the dealership. I love that they wash my car at the very end. I just wish it didn’t cost so much for maintenance and wiper blades. More

Very friendly and welcoming staffs Service was done quick and very professional, staffs are super considerable and welcoming! We were offered free board games and other little things to Service was done quick and very professional, staffs are super considerable and welcoming! We were offered free board games and other little things to take home at the end, my son loves them. absolutely recommend this place! They offer military discount as well More

Quick Recall Service From start to finish, Michael was very helpful in keeping us well informed of everything. He went over with detail what recalls will be done to our ve From start to finish, Michael was very helpful in keeping us well informed of everything. He went over with detail what recalls will be done to our vehicle and what other services they provide. The service was well under the 3–4 hour time we were told, but we're not mad at it. Michael was professional and I'll definitely bring my vehicle in to Honolulu Volkswagen when the need arises. More

Exceptional service! Each individual I’ve worked with has been truly amazing! Jessica Balles in particular, always provides exceptional service and is a pleasure to work Each individual I’ve worked with has been truly amazing! Jessica Balles in particular, always provides exceptional service and is a pleasure to work with! More