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Hopkins Acura of Fairfield

Fairfield , CA

4.9
16 Reviews

2459 Auto Mall Parkway

Fairfield , CA

94533

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16 Reviews of Hopkins Acura of Fairfield

March 13, 2024

He was fast, friendly and very honest and a good good deal. I would recommend them to anybody. More

by Sean.jones33
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
RAMI
Mar 13, 2024 -

Hopkins Acura of Fairfield responded

We really appreciate you taking the time to leave Hopkins Acura of Fairfield this awesome review, thank you!

February 21, 2024

Rami helped me out with my purchase. So happy with my new car! Even helped me finance with Honda for a better deal. Very quick, 2 hours in and out! More

by alexmtz1313
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rami
Feb 22, 2024 -

Hopkins Acura of Fairfield responded

We're delighted to know that Rami and our team at Hopkins Acura of Fairfield were able to assist you with your purchase! We always aim for a smooth, efficient process. Enjoy your new car!

December 24, 2023

Great an experience buying our new RDX. As smooth and quick as we could hope for! More

by H Merodio
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rogelio and Danielle
Jan 02, 2024 -

Hopkins Acura of Fairfield responded

Hi H Merodio! Thank you so much for your kind words! We're thrilled to hear that your experience purchasing the new RDX was smooth and quick. It's our goal to provide excellent service, and we're delighted that you had a great experience at Hopkins Acura of Fairfield!

November 03, 2023

Attentive to consumer needs and represents quality relative to what the customer requires, overall a good dealership More

by Rico
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edwin Alvarez
Nov 03, 2023 -

Hopkins Acura of Fairfield responded

Hi Rico! We appreciate your kind words about our attentive service at Hopkins Acura of Fairfield. We're glad to know you had a good experience with us!

Nov 04, 2023 -

Rico responded

Same above.

Nov 04, 2023 -

Rico responded

Same above.

October 30, 2023

James was very nice, patient and understanding of my situation. He helped me find the best car for me and helped advocate on my behalf to get the best price. Danielle in finance was very kind and throug More

by Lindsay.carver
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James, Danielle
Nov 01, 2023 -

Hopkins Acura of Fairfield responded

Hi Lindsay! It's great to know that James and Danielle provided you with such a positive experience at Hopkins Acura of Fairfield. We're here for you anytime!

October 18, 2023

Best Honda/Acura Dealer in Northern California. Friendly, approachable staff. Clean bathrooms, parking lot. No pressure from the staff to purchase More

by Ger
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dennis, Stephen, Mike
Oct 19, 2023 -

Hopkins Acura of Fairfield responded

Thank you for your positive feedback! We're grateful for your support and look forward to your next visit with us here at Hopkins Acura of Fairfield!

August 25, 2023

The customer service was good I will definitely recommend people, it was fast I didn’t believe I was out that quick thanks again wokie More

by Wokie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gerardo
Aug 30, 2023 -

Hopkins Acura of Fairfield responded

We're delighted to know you had a swift and positive experience at Hopkins Acura of Fairfield. Thanks for recommending us! Have a great day!

August 05, 2023

From the time i entered the door, Marcus was attentive. He heard my request, understood my need and went to work. Within 30 min i had made my decision to purchase. Paperwork handled and i left with keys i More

by b_hardin
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marcus
Aug 07, 2023 -

Hopkins Acura of Fairfield responded

Hey Hardin! We're happy to hear that Marcus provided you with such a positive experience and went smoothly and quickly for you. Enjoy your new car!- The Hopkins Acura of Fairfield Team

July 24, 2023

Mostly everything was good with the sale, just the “detail” done to the car was terrible. Car was still dirty on the interior. Could’ve been done more thoroughly More

by G
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brendan
Jul 25, 2023 -

Hopkins Acura of Fairfield responded

Thank you for bringing this to our attention. We appreciate your feedback and apologize for any inconvenience caused. We will make sure to address this issue with our team so that we can improve in the future. If there's anything else we can assist you with, please let us know!

July 11, 2023

By far, my best experience when purchasing a car. Marcus made it hassle free from the moment I stepped in at the dealership until the whole process was completed. I knew exactly what I wanted,and I k More

by Nicho Ontiveros
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marcus
Jul 18, 2023 -

Hopkins Acura of Fairfield responded

Hey Nicho, thank you for sharing your positive experience with Marcus at Hopkins Acura of Fairfield! We're glad to hear that he made the car-buying process hassle-free. We appreciate your business and hope to see you again in the future!

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