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Hopkins Acura of Fairfield

5.0

3 Lifetime Reviews

2459 Auto Mall Parkway , Fairfield , California 94533 Directions
Sales: (800) 706-9527

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3 Reviews of Hopkins Acura of Fairfield

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October 23, 2017

"A Stress-Free Car Buying Experience!"

- HeatherD

Two Words.... Leo Charles! He is the reason I purchased my new INFINITI. I was not in a hurry to buy a car. I had been looking at MANY dealerships in both Southern & Northern California. Leo is the only salesperson that took a serious interest in helping me buy my car. Leo from the start was so easy to work with. I told him exactly what I was looking for & he did everything in his power to make it happen, including driving 2 hours in traffic on his day off to finalize the sale for me! He was open, honest & very informative. It was by far the best experience I've ever had with a dealership. Leo exceeded my expectations on so many levels that I would recommend working with him to anyone. If you want to be treated honestly, hassle free & have a smooth transaction go see Leo at Hopkins in Fairfield! Hopkins deserves major xxxxxxfor hiring, training & maintaining such a motivated staff. Great experience, & Great people to do business with! Thanks again, Leo! I love my car! - Heather

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Recommend Dealer
Yes
Employees Worked With
Leonard (Leo) Charles
April 25, 2017

"GREAT SERVICE DEPARTMENT -Poor Phone Communication"

- Bill Wallace

I brought my wife's Acura in for a service problem. The vehicle repair was done in timely order considering parts hsd to be ordered in. But the problem with this dealerdhip is the telephone communication. I called to verify the car was ready, gave the name of the person I wanted to speak with and ended up with my call being answered by the adjacent Honda dealership service, who knew nothing about my vehicle.

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Recommend Dealer
Yes
Employees Worked With
Raquel (excellent), Joel (excellent), telephone answering and correctly connecting (lacking in every way)
February 22, 2014

"Thank you maria for helping me with the loan process.and..."

- Booker12

Thank you maria for helping me with the loan process.and helping me with my navigation system. That helped me alot thanks I'll contact you again forsure.

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Recommend Dealer
Yes
Employees Worked With
Maria quiambao
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