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Honor Buick GMC
National City, CA
176 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 176 reviews
February 19, 2020
Nice group of mechanics. I always love bringing my wife's vehicle here. I'm thinking of buying a GMC just for that reason. We'll see what happens. vehicle here. I'm thinking of buying a GMC just for that reason. We'll see what happens. More
by ihuu2001
Verified CustomerEmployees Worked With
Jose and Mangie, South County
Helpful February 19, 2020
Great service. Constant contact with my service representative. Professional and knowledgeable. Recommended services that we’re relevant and looked to offer saving when I asked... representative. Professional and knowledgeable. Recommended services that we’re relevant and looked to offer saving when I asked... More
by RLACEYCONSULT
Employees Worked With
South County
February 19, 2020
Before the dealership no airbag light after the dealership airbag light is on why is that so I would have to come back spend money dealership airbag light is on why is that so I would have to come back spend money More
by kadocharles77
Employees Worked With
South County, Tommy Morgan
February 19, 2020
It has a good staff I had a good experience on buying my car the only detail was that I had to take care of cancelation payment and I had to pay a fee because the dealership wasn’t doing anything regarding car the only detail was that I had to take care of cancelation payment and I had to pay a fee because the dealership wasn’t doing anything regarding the problem . I had to call them 2 times to see if they took care of the problem More
by rosaly_chata
Employees Worked With
Juan from financial
February 19, 2020
My experiences with SC Buick have been nothing but great. My vehicle had been experiencing a major safety issue due to one of the valves and I had to keep bringing it back. Thanks to a lot of research and pa My vehicle had been experiencing a major safety issue due to one of the valves and I had to keep bringing it back. Thanks to a lot of research and patience on their part, they got my car road-worthy again. Good workers, great professionalism. More
by dukerichards
Employees Worked With
Robert, Jose, South County
February 19, 2020
Work was done correctly, on time and for the estimated cost. The car required alignment as detected by new laser equipment. That was very helpful. cost. The car required alignment as detected by new laser equipment. That was very helpful. More
by SMITHDONEVELYN
Employees Worked With
South County
February 19, 2020
Brought my Chevy truck in for a recall. The work took longer than I expected, they do have a comfy lounge with complimentary and good coffee service, add a good book and everything was OK. This was my t longer than I expected, they do have a comfy lounge with complimentary and good coffee service, add a good book and everything was OK. This was my third or fourth time to this service department, they are my preferred place for dealer required service. Really good communication during my wait. Thanks More
by WILLCAWTHRA
Employees Worked With
South County
February 19, 2020
Satisfactory Still first purchase original owner of this Buick that was previously serviced at the Buick dealership up in the Los Angeles area back in 2006 - 2012 Still first purchase original owner of this Buick that was previously serviced at the Buick dealership up in the Los Angeles area back in 2006 - 2012 time frame. Been coordinating with the Natl City dealership over the past 8 years (2013 to date when I moved back in town), generally drives like new except when maintenance is needed. Over all satisfied. Would I consider another Buick purchase in the future?, the answer may be yes if a good deal is made but for now not in a hurry. More
by Great
Employees Worked With
This last service cordinated with Jose Valdez and that was great.
September 18, 2019
Enforcing rip off "Mark ups" no one else is doing Truck is 39,000. They add items on the addendum exceeding 3,200 USD. The salesmen lie to your face (the alarm unit costs 80.00 USD), the edge protec Truck is 39,000. They add items on the addendum exceeding 3,200 USD. The salesmen lie to your face (the alarm unit costs 80.00 USD), the edge protector films don't exceed 75.00, and the paint protection and interior protection essentially are Scotchguard,as well as an 85-100.00 liquid you can buy online and mix with water. Salesman and "manager" insist on wasting my time, supposedly to ask the Manager MANAGER if they can do something about the items. I contacted the Carlsbad GMC dealership, over the phone, they sell at MSRP (and can even apply a discount - near invoice cost), *,***.00 USD under MSRP. Look up at YouTube channel called "ChevyDude", and watch his "How not to get ripped off by a car dealer" video. I called (2) neighboring GMC dealers in San Diego, and all (2) agreed that it is bogus to pay for those items, which the buyer NEVER agreed to, and BY LAW you CANNOT be forced to pay for them. Honest dealers WILL in fact, sell their trucks at MSRP. Even in Orange County, and Los Angeles, they will tell you, "If it means earning your business, we will remove these items from the deal, no problem." More
by Yossi
Employees Worked With
Rudy and Alex, South County
August 23, 2019
Great recovery customer service We recently purchased a used truck from this place. Two weeks afterwards the transmission went out. We contacted them and they replaced the transmissi We recently purchased a used truck from this place. Two weeks afterwards the transmission went out. We contacted them and they replaced the transmission for free and even gave us a loaner in the interim. Great recovery customer service! More
by Melissac
Employees Worked With
South County
