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Honolulu Volkswagen

Honolulu, HI

4.8
364 Reviews

2881 N Nimitz Hwy

Honolulu, HI

96819

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Showing 364 reviews

February 05, 2021

Efficient, courteous, and professional service. 20% discount promotion on my scheduled 30K service. Great job on car wash and cleaning. Coffee maker and comfortable waiting area. More

by Robert
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Raymond Ng
Feb 10, 2021 -

Honolulu Volkswagen responded

Thank you for the five-star rating, Robert! Please keep us in mind if we can assist you with anything else, be it in service or sales. Until next time, take care! Sincerely, Angela Deocampo- General Manager

January 30, 2021

Proud new owners of a brand new VW Atlas Crosssport! We couldn’t have done it without our awesome sales guy Livingston. He made us feel comfortable from the very beginning to end, treated us like ohana and More

by Sydney Y.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Livingston Rowan , Jeff Ramones, Erik Mak
Feb 03, 2021 -

Honolulu Volkswagen responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Angela Deocampo- General Manager

January 24, 2021

He is very willing to help and patient with our choices. He is friendly, efficient and thorough. He made sure that we are getting the best customer service and go home with a car that we will suit our needs More

by VincentV
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Livingston Ikaika Rowan
Jan 27, 2021 -

Honolulu Volkswagen responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Sincerely, Angela Deocampo- General Manager

December 10, 2020

Friendly and informative staff. Comfortable lounge area with Wi-Fi and amenities. Great technical works. Complementary car wash. Convenient online scheduling system. Shuttle service. Can't really ask for More

by Stan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Raymond, Jessica Balles, Alyssa Konia
Dec 15, 2020 -

Honolulu Volkswagen responded

Thank you so much for taking the time to share your feedback with us, Stan. Our team is dedicated to providing a welcoming and comfortable service experience to each and every customer that enters our dealership. I am happy to hear that you were pleased with our customer service and facilities. Please feel free to contact us or stop by for a visit if you need any assistance. Sincerely, Dylan Fujimoto- Service Manager

December 08, 2020

It was such a great and amazing experience at Honolulu Volkswagen. Brandon Tom was excellent and nice to work with. He made me buy the car I was looking for years. I will highly recommend him to anyone. More

by gnapaakaffou
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Tom
Dec 10, 2020 -

Honolulu Volkswagen responded

Thank you so much for sharing your car shopping experience with us. We're happy to hear you were able to find what you were looking for, including fantastic customer service from Brandon and the rest of the Honolulu Volkswagen team. Thank you for choosing us for your automotive needs and we look forward to working with you again in the future. Sincerely, Angela Deocampo- General Manager

November 29, 2020

Amazing experience at Honolulu VW! Sales team were friendly and very understanding of my situation! Comfortable transaction and no pressure. Brandon Tom, my salesman, helped me understand my options. More

by Keren A.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Tom, Erik Mak
Dec 02, 2020 -

Honolulu Volkswagen responded

Keren, thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Angela Deocampo- General Manager

November 17, 2020

Livingston and James were excellent to work with and made buying a new car a breeze. We are new to the island, and they both made us feel right at home and helped make the purchase process extremely easy. More

by Aaron M
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Livingston, James , Jeff Ramones
Nov 20, 2020 -

Honolulu Volkswagen responded

We cannot thank you enough for your wonderful review of Honolulu Volkswagen and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Angela Deocampo- General Manager

October 02, 2020

Customer Service was on point. The staff treat each other like family! Brandon is an outstanding staff member and helped me through the buying process of my GTI with no problems at all! Whether you know wha More

by Martin Martinez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Tom
Oct 07, 2020 -

Honolulu Volkswagen responded

Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Angela Deocampo- General Manager

September 25, 2020

Livingston and Erik were great. All was easy, quick and straight to the point. I would contact Livingston and Honolulu Volkswagen again for future needs. More

by RR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erik Mak
Sep 29, 2020 -

Honolulu Volkswagen responded

Thank you so much for giving us the opportunity to earn your business. I will certainly pass the kind words along to the team. Please let us know if we can do anything further to help! Sincerely, Angela Deocampo- General Manager

September 03, 2020

Brandon and Erik were excellent to work with. They provided professional, friendly service and were very easy to deal with. Highly recommend Honolulu Volkswagen for your new/used car needs. Mahalo! More

by RT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Tom, Erik Mak
Sep 08, 2020 -

Honolulu Volkswagen responded

We cannot thank you enough for your wonderful review of Honolulu Volkswagen and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Angela Deocampo- General Manager

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