Honolulu Volkswagen

Same outstanding service for years now! Great customer support; Jessica B. Always takes time to explain issues and timelines! I am a long-standing customer and would recommend both sales, fi Great customer support; Jessica B. Always takes time to explain issues and timelines! I am a long-standing customer and would recommend both sales, finance and service! More

Best car dealership experience I've ever had. Great experience. Their pre-owned vehicles are priced at Kelly Blue Book value and they don't try to over charge. The entire staff is very friendly an Great experience. Their pre-owned vehicles are priced at Kelly Blue Book value and they don't try to over charge. The entire staff is very friendly and attentive to the customers, especially Shawna. They also have a very comfortable waiting area. More

Timely Service Appointment was at 0800, a few minutes for paperwork, I decided to wait for service. By 1100 service completed. great job Alyssa and service departm Appointment was at 0800, a few minutes for paperwork, I decided to wait for service. By 1100 service completed. great job Alyssa and service department! More

Excellent service The Service Writer, Jessica was exceptional. MY A/C failed. They needed to order my part. She called me immediately when it arrived, set-up an appoint The Service Writer, Jessica was exceptional. MY A/C failed. They needed to order my part. She called me immediately when it arrived, set-up an appointment and got the job done in record time. More

Professionalism and personal consideration The well-being, safety and optimal function of my vehicle is taken seriously, professionally, and personally by Jessica and by all your great staff. M The well-being, safety and optimal function of my vehicle is taken seriously, professionally, and personally by Jessica and by all your great staff. Mahalo! More

Outstanding service Jessica is such a awesome service writer. Very helpful and knows what shes doing. Will definitely be back for everything that my Volkswagen needs. T Jessica is such a awesome service writer. Very helpful and knows what shes doing. Will definitely be back for everything that my Volkswagen needs. Thanks again for the great service. More

Excellent Service! As always, Michael always treats us like a VIP. Took my new Atlas in for what I thought was only a couple of recall issues and I was advised by Michae As always, Michael always treats us like a VIP. Took my new Atlas in for what I thought was only a couple of recall issues and I was advised by Michael that there were actually four total. He was very informative and assured me that it wasn't anything major. My car was serviced in a timely manner and after it was washed, Michael took it upon himself to vacuum it as well (yes, it really needed it). Much mahalo for always going above and beyond. More

Excellent! Saw the truck I wanted, went in traded in my old truck and got a 2017 truck. Happy with my deal. EJ, Mark, and Erik were great as well as rest of st Saw the truck I wanted, went in traded in my old truck and got a 2017 truck. Happy with my deal. EJ, Mark, and Erik were great as well as rest of staff. More

Always Awesome Started my Friday morning with a flat:( Called Alyssa to see if, one they wouldn't charge me an arm and a leg for a new one, and two, if there was any Started my Friday morning with a flat:( Called Alyssa to see if, one they wouldn't charge me an arm and a leg for a new one, and two, if there was any way they could see me that day...Not only was their quote the lowest, but Alyssa also said I could come in at that moment and they'd take care of it! It always sucks when you have car trouble, but I Absolutely LOVE the service I get from them! Go check them out and tell them Jenny says hi! More

Warranty and Service interval! Alyssa was great and informative. After service I noticed the tech scratched the fabric on the A Pillar and am waiting for a call to find out if there Alyssa was great and informative. After service I noticed the tech scratched the fabric on the A Pillar and am waiting for a call to find out if there is a resolution. I called after hours on a Saturday so I hope to hear from her right away on Monday. Very convenient to pay and get parts from the service desk rather than go back and forth.. More