Hopkins Acura - Service Center

Courteous and quick service. Courteous and friendly service. Provided step by step overview of service performed. Made sure that I was in and out as quick as possible with my sch Courteous and friendly service. Provided step by step overview of service performed. Made sure that I was in and out as quick as possible with my scheduled appointment. More

Replace defective airbag sensor I took my 2005 Acura MDX in to have a defective airbag sensor replaced. Met with technical advisor Terry Clark and he explained the work to be perfor I took my 2005 Acura MDX in to have a defective airbag sensor replaced. Met with technical advisor Terry Clark and he explained the work to be performed and time it would take. Everything was done in about an hour as I waited in the dealer's break room. Overall, very satisfied with the work performed and the customer service. Joseph Lu More

Urgent service needed My battery suddenly went dead but after a jump start and drive home it was still dead. Concerned it might be an alternator etc I drove in without an a My battery suddenly went dead but after a jump start and drive home it was still dead. Concerned it might be an alternator etc I drove in without an appt. terry checked out the car and called me back a couple hours later that it was the battery. It was an Acura installed 100 month battery only 30 months old which is why the failure might have been something else ! So no charge -warranty- and problem solved. Thanks terry for expediting the service !!! Much appreciated! More

Respectful and efficient Terry was respectful and listened carefully to my explanation of transmission problems. Hopkins and Acura were efficient in fixing the problem. At thi Terry was respectful and listened carefully to my explanation of transmission problems. Hopkins and Acura were efficient in fixing the problem. At this point, my car runs fine. In addition, Acura extended part of the warranty on this car, which was not required, but is very much appreciated, and will assure that we will continue our longstanding purchases of Acura vehicles. More

Very good and convenient service Convenient and pretty good service. Other than parts and service cost, I have experienced very good service at hopkins acura service center. Service i Convenient and pretty good service. Other than parts and service cost, I have experienced very good service at hopkins acura service center. Service is pretty good. One thing to say, please get the car dried after wash. More

Good Reliable Service I can always rely on them to provide good service. Friendly workers who always put their best into what they do to make customers happy. I can always rely on them to provide good service. Friendly workers who always put their best into what they do to make customers happy. More

Very thorough and accommodating! Someone attempted to break into my car and the dealership ordered the door and lock part needed to repair the problem. They were very accommodating to Someone attempted to break into my car and the dealership ordered the door and lock part needed to repair the problem. They were very accommodating to my schedule.. Thank you. More

B1 and tire repair Great work, fast, super friendly. I’d highly recommend to others. Definitely return for my next service and future purchases. Thank you to everyone th Great work, fast, super friendly. I’d highly recommend to others. Definitely return for my next service and future purchases. Thank you to everyone that helped More

My oil light came on at 15% I bought my car at the end of September my oil light came on saying it was @ 15%. I have only 2200 miles on it so I took it in, they told me it’s bc I bought my car at the end of September my oil light came on saying it was @ 15%. I have only 2200 miles on it so I took it in, they told me it’s bc it’s been sitting in the lot for awhile ( doesn’t make sense to me) ? and they checked Everything else and it looked good. More

Totally satisfied Everything done efficiently.I was Treated with respect and All my concerns were addressed and resolved in a very timely manner. Thank you for the exc Everything done efficiently.I was Treated with respect and All my concerns were addressed and resolved in a very timely manner. Thank you for the excellent service. More