Really enjoyed working with Mark Grabowski and the rest of the Hooks team when purchasing my MKX. The service team has also been pleasant to work. they even asssited me when we had a slight issue with our keys during a trip out of town.
"Excellent, hassle free purchasing experience"
Enjoyed working with Mark, he made the process of purchasing our new Navigator as fast and hassle free as possible. It was honestly the most enjoyable vehicle purchase experience we have had in our 20+ years of vehicle ownership. We’ve had the SUV a few days now and are thoroughly enjoying it.
Working with Hooks was great. They were very professional and up front. Every time I spoke to either the managers, owners or salesman they all were nice and honest. Best experience I have had buying a car.