Honolulu Volkswagen

Great experience This was my first time here and it was amazing. The dealership was very nice and clean. The staff was friendly and infirmative. The shuttle driver w This was my first time here and it was amazing. The dealership was very nice and clean. The staff was friendly and infirmative. The shuttle driver was polite and professional. Thank you More

The best service we ever had. Excellent service. People were so nice. Environment was very comfortable. They washed and cleaned my truck willingly. I didn't have to beg for it to b Excellent service. People were so nice. Environment was very comfortable. They washed and cleaned my truck willingly. I didn't have to beg for it to be done. I would love to come back to VW for all my services. I don't want to go back to GMC, they are so unorganized and I had a lot of bad experiences there. I thank GOD everyday that your service department came into my life. Looking forward to seeing you all on my next service appointment!! Mahalo ;-) More

Nice deals on my VW. I find this dealer was friendly and very enthusiastic about the vehicles and they never hesitated to answer my questions about the vehicles. They prov I find this dealer was friendly and very enthusiastic about the vehicles and they never hesitated to answer my questions about the vehicles. They provide a great atmosphere on their customer service. I left with a smile. More

Recall updates Friendly, expedient service, convenient shuttle, clean waiting area, gourmet coffee was excellent. I would recommend highly. Next vehicle will be ano Friendly, expedient service, convenient shuttle, clean waiting area, gourmet coffee was excellent. I would recommend highly. Next vehicle will be another VW. They even washed my car. More

Came in for a transsmission check Very fast and professional, had some rough shifting, They quickly protected the interior and went for a test drive. Clear explanations and didnt "crea Very fast and professional, had some rough shifting, They quickly protected the interior and went for a test drive. Clear explanations and didnt "create work". Inspired a lot of confidence and the mechanic seemed very knowledgeable and honest. We all need this! Mahalo More

Safe, reliable and comfortable! The people of Honolulu Volkswagen are warm-hearted, nice and helpful. And I have been driving my previous Volkswagen for 6 years. The past driving exp The people of Honolulu Volkswagen are warm-hearted, nice and helpful. And I have been driving my previous Volkswagen for 6 years. The past driving experience let me feel safe, reliable and comfortable. That's why I chose to take a Volkswagen again in Honolulu. More

Maintenance on my VW Beetle Very prompt service upon my arrival. Very patient in answering my questions. Service was quick, faster than expected and cashier was very friendly a Very prompt service upon my arrival. Very patient in answering my questions. Service was quick, faster than expected and cashier was very friendly and did not keep me waiting unnecessarily. Overall, very professional service--I would not hesitate coming back again. Thank you! More

Service Every effort to do things right surprised the heck out of me. Dennis made the whole process work really well, and in the background was the General Ma Every effort to do things right surprised the heck out of me. Dennis made the whole process work really well, and in the background was the General Manager offering even more support to be sure I was happy. Can you ask for any more than that? More

No comms There is no communication from sales or service. Customers should not have to call this business to get updates. The company should have all the inf There is no communication from sales or service. Customers should not have to call this business to get updates. The company should have all the information to inform the paying customer. This dealership will not get my business againe More

Appreciate Honesty - nice job Had nail in tire but thought it was way worse. Thx for honesty. Also fixed my beeping associated with convertible top. The hand brake was loose and th Had nail in tire but thought it was way worse. Thx for honesty. Also fixed my beeping associated with convertible top. The hand brake was loose and they fixed it and that stopped beeping. Thx so much! That's been driving me crazy. More