Hopkins Acura of Fairfield

We recently had the pleasure of working with Mark at Hopkins Acura for the purchase of an Acura MDX and the trade-in of our old MDX. I must say that the entire experience was nothing short of excellent. Hopkins Acura for the purchase of an Acura MDX and the trade-in of our old MDX. I must say that the entire experience was nothing short of excellent. From the moment we stepped foot into the dealership until the moment we drove off in our new vehicle, Mark's professionalism, knowledge, and dedication truly stood out. First and foremost, Mark's expertise in the Acura brand was evident from the get-go. He patiently listened to our requirements and preferences, providing insightful recommendations and answering all our questions with utmost clarity. His thorough understanding of the MDX model, its features, and its performance capabilities helped us make an informed decision that perfectly aligned with our needs. What truly impressed us was Mark's commitment to ensuring a seamless trade-in process. He meticulously assessed our old MDX, taking into consideration its condition, mileage, and market value. Mark went above and beyond to ensure that we received a fair and competitive trade-in offer, making the transition from our old vehicle to the new one incredibly smooth. Throughout the negotiation process, Mark displayed exceptional professionalism and transparency. He was never pushy or aggressive, allowing us to take our time and make decisions at our own pace. His friendly demeanor and genuine interest in our satisfaction made us feel valued as customers, further enhancing the overall experience. Furthermore, Mark's attention to detail and commitment to customer satisfaction extended beyond the purchase itself. He took the time to familiarize us with the features of our new MDX, ensuring that we felt comfortable and confident in operating all its advanced technologies. His willingness to go the extra mile truly exemplified his dedication to delivering exceptional customer service. In conclusion, I cannot recommend Mark at Hopkins Acura enough. His knowledge, professionalism, and commitment to customer satisfaction made our experience truly outstanding. If you are in the market for an Acura vehicle and are looking for a salesperson who will prioritize your needs and provide an exceptional trade-in experience, Mark is the person to go to. Thank you, Mark, for making our purchase and trade-in process a memorable and enjoyable one! More

Brenden was great. The car buying experience was as expected. Thank you for your help. The car buying experience was as expected. Thank you for your help. More